About the Company:
Canature WaterGroup™ is a dynamic leader in the North American water treatment industry. Partnered with one of the world's largest water conditioning manufacturers, Canature WaterGroup sells residential and commercial water conditioning equipment to Plumbing Wholesalers and Independent Water Dealers in Canada, the US and Mexico. Products are sold through our regional distribution facilities located across North America. The company focus is to provide ‘Exceptional Value’ to our customers by providing high-quality, innovative products backed with expert factory support in the most efficient manner possible.
About the Team:
We have a diverse team that shares a positive attitude, problem solving abilities, patience, teamwork and a dedication to superior customer service. This enables us to live up to our commitment to provide Excellent Value to our customers.
About the Position:
Canature WaterGroup™ is growing! We are looking for a driven, talented, and personable and bi-lingual (French/English) individual to join our team. If you are a Commercial Applications Engineer / Technician, you will want to consider joining our rapidly expanding business. This position requires fluency in French and English, verbal and written.
Reporting to the Customer Success Manager, CIED, this position is based in our Cambridge, ON office and is the key technical personnel for the entire process of a commercial product application. The Application Engineer / Technician will work in conjunction with the sales management team, purchasing, and operations to provide technically sound, reliable, and value-based water treatment solutions by critically analyzing technical data, understanding the customer’s needs and wants, and thoughtful planning. The Application Engineer / Technician is responsible for the management of the entire cycle of the commercial application and must have strong communication skills in order to maintain strong relationships with clients and colleagues.
- Provide technical quotations for commercial applications.
- Understand product line.
- Maintain, manage, and enter orders.
- Receive and listen to customer’s needs and wants, in order to provide correct equipment based on application requirements.
- Design and evaluate commercial water treatment systems to achieve highest level of operational efficiency and value for the customer.
- Provide input for new product design and current product evaluation.
- Create and design process flow diagrams and electrical schematics.
- Respond to functional and technical elements of RFP’s
- Travel to project sites to perform start-ups.
- Travel to networking events and shows for professional development and company exposure.
- Assist in internal company training seminars.
- Provide quotation and sales analyzation reports to management.
- Resolve customer issues or difficulties in a manner that is consistent with company policy.
- Work with sales management team to identify core products, key accounts, and key sales opportunities.
This job description is intended to provide a general overview of the job and does not encompass all tasks or responsibilities that may be assigned. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
About you:
- Bachelor’s Degree in Engineering with 0-3 years experience. Combination of education and experience will also be considered.
- Bi-lingual English / French is required
- Experience with AutoCAD or similar software an asset
- Proficient in Microsoft Office suite of programs and Google Docs
- Must be a team player with a positive and professional attitude
- Excellent problem solving, interpersonal and communications skills
- Strong organizational skills
- Superior customer service skills
- Prior experience in the commercial water conditioning industry considered an asset
- Ability to read architectural and mechanical blueprints
- Knowledge of basic electrical and mechanical control systems
- Industrious attitude and work ethic
- Able to travel < 10%
- Must have valid drivers’ license
About the benefits:
- In depth orientation and onboarding program
- Monday through Friday schedule
- Health & Dental coverage, cost-shared between you and the Company
- Paid Vacation
- Paid Personal Days
- Paid Holidays
- RRSP retirement plan and Company match program
- Annual performance reviews
- Employee and Family Assistance Program
- Short-Term and Long-Term disability insurance
- AD&D Insurance
- Life Insurance
About the work environment:
- This position works in a standard office space within a warehouse environment. Can be subject to temperature fluctuations (heat/cold), noise and dust.
- Prolonged periods of sitting at a desk and computer work
- This position will require concentration and focus to ensure accuracy of information.
- Extra hours may be required from time to time to ensure deadlines are met.
- Able to travel for business upto 10%
If this all sounds like a fit for you and you are ready to join a rapidly growing company….Then we want to meet you!
Apply Now!
Thank you for your interest in Canature WaterGroup. Only those applicants being considered will be contacted.
Canature WaterGroup is an Equal Opportunity Employer.
Pay: $65,000.00-$75,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Application question(s):
- French / English bilingual is required. Are you fluent in both English and French?
Experience:
- Technical sales: 1 year (preferred)
- AutoCAD: 1 year (preferred)
- Sales: 1 year (preferred)
- water treatment design: 1 year (preferred)
Language:
Licence/Certification:
- Driving Licence (required)
Work Location: In person
