Job description
Claro Kelowna is hiring for the position of Mentor (Education Assistant/Behaviour Interventionist) in our learning centre the remainder of the 2026-2027 program year. Join our long-term team of enthusiastic and supportive Mentors working with the coolest teens on earth!
Duties & Responsibilities:
- Provide individualized support to a pod of 4 neurodivergent students in their online school programs. Ability to support high school Math and Sciences is an asset.
- Collaborate with online school teachers, organize learning materials, break down tasks and report progress or concerns.
- Prepare and provide 1:1 and small group lessons and coaching in social and emotional regulation. Familiarity with trauma-sensitive care and collaborative problem solving are assets.
- Plan and deliver opportunities for life skills and therapeutic recreation in the learning centre and community.
- Prevent crisis escalation through use of non-violent crisis intervention skills.
Qualifications & Skills:
- Certificate, diploma or degree (e.g. Education Assistant/Community Support Worker, Child & Youth Care, Psychology) or equivalent experience.
- Experience and/or understanding of neurodivergence (e.g. Autism, ADHD, Intellectual Impairments, dyslexia, etc.)
- Comfortable with Google (Gmail, Meet, Drive, Docs, Sheets, Slides).
- Strong written and verbal communication skills: professional, clear and warm.
- Exceptional planning and organizational skills.
- Resilience through adversity and rational detachment (ability to not take things personally).
Additional Requirements:
- A well-maintained vehicle and unrestricted driver's licence.
- Valid first aid and CPR certification.
- To provide consistency to students, applicants must be available to complete the entire contract (late Aug-late June); preference for those who are also interested in returning in Sept. 2027.
Claro offers:
- Full-time (37.5 hours per week) employment in a supportive and professional environment. Option to renew annually.
- Paid 2-week Winter Break and 2-week Spring Break (after 3-months).
- Comprehensive benefits package (after 3-months).
- TFSA/RRSP investment matching program (after 1 year).
- Salary increases over time on a standardized grid.
- Ongoing professional development.
- Regular team debriefing to promote wellness.
- Open communication, feedback and professional growth.
To apply:
- Submit resume through Indeed.
- Include your personal email address and phone number.
- Only candidates who are selected for an interview will be contacted.
Job Type: Full-time
Pay: $3,696.00 per month
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Application question(s):
- Why are you interested in applying for a full-time Mentor role at Claro?
- Do you have a well-maintained vehicle that you can use to transport students on a daily basis?
- What academic subjects and grade levels do you feel comfortable supporting?
- Do you live locally?
- Have you read and understood the monthly gross (before taxes) starting salary? There is a 5-level salary grid with annual raises based on a positive performance review. Please consider carefully if this meets your needs before accepting an interview.
Experience:
- Education Assistant and/or Behaviour Interventionist: 1 year (preferred)
Licence/Certification:
- Class 5 Driver's License (no N or L) (required)
- First Aid & CPR (preferred)
Work Location: In person
