The PEI Liquor Control Commission is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.
The purpose of the Liquor Store Clerk position is to provide reception, clerical, merchandising, consultative, and sales transaction fulfilment services in a government-run liquor retail store in a manner which complies with all provincial regulations and internal corporate policies.
Duties will include but are not limited to:
- Continuously present a positive image that complies with all employer dress code requirements.
- Deal courteously and tactfully with the public and assist customers in a helpful and friendly manner with purchases and/or inquiries.
- Maintain positive working relationship with co-workers to ensure a positive team environment.
- Provide excellent customer service: being patient; attentive; demonstrating excellent product knowledge; using clear communication skills with positive language; having an ability to read customers and being able to react to new or unique customer scenarios; using good time management; having a calming presence, using empathy; and being goal oriented with a willingness to learn.
- Balance cash float prior to the start of shift; Sign onto computerized point-of-sale terminal; Greet and consult with customers as per employer customer service policies.
- Process and fulfill sales transactions in an accurate and timely fashion by: Scanning or manually keying Universal Product Code (UPC) numbers of products being purchased by customer.
- Receiving cash or credit/debit card as payment; Processing card payments, making change, and providing receipts if required; Bagging items in regular and/or applicable parcel packing where required and preparing as part of aggregate e-commerce shipment where required.
- Unload liquor orders and reconcile product received with bills of lading.
- Ensure all product is stored in an organized, safe, and quality-preserving fashion while ensuring easy accessibility for continuous merchandising.
- Monitor retail and storage areas to ensure compliance with regulatory framework that governs the operation of a liquor retail store.
- Other related duties as required.
Minimum Qualifications:
- Successful completion of Grade 12 or equivalent.
- Considerable, recent experience in retail sales (e.g. providing customer service, using a computerize Point-of-Sale terminal, merchandising, etc.).
- Recent experience supervising, preferably in a retail environment (e.g. balancing cashier tills & daily business receipts, preparing bank deposits, entering data into financial management system, troubleshooting minor computer problems, opening/closing facility, etc.).
- Must be physically capable of lifting packaged merchandise weighing up to 20KG for continuous periods of time.
- Knowledge of legislative and regulatory framework that governs the operation of a liquor retail store.
- Excellent interpersonal and communications skills and ability to learn and adapt to new procedures quickly and easily.
- Must have very good time management and organizational skills.
- A good previous work and attendance record.
- The successful candidate will be required to provide proof of an acceptable Criminal Records Check.
Other Qualifications:
- Preference will be given to candidates who have successfully completed an employer recognized liquor training program.
- Candidates are required to pass the Liquor Knowledge test
- Preference will be given to candidates with liquor retail sales experience.
- Additional relevant education and experience will be considered an asset.
Note: Casual employment lists are used to meet staffing needs arising from vacation, sick, and other short-term leaves and will be dependent on the needs of the employer. Please ensure your application clearly demonstrates how you meet the noted qualifications, as applicants will be screened based on the information provided. Applications will be kept on file for one year. We would like to thank all applicants for their interest; however, only those selected for an interview will be contacted.
Where possible, submitting an electronic resume or job application is preferred. Otherwise, please return forms to PEI Public Service Commission, P.O. Box 2000, Charlottetown, Prince Edward Island, C1A 7N8. Applications may be sent by fax to (902) 368-4383.
IT IS THE RESPONSIBILITY OF THE APPLICANT TO CONFIRM RECEIPT OF THE APPLICATION, BY TELEPHONE OR IN PERSON PRIOR TO THE CLOSING DATE.
Please ensure that the appropriate Posting ID number is stated on all application forms. You can apply online or obtain an application form by visiting our web site at www.jobspei.ca. Forms may also be obtained by contacting any PEI Government office, ACCESS PEI Centre, Regional Services Centre, or by telephone (902) 368-4080.
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