campbell river, bc guest service agent Jobs – 9 Openings This Week

Reservations and Sales Agent
Nootka Marine Adventures —Courtenay, BC
- $25 an hour
- Weekends as needed
- CRM software
- Hospitality
- Customer service
Quick apply
9d
Guest Service Agent
Crown Isle Resort & Golf Community —Courtenay, BC
- $19–$20 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
- Store discount
- Dental care
Quick apply
Front Desk Agent
Naturally Pacific Resort —Campbell River, BC
- $21.15–$23.50 an hour
- Full-time
- Hospitality
- Organizational skills
- Guest services
- Dental care
- Employee assistance program
Quick apply
3d
Guest Services Agent/Night Auditor
Old House Hotel & Ohspa —Courtenay, BC
- $22.00–$24.25 an hour
- Part-time
- Microsoft Office
- Hotel
- Accounting
- Store discount
- Dental care
Quick apply
2d
Night Auditor/Front Desk
Coast Courtenay Hotel —Courtenay, BC
- $20–$21 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick apply
8h
Front Desk Agent
Best Western The Westerly Hotel —Courtenay, BC
- $18.50–$19.50 an hour
- Part-time
- Customer service
- Hotel
- Front desk
Quick apply
10d

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Reservations and Sales Agent
Nootka Marine Adventures —Courtenay, BC
The Reservation and Sales Agent supports Nootka Marine Adventures by handling guest inquiries and booking reservations for accommodations, activities, and…
$25 an hour
Quick apply
9d
Guest Service Agent
Crown Isle Resort & Golf Community —Courtenay, BC
Valid BC driver’s license with a clean abstract. You’ll assist guests with check-ins, check-outs, reservations, and inquiries, while working closely with a…
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Front Desk Agent / Night Auditor
Holiday Inn Express & Suites Aurora —Aurora, ON
Assist guests with information about hotel amenities, services, and local attractions. Hotel discounts through the IHG employee travel program.
$18.90–$19.90 an hour
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1025 - Guest Service Agent
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Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy. Mails any delayed guest charge receipts.
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Reservations and Sales Agent

Nootka Marine Adventures
Courtenay, BC

Quick apply

Job details

9 days ago

Skills

CRM software
Hospitality
Customer service
Microsoft Office
Communication skills

Full job description

Reservation and Sales Agent

Location: Head Office Courtenay
Start Date: ASAP

End Date: Late September

Wage: $25/hour

Where Work Meets the Wild West Coast

At Nootka Marine Adventures, we take pride in providing exceptional service and unforgettable experiences for our guests. We operate three premier resorts on Vancouver Island’s rugged west coast: Moutcha Bay Resort, Nootka Sound Resort, and Newton Cove Resort

We are dedicated to preserving the timeless art of sport fishing while nurturing the next generation of anglers. Our mission is to provide an unparalleled luxury fishing experience that not only immerses our guests in the natural beauty of our surroundings but also instills a deep appreciation for fishing and the environment.

About the Role

The Reservation and Sales Agent supports Nootka Marine Adventures by handling guest inquiries and booking reservations for accommodations, activities, and services. The role requires strong customer service skills, proficiency with hospitality systems, and the ability to convert inquiries into confirmed reservations while upholding brand standards and contributing to sales goals.

Key Responsibilities

Make reservations for accommodations, moorage, camping, guided fishing, rental boats, and other services.
Respond to guest inquiries by phone and email with professionalism and accuracy.
Promote Nootka Marine Adventures and participate in sales campaigns and outbound calls during re-booking campaigns.
Accurately collect, record, and file guest information, leads, quotes, and notes in Monday.com CRM.
Complete day-end settlement reports and identify discrepancies.
Maintain adherence to brand standards and confidentiality policies.
Collaborate with the sales and marketing team toward shared goals.

Qualifications

Required:

Legally entitled to work in Canada
Minimum 2 years’ customer service experience in hospitality
Willing to work a flexible schedule including weekends
Strong service orientation and dedication to guest experience
Experience with booking software (Maestro preferred), CRM systems (e.g., Monday.com),
and Microsoft Office
Ability to work independently, prioritize, and manage workload
Strong verbal and written communication skills
Ability to thrive in a fast-paced environment
Appreciation for and experience with fishing and outdoor activities
Positive attitude and strong attention to detail

What We Expect From You

Every employee plays a key role in creating a professional, welcoming, and solution-focused environment for our guests. Working with us is an opportunity to be part of a respectful, hard-working, and supportive community in one of the most stunning locations and renowned fishing grounds in British Columbia.

We believe in teamwork, so you may occasionally be asked to support another resort or department, giving you the opportunity to grow, share your strengths, and contribute to our collective success.

We are seeking individuals who:

Work well with others. You value teamwork and contribute to a positive, respectful workplace.
Follow direction and take initiative. You can listen, learn, and deliver your best every day.
Solve problems calmly and effectively. You focus on finding solutions.
Show professionalism and pride. You arrive fit for duty, on time, and ready to represent Nootka Marine Adventures with integrity.

If you enjoy connecting with people, learning new skills, and being part of a team that feels like family, you’ll thrive here!

What You Can Expect From Us

A positive, safe, and respectful work environment where teamwork and communication come first.
Opportunities for personal and professional growth with supportive leaders and mentors.
Access to authentic west coast adventures, from fishing and kayaking to exploring breathtaking wilderness.
A supportive and collaborative work culture rooted in respect, professionalism, and fun.

Apply today!

If you think you are a fit for this opportunity, we look forward to seeing your resume here:

www.nootkamarineadventures.com/careers

We welcome all qualified applicants as we are an equal opportunity employer who celebrates diversity and strives to create an inclusive environment for all employees.

Quick apply

Refine Your Search

guest service agent jobs in campbell river, bc

Reservations and Sales Agent

Guest Service Agent

Front Desk Agent

Guest Services Agent/Night Auditor

Night Auditor/Front Desk

Front Desk Agent

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