cochrane, ab bilingual customer service associate Jobs – 20 Openings This Week

Customer Care Representative / Partner Support Representative (Part-Time)
OPTIOM INC —Calgary, AB
- From $20 an hour
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Wellness program
- Dental care
8d
Customer Service Specialist (Facilitator)-Bilingual (FR/EN)
Paladin Airport Security Services —Calgary, AB
- $1 an hour
- Part-time
- Bilingual
- Customer service
- English
Quick apply
Customer Service Representative
SCI Supply Inc. —Airdrie, AB
- $23–$26 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
- Dental care
- Paid time off
Quick apply
11d
Customer Service Agent (REMOTE POSICION - LatinAmerica)
Di Leone Group —Calgary, AB
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
Bilingual Client Support Specialist
Canadian Cattle Identification Agency (CCIA) —Calgary, AB
- Full-time
- Hybrid work
- Bilingual
- English
- Windows
- Disability insurance
- Dental care
Quick apply
4d
Client Services Representative
Foss National Leasing —Calgary, AB
- $50,000–$58,000 a year
- Full-time
- Bilingual
- CRM software
- Microsoft Excel
Quick apply
5d
Bilingual (French) Member Services Representative
GroupSource Limited Partnership —Calgary, AB
- $50,000–$52,000 a year
- Hybrid work
- Bilingual
- Customer service
- English
Quick apply
Customer Service (Latin Restaurant)
LATINOS BAKERY LTD —Calgary, AB
- $16–$18 an hour
- Part-time
- Bilingual
- Spanish
- Sales
- Profit sharing
- Flexible schedule
Quick apply
Counter Sales Representative
Reliable Parts —Calgary, AB
- $20 an hour
- Full-time
- Bilingual
- Customer service
- Basic math
- Dental care
- Paid time off
Quick apply
Bilingual Customer Service Rep (Travel Enthusiast, English / French) Remote
Concentrix —Canada
- $23.00–$24.35 an hour
- Immediate opening
- Remote
- Bilingual
- Computer science
- Sales
- Wellness program
- Dental care

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Bilingual Inbound Customer Service Representative
Optima Communications International Inc. —Whitby, ON
Answering Inbound calls from our customers. Listen carefully to customers, and personalize their experience. Bilingual Inbound Customer Service Representative.
$19.75 an hour
Quick apply
Customer Service Bilingual (French) Hiring Event
Uline —Milton, ON
Process customer orders, make product recommendations and handle account inquiries using world-class technology. Best-in-class, clean, modern facilities.
$35–$40 an hour
12d

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Customer Care Representative / Partner Support Representative (Part-Time)

OPTIOM INC
Calgary, AB

Apply Now

Job details

Permanent | Full-time
8 days ago

Benefits

Casual dress
Extended health care
Wellness program
Dental care
Company events
Employee assistance program
Vision care
Life insurance

Skills

Bilingual
French
Mandarin
Customer service
English
B2B
Customer support

Full job description

OPTIOM INC.

Driven by Aviva

Customer Care Representative / Partner Support Representative

Part-Time · 15–20 Hours/Week · Client Care · Calgary, AB or Langley, BC

Compensation: $20 – $25 / hour (commensurate with experience and role)

At Optiom, the quality of every call — from a policyholder checking on their coverage to a broker partner needing a quick answer — reflects who we are as a company. We are hiring part-time to strengthen coverage during our peak service windows (10:00 – 17:00) and ensure that when someone reaches out to Optiom, they reach someone who is ready, knowledgeable, and genuinely invested in helping them.

We have two part-time openings on our Client Care team — one focused on policyholder service and one on dealer and broker partner support. Both roles are approximately 15–20 hours per week, scheduled around our highest-demand windows. Both are available in Calgary, AB or Langley, BC. If either role fits your background, tell us — and indicate your preference when you apply.

The Roles

Customer Care Representative

You will be a first point of contact for Optiom policyholders — handling inbound inquiries about coverage, supporting claim-related questions, and providing the calm, clear, empathetic service that every customer deserves at the moment they call. This role suits someone with a natural phone presence who thrives in a fast-paced, high-volume service environment.

Partner Support Representative

You will support Optiom's national network of dealer and broker partners — resolving inbound inquiries, assisting with policy and account questions, and building the day-to-day trust that strengthens our distribution relationships. This role suits someone with a background in B2B service, account support, or partner-facing operations.

You Bring

1–3 years of customer service or support experience — insurance, automotive, financial services, or any regulated environment is a strong asset
A professional phone presence and the ability to manage inbound call volume calmly and efficiently during peak hours
Clear, empathetic communication — you can explain policy details or process steps simply, accurately, and with patience
Ability to navigate multiple platforms simultaneously (CRM, policy admin, email) without losing focus on the person you are serving
Reliability and availability for a consistent part-time schedule of 15–20 hours per week, aligned to peak inbound demand windows (typically 10:00 – 17:00)
A team-first attitude and genuine commitment to getting things right the first time

Bonus Points For

Active insurance licensing in Alberta or British Columbia (AIC Level 1 or Insurance Council of BC), or confirmed ability to obtain within 90 days
Experience in an MGA, brokerage, or dealership environment — or familiarity with vehicle warranty, F&I, or specialty insurance products
Experience using a CRM or policy administration platform in a customer- or partner-facing role
Bilingual (English / French) — an asset, but not required

Who We Are

Optiom Inc. is a specialty Managing General Agency (MGA) and a wholly owned subsidiary of Aviva Canada — one of Canada's largest and most trusted property and casualty insurers. We specialize in vehicle replacement insurance products distributed through a national network of more than 330 dealerships and 900 broker offices, with over 600,000 policies sold to Canadians. Our team operates with the entrepreneurial energy of a specialty MGA backed by the financial strength and credibility of Aviva. We are growing — and building the team to match.

Optiom uses AI-assisted tools in its initial screening process, as disclosed in accordance with applicable employment standards legislation. All final hiring decisions are made by Optiom's human HR and management team.

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 15.0 – 20.0 per week

Benefits:

Casual dress
Company events
Dental care
Employee assistance program
Extended health care
Life insurance
Vision care
Wellness program

Work Location: Hybrid remote in Calgary, AB

Apply Now

Refine Your Search

bilingual customer service associate jobs in cochrane, ab

Customer Care Representative / Partner Support Representative (Part-Time)

Customer Service Specialist (Facilitator)-Bilingual (FR/EN)

Customer Service Representative

Customer Service Agent (REMOTE POSICION - LatinAmerica)

Bilingual Client Support Specialist

Client Services Representative

Bilingual (French) Member Services Representative

Customer Service (Latin Restaurant)

Counter Sales Representative

Bilingual Customer Service Rep (Travel Enthusiast, English / French) Remote

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