Candiac, Qc Branch administrator Jobs – 11 Openings This Week

Service Administrator
Cummins Inc. —Candiac, QC
- Call to connect
- English
- Administrative experience
- High school diploma or GED
- Dental care
- Life insurance
3d
Costing Administrator (Bilingual)
The Group Master —Saint-Bruno-de-Montarville, QC
- Hybrid work
- Microsoft Excel
- ERP systems
- English
- Disability insurance
- Dental care
Quick apply
Branch Administrator, Wood Gundy-Bilingual
CIBC —Montréal, QC
- Full-time
- Customer service
- English
- Team management
IT Systems and Infrastructure Administrator
FICODIS —Montréal, QC
- Weekends as needed
- Hybrid work
- Azure
- Customer service
- ERP systems
Quick apply
4d
Director Tier 1 Supervision
iA Groupe financier / iA Financial Group —Montréal, QC
- $130,000–$160,000 a year
- English
- Presentation skills
- Bachelor's
- Employee stock purchase plan
- Employee assistance program
ITSM Change Manager
BNP Paribas —Montréal, QC
- Full-time
- Hybrid work
- Computer Science
- PMP
- English
Senior Production Engineer Scheduling
BNP Paribas —Montréal, QC
- Weekends as needed
- Hybrid work
- Computer Science
- English
- SQL
ServiceNow Platform Developer
BNP Paribas —Montréal, QC
- Full-time
- Hybrid work
- English
- Communication skills
- Flexible schedule
Superviseur(e) d'entrepôt
Cerco Cable & Accessoires —Dorval, QC
- Full-time
- Inventory management
- Engineering
- ERP systems
- Paid time off
- Employee assistance program
Quick apply
Ingénieur(eure) Azure DevOps
LGS, une Société IBM / an IBM Company —Montréal, QC
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Communication skills
- Wellness program
Quick apply

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Project Administrator - Service
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Documentation Administrator
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Service Administrator

Cummins Inc.
Candiac, QC

Apply Now

Job details

3 days ago

Benefits

Dental care
Company pension
Life insurance

Skills

French
Case file maintenance
Workplace safety policies
Administrative support experience
English
Administrative experience
High school diploma or GED
Client services
Customer service orientation
Organizational skills
Computer skills
Customer support
Work order management
Dispatch experience
Client interaction
Team coordination

Full job description

Job Summary:

Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location

We are looking for a talented Service Administrator to join our Distribution business in (Candiac, QC).

100% Onsite

This role will make an impact in the following ways:

Serve as the first point of contact for customers, providing professional and timely support.
Create and manage work orders while ensuring accurate service documentation.
Coordinate and dispatch field technicians based on customer needs, priorities, and technician availability.
Communicate with customers regarding service requests, scheduling, and work status updates.
Support service operations by maintaining accurate records and updating service systems.
Assist with warranty administration and service-related processes.
Participate in a paid after-hours emergency phone rotation (approximately one week per month).
Adhere to Cummins Health, Safety & Environmental policies.

Sous la supervision du directeur de service, le coordonnateur de service est responsable de la répartition et du support opérationnel d'une équipe d'environ 22 techniciens de terrain.

Responsabilités principales :

Coordonner et répartir les techniciens sur les sites clients selon les priorités et urgences
Assurer le suivi des interventions liées à des problématiques d'équipements chez la clientèle
Communiquer avec les clients pour clarifier les besoins et transmettre les statuts d'intervention
Optimiser la planification des déplacements et la disponibilité de l'équipe
Documenter les interventions et assurer la mise à jour des dossiers de service

Rotation de garde (téléphone d'urgence) :

Participation obligatoire à un programme de rotation rémunéré, à raison d'environ une semaine par mois
Durant cette période, le coordonnateur assume la responsabilité du téléphone d'urgence en dehors des heures régulières afin de répondre aux besoins critiques de la clientèle
Doit être en mesure de mobiliser rapidement un technicien approprié selon la nature de l'urgence

Education, Licenses, Certifications:

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check. Apprenticeship documentation and certification will be required prior to hire.

In order to be successful in this role you will need the following:

Experience in service coordination, dispatching, customer service, or administrative support.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Ability to communicate effectively with customers, technicians, and internal stakeholders.
Experience creating work orders and maintaining accurate documentation.
Ability to schedule and coordinate technicians to meet customer expectations and operational requirements.
Strong problem-solving skills and the ability to prioritize urgent customer needs.
Proficiency with computer systems and service-related software applications.
Bilingual French/English is an asset (depending on location).
Willingness to participate in an after-hours on-call rotation.

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Office

ReqID 2435785

Relocation Package Yes

Business Justification Backfill

100% On-Site No

Apply Now

Refine Your Search

branch administrator jobs in candiac, qc

Service Administrator

Costing Administrator (Bilingual)

Branch Administrator, Wood Gundy-Bilingual

IT Systems and Infrastructure Administrator

Director Tier 1 Supervision

ITSM Change Manager

Senior Production Engineer Scheduling

ServiceNow Platform Developer

Superviseur(e) d'entrepôt

Ingénieur(eure) Azure DevOps

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