Canada Hotel receptionist Jobs – 529 Openings This Week

Front Desk Agent
Best Western Tin Wis Resort —Tofino, BC
- From $22 an hour
- Overtime
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Front Desk Agent
Bayview Hotel Group —Courtenay, BC
- $19–$23 an hour
- Weekends as needed
- Hospitality
- Customer service
- English
- Dental care
Quick apply
Front Desk Agent
Marriott International, Inc —Vancouver, BC
- $30.61–$34.01 an hour
- Full-time
- No experience needed
- Hotel
- High school diploma or GED
Concierge
Marriott International, Inc —Montréal, QC
- $30.99–$34.43 an hour
- Part-time
- Experience working with individuals with disabilities
- No experience needed
- Hotel
11d
Front Desk
Edmonton Hotel —Edmonton, AB
- $18–$24 an hour
- Part-time
- Hotel
- Front desk
- Computer skills
Quick apply
4d
Lobby Concierge
Marriott International, Inc —Toronto, ON
- $28.70–$31.89 an hour
- Weekends as needed
- Experience working with individuals with disabilities
- Customer service
- No experience needed
3d
Overnight Front Desk Agent (FT)
Marriott International, Inc —Toronto, ON
- $28.70–$31.89 an hour
- Full-time
- Experience working with individuals with disabilities
- No experience needed
- High school diploma or GED
Front Office Manager
Coast Swift Current Hotel —Swift Current, SK
- $48,000–$55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Hotel
- Disability insurance
- Dental care
Quick apply
3d
Front Desk Agent
Prestige Hotels and Resorts —Golden, BC
- $19 an hour
- Part-time
- Hotel
- First Aid Certification
- Front desk
Quick apply
Front Desk Agent
Decore Hotels —Jasper, AB
- From $17 an hour
- Overtime
- English
- Hotel
- Accounting
- Dental care
- Vision care
Quick apply
11d
Front Desk Agent
Prestige Hotels and Resorts —Radium Hot Springs, BC
- $19 an hour
- Part-time
- Hotel
- First Aid Certification
- Front desk
Quick apply
3d
Concierge – Seasonal Advisor
Aritzia —Vancouver, BC
- $20–$30 an hour
- Part-time
- Hospitality
- Sales
- English
Front Desk Agent
Redwood Inn & Suites —Clairmont, AB
- From $17 an hour
- Part-time
- English
- Microsoft Office
- Hotel
- Dental care
- Vision care
Quick apply
3d
Guest Service Representative
Quality Inn & Conference Centre/Comfort Inn & Suites Kingston Central —Kingston, ON
- $20 an hour
- Part-time
- Customer service
- Computer literacy
- English
9d
Motel Front Desk Agent (on site accommodation provided)
Howard Johnson Inn —Kingston, ON
- $40,000–$65,000 a year
- Full-time
- Bilingual
- Hospitality
- Management
Quick apply
Night Auditor/Front Desk Agent
Best Western Premier Northwood Hotel —Timmins, ON
- $18.00–$26.42 an hour
- Part-time
- Hotel
- High school diploma or GED
- Math
Quick apply
Bilingual Front Desk Agent
Best Western Ville-Marie Montreal Hotel —Montréal, QC
- From $19.50 an hour
- Weekends as needed
- Customer service
- English
- Hotel
Quick apply
2d
Front Desk Agent
INNhotels —Jasper, AB
- $17–$19 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Disability insurance
- Dental care
Quick apply
Front Desk Agent/Guest Services
Sandpiper Golf Resort —Agassiz, BC
- $19–$21 an hour
- Weekends as needed
- Customer service
- Hotel
- Front desk
- Flexible schedule
Quick apply
Guest Service Agent
Victoria Marriott Inner Harbour —Victoria, BC
- $24.10 an hour
- Weekends as needed
- Customer service
- Computer literacy
- Microsoft Office
- Dental care
- Paid time off
Quick apply
5d
Concierge – Seasonal Advisor
Aritzia —Toronto, ON
- $20–$30 an hour
- Part-time
- Hospitality
- Sales
- English
Front Desk Agent
Hotel Opportune —Vancouver, BC
- $18.50–$19.00 an hour
- Part-time
- Computer literacy
- English
- Microsoft Office
Quick apply
10d
Housekeeper & Guest Service Agent
Basecamp —Banff, AB
- $19 an hour
- Full-time
- English
- Research
- Hotel
- Dental care
- Vision care
Quick apply
Hotel Concierge
Montréal Marriott Château Champlain —Montréal, QC
- $25.96 an hour
- Part-time
- English
- Hotel
- Guest services
- Disability insurance
- Dental care
Quick apply
Hotel Guest Service Agent
Delta Hotels by Marriott Toronto Mississauga —Mississauga, ON
- $22.29 an hour
- Full-time
- Bar
- Hotel
- Front desk
- Dental care
- Vision care
Quick apply
4d

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Front Desk Agent

Best Western Tin Wis Resort
Tofino, BC

Quick apply

Job details

Permanent | Full-time

Skills

Hospitality
End-of-shift balancing
Hotel and accommodations experience
Customer service
Microsoft Office
High school diploma or GED
Hotel guest services experience
Team management
Client services
Accounting
Customer service orientation
Front desk
Cleaning
Stocking
Client consultation
Guest services
Cash handling
Guest issue resolution
Client interaction
Negotiation
Hotel experience

Full job description

Hotel Front Desk Agent – Job Description

Title

Hotel Front Desk Clerk

Reports To

Front Office Manager

Summary

The Hotel Front Desk Agent will be responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Other duties will include registering guests, making and modifying reservations, acting as hotel operator, and performing concierge duties. The Hotel Front Desk Agent must possess a positive and upbeat personality with a desire to deliver outstanding guest service to our guests. The Hotel Front Desk Agent must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external Guests. This position will require you to work weekends, evening, days, statutory holidays and occasional night shifts.

Core Competencies

Customer Focus
Communication
Energy & Stress
Team Work
Quality Orientation
Problem Solving
Accountability and Dependability

Job Duties

Greet guests with a smile and answer their questions as required.
Responsible for checking guests in and out of the Hotel.
Issues room keys, information about the resort, breakfast room and our facilities.
Works in conjunction with the bell staff to assist guests to their rooms.
Answers various questions from guests.
Arranges transportation for guests.
Computes bills, collects payment and makes change for guests.
Makes coffee in the morning for guests.
Runs various reports on the computer for management.
Other duties as assigned.
Count and verify cash, shift activity, keys etc
Complete shift audits as required.
Check all unresolved departures.
Review service requests for arrivals.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Complete in-house bucket check.
Complete welcome calls.
Clean and tidy front desk area.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
Take and record telephone, e-mail, or written message for staff members.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Resort management.
Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
Performs other duties as required

Requirements

High School Diploma, G.E.D. or equivalent
Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred, or equivalent experience is an asset
Guest service trade certification is preferred
(two) years of experience as a Hotel Front Desk Agent
Experience in all aspects of customer service and people management
Demonstrated ability to lead and direct a team
Strong working knowledge of hospitality industry principles, methods, practices, and techniques
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of guests and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to respond quickly in a dynamic and changing environment
Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
Able to effectively communicate both verbally and in writing
High level of proficiency with Hotel software, Microsoft office, email and web-based programs
Must possess sound knowledge of safety, emergency evacuation

Work Conditions

Overtime as required
Work evenings, weekends, statutory holidays, and occasional overnight shifts
Meal discounts included
Fast paced environment with competitive compensation

· Best Western Tin Wis Resort requires a motivated, energetic and career-minded Front Desk Agent to work directly with our guests to ensure a memorable experience. The Front Desk Agents main job is to know and understand the property and be able to answer any questions guest may have. The main responsibilities are guests’ services that include checking guests in and out of the resort, balancing their accounts and ensuing all transactions are completed efficiently and accurately. As Front Desk Agent you will be responsible for quoting and selling resort rates and packages including food and beverage.

· Best Western Tin Wis Resort offers competitive compensation packages, an incredible work environment, and career advancement opportunities.

Job Types: Full-time, Permanent

Pay: From $22.00 per hour

Ability to commute/relocate:

Tofino, BC V0R 2Z0: reliably commute or plan to relocate before starting work (required)

Experience:

Hotel & Accommodations Guest Services Staff: 1 year (preferred)
customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

hotel receptionist jobs in canada

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