Company Description
WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.
Job Description
Café Attendant – Samuel’s Café
Location: Samuel’s Café, UPEI Campus Library
Position Type: Food Service / Café Operations
Position Overview
Samuel’s Café, located within the UPEI campus library, is looking for a friendly, energetic and dependable Café Attendant to independently operate the café and provide an exceptional experience for students, staff and visitors.
This is a highly customer-facing role where you will be responsible for running the café independently, preparing crafted hot and cold beverages, serving fresh baked goods, soups and pizzas, maintaining a clean and inviting space, and ensuring customers receive fast, friendly and consistent service.
The ideal candidate is confident working independently, comfortable in a fast-paced environment, and able to think ahead, prioritize tasks and solve problems as they arise.
Key Responsibilities
Operate Samuel’s Café independently during assigned shifts
Provide friendly, professional and engaging customer service
Prepare and serve a variety of crafted hot and cold beverages
Serve and merchandise baked goods, soups, pizzas and other café offerings
Process customer orders and payments accurately
Maintain consistent food and beverage quality and presentation
Keep the café, service areas and equipment clean, organized and well stocked
Monitor inventory and recognize when products or supplies need to be replenished
Prepare for busy periods by looking ahead and completing tasks proactively
Respond quickly and professionally to customer questions, concerns and special requests
Troubleshoot day-to-day operational issues and know when to escalate concerns
Follow all food safety, sanitation and workplace safety procedures
Complete opening, closing and daily operational duties as required
Help create a welcoming atmosphere within the UPEI campus library
Support promotions, specials and café initiatives as needed
What We’re Looking For
Strong customer service and communication skills
Comfortable working independently and taking ownership of the café
Ability to work efficiently in a fast-paced environment
Strong organizational and time-management skills
Ability to multitask and prioritize during busy periods
A proactive mindset with the ability to look ahead and anticipate what needs to be done
Strong problem-solving and decision-making skills
Positive, approachable and professional personality
Comfortable handling cash, POS systems and customer transactions
Previous café, food service, hospitality or customer service experience is an asset
Food safety certification is an asset
The Ideal Candidate
You are someone who enjoys interacting with people and takes pride in creating a great customer experience. You don't wait to be told what needs to be done. You notice when the café is getting busy, when stock is running low or when something needs attention, and you take action.
Because this location is operated independently, initiative, reliability, problem-solving and the ability to stay organized without direct supervision are essential.
Additional Information
Why Join Us?
This is an opportunity to help shape and grow the pastry program within one of UPEI's largest food service operations. The Pastry Chef will have the creative freedom to contribute ideas, develop new products, support multiple areas of the business, and help establish a stronger identity for scratch-made baking and pastry across campus.
This isn't simply a dining hall pastry position. It's an opportunity to build and lead a campus-wide pastry and bakery program.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Special needs accommodation is available at all stages of the application process upon request.
