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Financial Aid Assistant

Selkirk College
Castlegar, BC

Apply Now

Job details

Full-time
3 days ago

Skills

Microsoft Word
Clerical processing
Microsoft Excel
Microsoft Outlook
Customer service
Finance
Accounting
Computer skills
Business
Associate's degree

Full job description

Ready for a career at Selkirk College?

Selkirk College is committed to building an environment that celebrates diversity, fosters inclusion, provides culturally safe spaces and empowers underrepresented voices. We are proud of the Indigenization Plan and Equity, Diversity & Inclusion Action Plan that guide our work, and we actively seek to hire candidates whose values and experiences align with the principles and goals of these plans.

We recognize the need for interventions to overcome systemic barriers to enable inclusion, participation and belonging for individuals with diverse lived experiences. Candidates who don’t have the exact experience or credentials listed in a job posting should still consider applying for roles where they think they’d make a great fit. We are looking for more than what a resumé can show.

Financial Aid Assistant

Reporting to the Associate Registrar, Recruitment, Admissions & Enrolment, and working with the Financial Aid Officer, this position responds to financial aid inquiries, administers financial aid processes and provides Department clerical support.

Location

Castlegar

Department

Student Services

Subdepartment

Registrars Office

Employee Group

PPWC

Recruitment Type

Internal / External

Appointment Type

Temporary

FTE

100

Hrs / Week

Desired Start Date

29/06/2026

End Date (if applicable)

06/11/2026

Closing Date

21/06/2026

Competition #

16076

Main Duties and Responsibilities

Responding to Financial Aid inquiries including:
- providing in-depth guidance and support to students regarding various grant, loan and internal funding policies, procedures and processes;
- responding to financial aid inquiries and preparing and distributing correspondence, forms and reports as required;
- determining eligibility, calculating allowable expenses based on established grant and bursary application criteria;
- delivery and reporting of external funding programs;
- liaising with the schools and third parties such as the Ministry of Education to support funding processes;
- providing guidance to students through the financial aid application process, including explaining criteria and investigating loan and application status as requested;
- advising students on appeal procedures; and
- referring students to Financial Aid Officer as required.
Reporting and entering student information including:
- monitoring and reporting student registration daily to the Ministry of Advanced Education using electronic confirmation of enrolment; manually confirms enrolment for out of province students and specified programs;
- identifying and processing student withdrawals, cancellations and unsuccessful semesters;
- confirming enrolment in Registered Education Savings Plan (RESP) and other private funding programs;
- confirming enrolment and preparing student files for grant and loan applicants, including emergency funding applications;
- compiling and reconciling applicant financial aid information for Financial Aid Officer review.
- reviewing application documentation to determine funding eligibility;
- assessing funding applications for accuracy and completion;
- processing funding applications
Providing clerical support, including:
- data entry into databases and award management systems;
- maintaining the financial aid record system including updating and maintaining various databases and reporting systems for Financial Aid and Awards;
- preparing routine correspondence;
- maintaining inventory of financial aid forms and supporting documents; and providing relief to other members in the department
Scholarship/Bursary/Awards organization including:
- preparing and entering completed applications
- monitoring and following up on offers;
- preparing award packages
- assessing enrolment and qualifications required to receive award
- adjudicating awards in collaboration with the Financial Aid Officer
Signing Authority for student loan documents and other funding programs as assigned including authorizing disbursements, confirming enrolment, monitoring completion and reporting withdrawals;
Institutional Appendix:
- gathering and reviewing data including program costs recognized educational expenses and program eligibility;
- determining credit count and enrolment
- identifying complex cases for escalation to Financial Aid Officer; and
- preparing data for review and approval by the Financial Aid Officer
Other duties as assigned by supervisor

Skills, Knowledge, and Abilities

Excellent written and verbal communications skills
Excellent interpersonal skills and collaborative skills
Excellent customer service skills and conflict resolution skills
Excellent attention to accuracy, detail, process and confidentiality
Ability to work independently and as a member of a team
Knowledge and critical thinking skills to review and accurately assess and execute College and Ministry policies and procedures
Strong computer skills including proficiency in Word, Excel and Outlook
Experience working with accounting systems, student information systems, award management systems and government student loan systems.
Specific knowledge of SRS, Student Ledger, Blackbaud Award Management, and/or SFAS/SIMS is beneficial.
Numerical keypad proficiency

Education and Experience

2-year Business Administration diploma or Associate Degree or equivalent
Minimum 2 years related experience, preferably including student loan, process management, accounting or grant management experience in a post-secondary environment.

This is a temporary, full-time position (35 hours/week) covering a leave, commencing approximately June 29, 2026, and ending November 6, 2026, with the possibility of extension or upon return of the incumbent. Salary will be Pay Grade 8, $33.38 per hour in accordance with the PPWC Collective Agreement.

Please be advised that only job postings listed on the official Selkirk College Careers page at careers.selkirk.ca, or on designated Selkirk College bulletin boards, should be considered current and active. Third-party recruitment websites may display outdated or expired postings without the knowledge or authorization of Selkirk College.

To ensure your application is considered, you must apply directly through the Selkirk College Careers page.

We encourage applications from members of groups that have been or are currently marginalized on any grounds, including those enumerated under the BC Human Rights Code. Selkirk College supports applicants with disabilities and will accommodate a candidate’s accessibility needs during the recruitment process in accordance with the BC Human Rights Code and the Accessible British Columbia Act. If you need any adjustments to participate as a candidate in the recruitment process, please contact us at [email protected].

Candidates must be eligible to work in Canada to accept a job offer. Permanent jobs are open to Canadian citizens and permanent residents, unless otherwise stated in the posting. Candidates with a valid work permit may be eligible for temporary work over the duration of their work permit.

Selkirk College appreciates the interest of all applicants, however, only those selected for an interview will be contacted. Interested and qualified applicants are invited to apply with their chronological resume (along with cover letter and supporting documentation including diplomas and transcripts) by end of day on the closing date.

Apply Now

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