Company Description
Maison Fritz Salon & Spa Stoney Creek is a premier salon and spa located in Hamilton, Ontario. Known for exceptional service and a welcoming atmosphere, we offer a full range of beauty and wellness services tailored to our guests' needs. Our talented team is dedicated to delivering an elevated client experience and has made Maison Fritz a trusted name in the Hamilton beauty industry.
Role Description
We are seeking a full-time, on-site Salon Coordinator to join our team in Hamilton, ON. This role supports front desk operations, including welcoming clients, scheduling appointments, answering phones, and assisting with administrative tasks. The Salon Coordinator plays an important role in creating an exceptional guest experience while helping ensure the salon runs smoothly day-to-day and supporting both clients and team members.
Responsibilities
- Welcome clients with professionalism, warmth, and exceptional service
- Schedule, confirm, and manage appointments using salon software
- Answer phones, respond to inquiries, and assist clients with bookings
- Support daily salon operations and coordinate with stylists and team members
- Maintain client records, inventory organization, and administrative tasks
- Open and close the salon as a key holder
- Ensure the salon remains clean, organized, and guest-ready
- Manage laundry and maintain clean towels, capes, and linens
- Assist stylists with shampoos and other support duties as needed
- Uphold professional communication standards in all client interactions
Schedule Requirements
· Flexible availability, including daytime, evening, and Saturday shifts, with the ability to work until 9:30 PM as scheduled
Compensation & Benefits
- 30–40 hours per week
- $18.00–$20.00 per hour, based on experience
- Employee discounts on salon services and retail products
- Complimentary onsite parking
- Ongoing training, education, and professional development opportunities
- Opportunities for growth and advancement within the company
Qualifications
- Experience in reception, front desk, or customer service roles
- Strong phone etiquette and appointment scheduling skills
- Excellent communication, organization, and multitasking abilities
- Detail-oriented with a positive, team-focused attitude
- Salon, spa, or beauty industry experience is an asset
- High school diploma or equivalent required
- Reliable transportation and flexibility to work evenings and Saturdays
This position offers the opportunity to work in a fast-paced, client-focused environment where exceptional service, teamwork, and professionalism are highly valued.
Pay: $18.00-$20.00 per hour
Work Location: In person
