Canada Reservation center associate Jobs – 13 Openings This Week

Service Associate - Front Office (Part-Time) (175683)
Shangri-La Hotels —Toronto, ON
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Call Center - Outbound Online Travel Sales (Vacation Planner OB)
Lontours Canada Limited —Toronto, ON
- $18.50–$19.54 an hour
- Overtime
- Remote
- Microsoft Excel
- Sales
- Organizational skills
- Dental care
- Work from home
Quick apply
14d
Call Center – Outbound Travel Sales (Vacation Planner OB)
Lontours Canada Limited —Toronto, ON
- $19.54 an hour
- Overtime
- Remote
- Microsoft Excel
- Sales
- Organizational skills
- Dental care
- Work from home
Quick apply
14d
Butler Service Desk Agent
Marriott International, Inc —Toronto, ON
- $21.27–$26.59 an hour
- Weekends as needed
- Customer service
- No experience needed
- Hotel
Front Desk Agent
The Element by Westin Calgary Downtown —Calgary, AB
- Weekends as needed
- Hospitality
- Customer service
- Hotel
Quick apply
1d
Front Desk Agent
Holiday Inn & Suites Calgary Airport North —Calgary, AB
- $16–$17 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Dental care
Quick apply
12d
Front Desk Agent
Grand Inn & Residence —Grande Prairie, AB
- From $16 an hour
- Full-time
- English
- Hotel
- In-person
Quick apply
3d
Cloud FinOps Specialist
Canadian Bank Note Company —Ottawa, ON
- $69,000–$87,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Computer Science
- Life insurance
Quick apply
Reservations Supervisor
Harrison Hot Springs Resort —Harrison Hot Springs, BC
- $20.00–$26.66 an hour
- Microsoft Office
- High school diploma or GED
- Supervising experience
- Disability insurance
- Dental care
13d
Senior Manager - Revenue Management
Marriott International, Inc —Mississauga, ON
- $97,000–$131,000 a year
- Full-time
- Sales
- Finance
- Hotel
12d
Team Lead, Cloud Business Office (CBO)
BRP —Montréal, QC
- On call
- Hybrid work
- Azure
- Salesforce
- DevOps
- Flexible schedule

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Call Center - Outbound Online Travel Sales (Vacation Planner OB)
Lontours Canada Limited —Toronto, ON
The preferred candidate will hold an associate’s degree (A. A.). Receive, answer, and provide exceptional service to Sales Chats, Sales Texts (when applicable),…
$18.50–$19.54 an hour
Quick apply
14d
Service Associate - Front Office (Part-Time) (175683)
Shangri-La Hotels —Toronto, ON
Rotate between shifts in Front Office, Service Centre, handling guest arrival and departures, guest telephone inquiries and in-house shopping purchases.

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Service Associate - Front Office (Part-Time) (175683)

Shangri-La Hotels
Toronto, ON

Apply Now

Job details

Permanent

Skills

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
English
Hospitality Management
Leadership
Restaurant experience

Full job description

Shangri-La Toronto

Find Your Shangri-La in Shangri-La.

Shangri-La has been creating joyful moments through heartfelt hospitality since 1971 – and that spirit continues to guide us today.
As we look ahead to new horizons, we invite you to be part of our growing Shangri-La family and make a meaningful impact in the world – through joy, shared purpose, and our Asian art of hosting.

Located in the heart of the city, Shangri-La Toronto is an elegant sanctuary, nestled between the bustling business and entertainment districts. With the city’s best shopping, sports, live theatre, and cultural venues in proximity, guests enjoy unparalleled access to Toronto's vibrant offerings.

Shangri-La Toronto

As a Service Associate – Front Office, with creativity, personal commitment and an emotional sense of true hospitality, make the most positive impact on guest experiences through consistent application of Shangri-La’s core practices throughout all aspects of their stay; maximizing the balance between Colleague, Guest and Owner satisfaction.

Key Responsibilities:
Demonstrate a high level of integrity, provide a 5-Star experience to Guests and Colleagues in providing true Shangri-La hospitality from a caring family.
Rotate between shifts in Front Office, Service Centre, handling guest arrival and departures, guest telephone inquiries and in-house shopping purchases.
Ensure compliance to all hotel policies, standards and core practices.
Maintain positive internal and external relationships, familiarity with local venues, attractions, restaurants, events, and Shangri-La hospitality standards.
As true Service Associates, meet service expectations proactively, promptly, professionally, with genuine care to attention and detail.
Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness, courtesy and humility.
Welcome guests at airport and communicate effectively with the hotel.
Perform check-in and escort guests to their rooms in accordance with core practices.
Perform cashier duties and check-out procedures.
Take part in room inspection process.
Ensure that all requests are prepared prior to guest arrival.
Assist in handling of guest complaints and ensure that proper follow up takes place.
Undertake other ad hoc related responsibilities, as required.

About you:
Service Excellence – Genuinely warm presence, friendly, sincere nature, drive for service excellence, internally proud, outwardly gracious and humble.
Detail oriented – Care and attention to details in a multi-tasking environment.
Functional Knowledge – Familiarity with 5-Star expectations for Front Desk, Reservations and Service Center procedures, systems and protocol.
Operational Competence – Familiarity with/ability to learn and follow Shangri-La deliverables, Shangri-La Toronto service standards, programs, policies and procedures.
Communication – 100% English language proficiency, other languages useful.
Decision making and problem solving– Responds promptly, exercising sound and reasonable judgment, ultimately ensuring successful problem resolution, as required.
Emotional maturity– Internally proud, outwardly gracious and humble.
Ethical and professional conduct– Fulfills responsibilities with highest integrity.
Technology proficiency – Fully competent in all systems used within department, including Opera, Microsoft based programs (Word, PowerPoint, Excel), Reservations system and PDA technology.
Minimum 2 years previous work experience in a similar capacity within an international world-class hotel of 4 stars or greater.
Previous Shangri-La Hotels and Resorts experience an asset.
Flexibility in schedule and availability on weekdays, weekends and/or holidays is required.
Must be eligible to work in Canada.

Why Join Us

A workplace that values your passion and supports self-realization and personal growth.
Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Shangri-La Toronto is compliant with its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and will provide reasonable accommodation in the application and interview process for this position upon request.

Apply Now

Refine Your Search

reservation center associate jobs in canada

Service Associate - Front Office (Part-Time) (175683)

Call Center - Outbound Online Travel Sales (Vacation Planner OB)

Call Center – Outbound Travel Sales (Vacation Planner OB)

Butler Service Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Cloud FinOps Specialist

Reservations Supervisor

Senior Manager - Revenue Management

Team Lead, Cloud Business Office (CBO)

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