Company Information
Farber is one of Canada’s oldest, largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established in 1979, Farber has almost 300 employees working across the country and has helped well over 100,000+ Canadians get out of debt.
And now, we’re embarking on our next stage of transformation & significant growth. To do that, we are hiring experienced, enthusiastic, motivated, innovative, and client-centric team members to play critical roles in helping us reach our ambitious goals.
If this sounds exciting to you, come join us to better serve the growing number of Canadians who are in need of financial help.
Position Summary
We are currently seeking an
Operations &
Banking Administrator to join our North York office. We are seeking a detail-oriented and organized professional to support the administration of insolvency files, with a strong focus on regulatory compliance, creditor communications, and financial operations. This role involves support across file management, document processing, payment and trust account handling, and stakeholder correspondence. The successful candidate will work closely with Trustees, regulatory bodies, financial institutions, and internal teams to ensure efficient case administration, accurate recordkeeping, and timely resolution of outstanding matters. Strong administrative, communication, and technical skills are essential for success in this role.
Responsibilities
The
Banking & Operations Administrator will be trained across all key responsibilities, though the incumbent will focus on a rotating subset of tasks aligned with team priorities and operational need.
- Creditor and Regulatory Communications: Prepare and send statutory notices and forms to creditors; eFile Final Statements of Receipts and Disbursements with the regulator, ensuring document accuracy and timely follow-ups.
- File Administration and Discharge Processing: Monitor case files, verify cheque clearance, coordinate with Trustees for signing and eFiling of Discharge documents, and manage file closures.
- Document Handling and Compliance: Digitize and upload documents, prepare and commission Affidavits of Service, manage registered mailings, and maintain both digital and physical filing systems.
- Operational Support: Oversee SharePoint tracking of file progress, scan and submit Proof of Claim forms to third parties and handle daily mail logistics and miscellaneous administrative tasks.
- Payment and Banking Operations: Input and manage payments using Ascend software, perform remote cheque scanning, and handle PAD setups, transmissions, amendments, and NSF returns.
- Cheque and Trust Account Management: Prepare and re-issue cheques (including stale-dated and dividend cheques), manage pre-filing and general trust accounts, and perform monthly interest calculations and allocations.
- Financial Reporting and Reconciliation: Prepare bank reconciliations, review daily banking activity reports, identify and resolve discrepancies, and compile annual banking reports for the regulator.
- Regulatory and Court Filings: Process and remit filing fees to regulators and courts, eFile counselling certificates, and manage levy corrections and accrued cheque entries.
- Communication and Support: Provide responsive service to creditor inquiries via phone and email; Liaise with financial institutions and internal teams to resolve trust account issues and discrepancies;
- Stakeholder Support: handle returned mail and reissuance processes; and assist in mailing dividend cheques; support additional financial or administrative tasks as required.
Qualifications
- Post-secondary education or related equivalent experience.
- Previous insolvency administration and/or customer service experience is preferred.
- Excellent verbal and written communication skills to speak effectively with clients and other third parties.
- Strong attention to detail and the ability to multitask in a fast-paced environment.
- High computer literacy and the ability to learn new programs. Familiarity with Ascend is an asset.
- Excellent time management and organizational skills.
- Great interpersonal skills to deal with team members, staff, and clients.
- A team player who can also work independently and take ownership of their workload.
Benefits, and Perks
- Remote work model
- Vacation and wellness days
- Extended health and dental coverage, plus virtual doctor services
- Employee Assistance Program and mental health resources
- Company-matching retirement savings plan
- Financial support for professional development
- Annual company events
- Exclusive access to perks and discounts
Position: Banking Administrator
Location: Hybrid (North York)
Industry: Financial Services
Employment Type: Permanent/Fulltime
Salary: $40,000-$45,000
Our Culture at Farber
At Farber, helping people is at the heart of everything we do—and that commitment extends to our employees, clients, and partners alike. We’re dedicated to building an inclusive, diverse, and equitable workplace where everyone feels valued, respected, and supported from day one.
Our culture is grounded in recognition, growth, and connection. We celebrate our people through meaningful awards and recognition programs, invest in their development through training/learning academies, education reimbursement, and foster an environment of respect that is felt across the organization. We also take pride in celebrating the diverse communities we serve and work in, creating a workplace where everyone can show up as their authentic selves.
We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted. 