Join a Brand That Champions Innovation, Education, and Your Success
About the Role
Are you passionate about skincare, business development, and building long-term relationships? Dermalogica is seeking a dynamic and results-driven Inside Sales Consultant to join our team. In this role, you will be a key driver of profitable growth within the professional channel, using remote engagement to build meaningful partnerships and deliver measurable results.
As a trusted business partner, you will collaborate with skin therapists, Medspas, salons, spas, and retail partners, providing expert guidance to support their success. You will play a critical role in strengthening relationships, optimizing account performance, and expanding business opportunities.
This position blends sales excellence, education, and account development, with a focus on maximizing both sell-in and sell-out. Your ability to influence, educate, and drive performance will be essential in helping partners grow their businesses while advancing Dermalogica’s brand presence.
Your Impact
As an Inside Sales Consultant, you will:
Sales and Revenue Growth
- Achieve monthly, quarterly, and annual sales targets across assigned accounts
- Drive sell-in aligned to sell-out performance through strategic recommendations
- Identify upsell, cross-sell, and promotional opportunities
- Execute outbound sales calls to nurture existing accounts and unlock new revenue streams
Account Management and Relationship Building
- Build and maintain strong relationships with salon, spa and Medspa partners
- Act as a trusted advisor, providing tailored business solutions to support account growth
- Maintain consistent communication cadence via phone, email, and virtual meetings
- Ensure customer satisfaction, retention, and long-term partnership development
Education and Brand Advocacy
- Promote Dermalogica’s education programs, workshops, and digital learning platforms
- Support customers in building knowledge, confidence, and retail success
- Represent the brand with professionalism, passion, and credibility
- Reinforce brand standards and positioning across all touchpoints
Data, CRM and Commercial Planning
- Maintain accurate account data, sales activity, and pipeline tracking in CRM systems
- Analyze account performance, purchasing behavior, and growth opportunities through Power BI, Sugar CRM and Gorgias.
- Create targeted outreach campaigns (email, e-blasts, promotions) to drive engagement
- Use insights to inform recommendations and business planning
Cross-Functional Collaboration
- Partner with field sales, education, marketing, and customer service teams
- Support execution of campaigns, product launches, and promotions
- Share insights and feedback from accounts to inform broader strategy
Qualifications and Experience
- 1–3+ years in inside sales, account management, or business development
- Experience in professional beauty, skincare, FMCG, or health-related industries preferred
- Strong communication, influencing, and relationship-building skills
- Highly organized with strong attention to detail and follow-through
- Experience with CRM systems and Microsoft Office (Sugar CRM, PowerBI, Gorgias, etc. a plus)
- Esthetician/skin therapist background is a strong asset
- Preferred candidate Bilingual (French)
Why Join Dermalogica
- Competitive base + commission program
- Monthly product allocation to keep your skin glowing
- Company-provided laptop and smartphone
- RRSP matching
- Comprehensive health, vision, and dental coverage
- Maternity/paternity top-up & fertility benefit
- Paid time off and personal days
- Fitness subsidy
- Mental health support tools (EAP, Teladoc, etc.)
Who we are:
Dermalogica continues to dominate the professional skin care industry with distribution in over 90 countries. Known worldwide as the premiere Skin Therapist’s choice for offering the most respected professional skin care line, we are also recognized for our renowned postgraduate education.
Our entrepreneurial spirit, hands-on environment and fast-paced culture encourages employees to be their best, bringing innovative solutions to reach the skin care professional and consumer. We are highly energetic, passionate, and results oriented. You will find that Dermalogica is a very special place, with tremendous opportunities ahead for us, all building upon a record of achievement.
The challenge is to build on the legacy of our brand, our experienced team, and our industry leading education to deliver profitable growth. One of the key elements for our success, and critical for our growth, is bringing in the right people to join our team. We invite you to come and make a difference and grow your career with the global leader in skin care.
Our commitment to you:
Dermalogica is committed to diversity and inclusion to enhance our business outcomes and create a brighter future for our diverse employees, global consumers, partners, and communities.
We welcome applications from visible minorities, individuals with disabilities, and members of the LGBTQ2+ community and encourage applicants to self-identify.
We’re committed to ensuring inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. If you require assistance during our recruitment process due to a disability, please contact us through our applicant tracking tool, BambooHR .
We strictly prohibit discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.
All Canadians have the right to equality in the workplace.
Pay: $60,000.00-$65,000.00 per year
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program
Work Location: Hybrid remote in Toronto, ON M5J 2M4
