Picture yourself arriving at our breathtaking slope-side hotel after skiing or snowboarding on one of our three mountains. As a sociable individual, you are adaptable and can thrive in banquet services' dynamic and ever-changing environment. You take pride in your team and the results and enjoy creating unique and delightful experiences for guests celebrating important events or attending corporate meetings. This position is perfect for a dedicated individual with excellent organizational skills, exceptional problem-solving capabilities, and strong interpersonal abilities, who has several years of experience in banquet settings and is prepared to lead a team to deliver remarkable experiences to our guests, both on a large and small scale. If this sounds like you, start applying to work, live, and play where you truly belong.
Compensation Information: $17.85 per hour
Physical Requirement: Medium; work activities involve handling loads up to 20kg; predominantly in an indoor setting.
This job position requires physical presence at the designated location.
The perks and benefits you’ll get to enjoy:
- Winter/Summer Season Lift, Trail and Golf passes (varies by position)
- Access to our Employee and Family Assistance Program
- Dining discounts within our hotel & Resort-owned outlets
- Retail discounts in our Resort-owned outlets
- Friends and family rates at the Sun Peaks Grand Hotel
- Reciprocal programs with partnering ski areas & hotels
Skills you bring with you:
- Previous Banquet Serving or Bartending experience preferred.
- Serving it Right Certification.
- Excellent food and wine knowledge.
- Ability to work quickly and as a team in a fast-paced environment.
- Able to motivate and support employees.
- Strong attention to detail.
- Excellent organization and time management skills with the ability to multi-task.
Primary Responsibilities:
Service/Operations:
- Responsible for providing an exceptional Banquet experience from start to finish.
- Follows the Sun Peaks Grand Hotel Food and Beverage Banquet Standard of Service.
- Attention to detail from set up, event execution, and tear down.
- Assist with food and table preparation before the event begins.
- Set up buffet with food presentation standards and practices while ensuring food safe handling is in order.
- Food, wine and beverage knowledge.
- Serve alcoholic and non-alcoholic beverages, open wine and take drink orders from Guests.
- Shows a passion for hospitality, service and food.
- Health & Safety Regulations are adhered to at all times.
- Assists in any F&B Department Outlet as business volumes dictate.
Guest Experience:
- Deliver an elevated experience for our guests within our Food and Beverage Outlets.
- Determine & ensure exceptional service delivery while maintaining a high level of professionalism.
- Accommodates all guests and is responsible for replenishing buffet food, refilling beverages, and removing dirty dishes from the tables.
- Brings any guest concerns to the Banquet Leadership team and or event organizers.
- Act as an ambassador of the Hotel & Sun Peaks with the ability to promote internal and external events.
Team Commitment:
- Dedicated to working within a dynamic team that focuses on collaboration.
- Desire to be part of a team and contribute as such.
- Excellent communication skills.
- Complete all tasks to help facilitate a smooth and efficient event from start to finish.
- Clean up banquet room after the event ends and assist with inventory, food storage, and closing duty task as assigned.
- Capable of assisting in emergency situations making prompt decisions in the best interest of the guest and the Hotel.
Why join us?
We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.
Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.
No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.
We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.
We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.
Apply Now (copy & paste the link into a new browser): https://sunpeaks.clearcompany.com/careers/jobs/80e1dda9-1f6c-98ed-434f-46768c5eae66/apply?source=3625603-CS-58771
