Cochrane, Ab Uber employee Jobs – 6 Openings This Week

Customer Solutions Specialist
mParticle —Calgary, AB
- $60,000–$74,500 a year
- Full-time
10d
Customer Success Manager
mParticle —Calgary, AB
- $73,000–$112,000 a year
- Full-time
- Bar
- Customer service
- Analytics
2d
Front Team Member
Hankki 17th Ave —Calgary, AB
- $16.50–$18.00 an hour
- Part-time
- Serving
- Customer service
- No experience needed
- Store discount
- Dental care
Quick apply
Lawn Care Technician
Lammer Enterprises —Calgary, AB
- $18 an hour
- Part-time
- Customer service
- Maintenance
- English
Quick apply
13d
Permit Operations Lead (Fully Remote)
PermitFlow —Canada
- $70,000–$100,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Data analysis skills
- Commuter benefits
- Dental care
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Customer Success Manager
Unleashd Technologies Ltd. —Calgary, AB
A valid driver’s license and a reliable vehicle for customer visits. Getting referrals from existing customers for potential new customers and connecting them…
$75,000–$90,000 a year
Quick apply
Customer Success Manager - SMB
Karbon —Calgary, AB
Drive product adoption, helping customers see measurable success with the solution. Educational Background: Bachelor's degree in Accounting, Business,…
$63,000–$70,000 a year
Quick apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Agency Partner, Uber Advertising, Canada
Uber —Toronto, ON
The OTE includes a base salary range of CAD $135,000 per year - CAD $150,000 per year and an annualized cash variable incentive target of CAD $90,000 - CAD $…
$135,000–$250,000 a year
Senior Client Partner, Uber Advertising - Strategic Verticals
Uber —Toronto, ON
The OTE includes a base salary range of CAD $135,000 per year - CAD $150,000 per year and an annualized cash variable incentive target of CAD $90,000 - CAD $…
$135,000–$250,000 a year

Show more jobs in cities nearby

I want to receive the latest job alerts for uber employee in cochrane, ab

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Solutions Specialist

mParticle
Calgary, AB

Apply Now

Job details

Full-time
10 days ago

Skills

Live chat
Process improvement
Complaint handling
Customer service orientation
Root cause analysis
Help desk

Full job description

Description

We are Rokt. We are the global leader in ecommerce, on a mission to make every transaction more relevant. We’ve built our business around the Transaction Moment™, the span from cart to confirmation where customer attention and intent peak, and where more than 90% of a business's ancillary revenue potential sits untapped.

The Rokt Brain leverages advanced machine learning to determine the next best action for every customer in real time across the Rokt Network, powering 13 billion transactions a year for brands like: Live Nation, Fanatics, Macy's, AMC Theatres, PayPal, Uber, Hulu, Albertsons and more. Since 2012 we've grown from a Sydney startup, to a $3.5B company with 700+ Rokt'stars across eight offices and 15 markets, sustaining a Compound Annual Growth Rate of 40%+ for over a decade.

At Rokt, we practice transparency in career paths and compensation, which is why we have a well-defined career ladder with clear compensation and career paths based on competency and ability.

We are looking for an Customer Solutions Specialist

Target total compensation ranges from $67,000 - $74,500, including a fixed annual salary of $60,000 - $67,500, an employee equity plan grant, and world-class benefits. This is the expected range for the role. Final compensation is determined by the level assessed through the interview process and based on how your experience and skills map to our career ladder.

Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

About the Role:

AfterSell by Rokt is a dynamic team dedicated to empowering eCommerce merchants and driving success in the ever-evolving digital landscape.

As a Customer Solutions Specialist, you’ll play a key role in supporting our partners as they navigate the Aftersell application. Your primary responsibility will be to assist customers through live chat to support them in having the best experience using our product. This involves providing timely and accurate information, troubleshooting technical problems, addressing concerns or complaints in a professional and empathetic manner, and passing product feedback along to our RPD Teams. You’ll also be responsible for working on projects to help strengthen and empower the Support Team in the form of experimenting with review generation, partner onboarding, and more.

We are an AI-first company. We're a team of builders. That means the person who spots the problem is usually the person who fixes it, and "someone should build a tool for that" is treated as a volunteer sign-up sheet. We use AI and automation tools to move faster, and expect you to figure things out when the path isn’t obvious. If you prefer established processes and clearly defined lanes, you probably won’t like it here.

How your future team uses AI:

Triage incoming live-chat conversations, helping route customers to the right person and prioritize urgent or complex issues.
Accelerate technical troubleshooting by helping the team investigate issues, identify potential causes, and validate solutions before responding.
Identify recurring support themes and develop scalable processes and automations to improve the customer experience.

Apply Now

Refine Your Search

uber employee jobs in cochrane, ab

Customer Solutions Specialist

Customer Success Manager

Front Team Member

Lawn Care Technician

Permit Operations Lead (Fully Remote)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for uber employee in cochrane, ab

Description

We are looking for an Customer Solutions Specialist

Job seeker tools

Employer Tools

Browse

Stay Connected