casselman, on bilingual customer service specialist Jobs – 17 Openings This Week

Remote Bilingual Customer Service Representative (English/French)
NTT DATA Canada, Inc. —Ottawa, ON
- $16.20–$18.50 an hour
- Full-time
- Remote
- Bilingual
- Customer service
- English
Court and Client Representative (irregularly scheduled hours and on-call contracts)
Ministry of the Attorney General —Ottawa, ON
- $29.53–$34.75 an hour
- Temporary
- Bilingual
- Customer service
- English
- Dental care
- Employee assistance program
Bilingual Customer Service Specialist
National Credit Recovery Inc —Ottawa, ON
- $18–$20 an hour
- Weekends as needed
- Bilingual
- Microsoft Word
- CRM software
Quick apply
Customer Service Agent 2 - Part Time - Perm-Bilingual- - Ottawa Canotek
Serco North America —Ottawa, ON
- 4 hour shift
- Bilingual
- Customer service
- High school diploma or GED
Bilingual Customer Service Representative - BUMP Group
BUMP —Ottawa, ON
- $45,000–$50,000 a year
- Weekends as needed
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
- Life insurance
Quick apply
Customer Service Representative
Republic Packaging Corp —Vars, ON
- $45,000–$60,000 a year
- Full-time
- Bilingual
- Customer service
- English
- Designated paid holidays
Quick apply
3d
Bilingual Customer Experience Representative - Overnight and Weekend
Ainsworth Inc. —Ottawa, ON
- $20–$30 an hour
- Weekends only
- Hybrid work
- Bilingual
- Customer service
- English
- Dental care
Quick apply
Bilingual Customer Experience Representative
Ainsworth Inc. —Ottawa, ON
- $19–$25 an hour
- Weekends as needed
- Bilingual
- CRM software
- Customer service
- Dental care
Quick apply
Guest Service Agent (Part Time)
AC Marriott Ottawa —Ottawa, ON
- From $23.99 an hour
- Part-time
- Bilingual
- Customer service
- English
- Store discount
- Wellness program
Quick apply
Office Administrator / Customer Service Coordinator
Dtech Services and Solutions Inc —Gloucester, ON
- $22–$28 an hour
- Part-time
- Bilingual
- CRM software
- Sales
- Dental care
- Vision care
Quick apply
Customer Service Representative / Sales Coordinator
TWO MEN AND A TRUCK® —Ottawa, ON
- Full-time
- Bilingual
- Sales
- Customer service
Quick apply
Guest Services Agent
Days Inn Ottawa Downtown —Ottawa, ON
- $19.18 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Dental care
Quick apply
SEASONAL Front Desk/Member Services Supervisor
Ottawa Tennis & Lawn Bowling Club —Ottawa, ON
- $20–$23 an hour
- Part-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
14h

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Bilingual Customer Service Representative
Makita Canada Inc. —Whitby, ON
Answering incoming customer calls regarding orders, pricing, billing, products, service, and general inquiries. High school diploma or equivalent.
$20–$24 an hour
Quick apply
Bilingual Customer Service Representative (English/French)
Snap-on Tools of Canada Co. —Newmarket, ON
The overall responsibilities of the position include: ensuring that all customer issues and marketing requests are resolved and expedited in a timely manner,…
$50,000–$55,000 a year
Quick apply

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Remote Bilingual Customer Service Representative (English/French)

NTT DATA Canada, Inc.
Ottawa, ON

Apply Now

Job details

Full-time

Skills

Bilingual
French
Customer service
English
Typing
Communication skills

Full job description

Req ID: 347529

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in the possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.

A Career at NTT DATA Means:

Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

Position Overview:

As a Bilingual Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!

Position: Bilingual Customer Service Representative
Position Status: Full Time - Remote
Hours of Work: Monday - Sunday 8:00am - 12:00am EST
Rate of Pay: $16.20 - $18.50/Hour
Location: Open to residents of Alberta, Manitoba, New Brunswick, and Nova Scotia

Responsibilities:

Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.
To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.
Respond to complex customer inquiries and complaints in a highly informed, accurate and responsible manner in accordance with resources provided.
Accurately complete appropriate documentation for each interaction, and wrap up by inputting data for call history, sending messages to appropriate third parties when required, and/or initiating the necessary customer fulfillment.
Remain current on program and product information by being committed to continuous learning.
Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.

Requirements:

Strong written and verbal skills in both English and French languages.
Demonstrated passion for customer satisfaction excellence and prior experience is an asset.
Interactive customer service environment required.
Related experience in the food and/or retail industry considered an asset.
Strong and developed oral and written communication skills, including typing, spelling, and grammar.
Demonstrated ability to implement change efforts.
Ability to learn new skills/concepts and apply this knowledge quickly and accurately.
Advanced knowledge of PCs and familiarity with system navigation.
Positive attitude and demonstrated ability to get along with others.
Professional, empathetic, and naturally caring conversational style.
Display tact and diplomacy in handling all levels of customer interaction.
Ability to resolve complex, and often sensitive customer complaints/inquiries in a professional manner in accordance with company policies and procedures, values, and best practice.
Ability to work all required shifts.

Working From Home Requirements:

High Speed internet with a minimum 30mb/s download and 10mb/s upload speeds (No Satellite Internet)
A physical space where you can fit your PC and Monitor near a router or modem that is private and free of distraction.
You must be connected via Ethernet port and not by Wi-Fi.
Ability to download and use the Google Authenticator app.
Must have IOS 11 or Android version 10 (or newer).

This job posting is for future vacancies. Applications are screened with AI technology and reviewed by NTT DATA recruiters.

#BIND

Inclusion. Belonging.

Unleashing the power of being unique.

We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

At NTT DATA what you do matters. Because here YOU can.

Apply Now

Refine Your Search

bilingual customer service specialist jobs in casselman, on

Remote Bilingual Customer Service Representative (English/French)

Court and Client Representative (irregularly scheduled hours and on-call contracts)

Bilingual Customer Service Specialist

Customer Service Agent 2 - Part Time - Perm-Bilingual- - Ottawa Canotek

Bilingual Customer Service Representative - BUMP Group

Customer Service Representative

Bilingual Customer Experience Representative - Overnight and Weekend

Bilingual Customer Experience Representative

Guest Service Agent (Part Time)

Office Administrator / Customer Service Coordinator

Customer Service Representative / Sales Coordinator

Guest Services Agent

SEASONAL Front Desk/Member Services Supervisor

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