clyde river, pe freight brokers & agents Jobs – 1 Openings This Week

Customer Service Representative
Bulk Carriers PEI —Clyde River, PE
- $41,600–$42,500 a year
- Full-time
- Bilingual
- Customer service
- English

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Freight Pricing
Universal Logistics —Thornhill, ON
Respond to day-to-day rate inquiries for air and sea freight for imports and exports. Knowledge of ocean freight and air freight. Good sense of time management.
Quick apply
Business Development - NVOCC Sales
Translink Shipping (Canada) Inc. —Markham, ON
Know the market and keep the sales team well informed with your insight/input/pulse of the industry and trends through monthly email forums.
$45,000–$120,000 a year
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for freight brokers & agents in clyde river, pe

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Representative

Bulk Carriers PEI
Clyde River, PE

Apply Now

Job details

Permanent | Full-time

Skills

Bilingual
French
Customer service
Post-secondary education
English
Microsoft Office
High school diploma or GED
Transportation management systems
Organizational skills
Business
Communication skills

Full job description

Full Time, Permanent

In person - Clyde River,PEI

Posted on:

May 13, 2026

The Customer Service Representative serves as a key liaison between the company and its clients, delivering high-quality support within a long-haul transportation setting. Focused on facilitating seamless communication, this role ensures client needs are met with professionalism and efficiency, particularly in managing cross-border freight shipments between Canada and the United States while upholding compliance and customer satisfaction.

Responsibilities

Serve as the first point of contact for customers regarding freight status, delivery timelines, and general inquiries.
Provide timely and accurate information on shipments moving between Canada and the USA, ensuring pickup and delivery dates and times are correct and consistently updated.
Coordinate with dispatchers, drivers, and operations staff to ensure customer needs and service expectations are met.
Proactively communicate any delays, disruptions, or changes to customers and offer practical solutions.
Maintain accurate customer records and shipment documentation in internal systems.
Resolve customer complaints or escalate issues to the appropriate department for resolution.
Track and trace shipments, providing regular updates to clients.
Assist in the preparation of customs documentation and ensure compliance with cross-border transportation regulations.
Contribute to continuous improvement efforts in customer satisfaction and service delivery.
Support other administrative or operational tasks as needed.
Handle any conflict in a calm, courteous, and diplomatic manner.

Qualifications & Requirements

High school diploma or equivalent is preferred; post-secondary education in business, logistics, or a related field is an asset.
Previous experience in customer service, preferably within the transportation or logistics industry.
Familiarity with cross-border shipping processes between Canada and the USA.
Excellent communication and interpersonal skills, along with strong problem-solving abilities.
Proficiency in Microsoft Office and transportation management software (e.g., TruckMate).
Strong organizational skills and attention to detail.
Ability to handle multiple tasks and work in a fast-paced environment.
Bilingual (English/French) or proficiency in additional languages is considered an asset.

Compensation

The salary range is CA$41,600.00 - CA$42,500.00 per year

Apply Now

Refine Your Search

freight brokers & agents jobs in clyde river, pe

Customer Service Representative

Explore jobs in cities nearby

I want to receive the latest job alerts for freight brokers & agents in clyde river, pe

Job seeker tools

Employer Tools

Browse

Stay Connected