Columbus Analyst ethics & compliance Jobs – 16 Openings This Week

Manager, Service Desk
Mackenzie Health —Richmond Hill, ON
- $111,365–$142,116 a year
- Full-time
- Remote
- Computer Science
- PMP
- Engineering
Autism Support Associate - Non-Union (Supported Living)
Kerry's Place Autism Services —Georgina, ON
- $19.30–$28.90 an hour
- Temporary
- Microsoft Office
- High school diploma or GED
- Travel
- Flexible schedule
Quick apply
Supervisor, AML Compliance
Questrade Financial Group —Toronto, ON
- $95,000–$105,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
Quick apply
Jr. Financial Analyst (Co-op)
Magna —Aurora, ON
- Full-time
Senior Financial Analyst
Magna International —Aurora, ON
- $88,000–$100,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Quick apply
Canadian Structured Finance Ratings, Analyst/Senior Analyst – Toronto
Morningstar —Toronto, ON
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Analysis skills
CMBS Surveillance Credit Ratings, Analyst – Toronto
Morningstar —Toronto, ON
- Full-time
- Hybrid work
- Microsoft Excel
- Writing skills
- Finance
9d
Financial Analyst
Enlightened Building Technologies Inc. —Vaughan, ON
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Energy & Natural Resources Ratings, Assistant Vice President - Toronto
Morningstar —Toronto, ON
- $82,000–$116,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Vice President, Corporate Real Estate Ratings - North America
Morningstar —Toronto, ON
- Full-time
- Hybrid work
- Research
- Master's degree
- Analysis skills
1d
Global Sovereign Ratings, Public Finance – Vice President
Morningstar —Toronto, ON
- $110,000–$160,000 a year
- Full-time
- Hybrid work
- Research
- Finance
- Master's degree
Assistant Vice President, Credit Ratings - Project Finance, Infrastructure & Sports Finance
Morningstar —Toronto, ON
- $82,500–$120,000 a year
- Full-time
- Hybrid work
- Engineering
- Research
- Finance
Autism Support Assistant - Non-Union
Kerry's Place Autism Services —Queensville, ON
- $20.93–$25.34 an hour
- Part-time
- High school diploma or GED
- Travel
- Social Work
- Flexible schedule
Quick apply

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Advance Therapy —Niagara-on-the-Lake, ON
A valid G class Ontario driver’s license. A diploma in behavioral sciences; a Bachelor’s degree in Psychology, diploma or degree in early childhood education or…
$22–$30 an hour
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Instructor Therapist ABA
Advance Therapy —Brampton, ON
A valid G class Ontario driver’s license. A diploma in behavioral sciences; a Bachelor’s degree in Psychology, diploma or degree in early childhood education or…
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Manager, Service Desk
Mackenzie Health —Richmond Hill, ON
Bachelor’s degree in computer science, engineering or a related study, or an equivalent combination of education, training and experience.
$111,365–$142,116 a year
Autism Support Associate - Non-Union (Supported Living)
Kerry's Place Autism Services —Georgina, ON
A valid Driver’s License, with a minimum G2 and access to a reliable vehicle is required and proof of third party liability insurance coverage.
$19.30–$28.90 an hour
Quick apply

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Manager, Service Desk

Mackenzie Health
Richmond Hill, ON

Apply Now

Job details

Full-time

Skills

ITIL Certification
Computer Science
PMP
Engineering
Microsoft Exchange
Windows
Microsoft Office
Bachelor's
ServiceNow
Communication skills
Active Directory
Time management
VPN

Full job description

Job Description:

Reporting to the Director, Application and End-user Support, the Manager, Service Desk will manage a team of Service Desk and System Support Analysts, responsible to provide Digital Health customer support services, to the organization. This experienced IT professional will be responsible for managing operational teams to support a two-site model with a focus on service quality and continued improvement.

The Manger, Service Desk will manage day to day operations of the Service Desk and the organizational hardware environment to ensure laptops, PCs and devices are performing optimally, to ensure high levels of availability, and will be responsible for incident and request management processes through the enterprise ITSM platform ServiceNow. Furthermore, they will maintain a current problem management knowledge base to ensure timely resolution of issues including a thorough root cause analysis for all major incidents while ensuring that they are clearly identified and escalated to appropriate teams for resolution. Responsibilities will include developing and maintaining standard procedures to ensure compliance and increased productivity, and to support department operations to ensure quality and SLA objectives are achieved and maintained. The successful incumbent will also be responsible for developing, managing and delivering IT Master Service Level Agreements and developing, optimizing a ServiceDesk model to support the organization as required. Additional duties will include analyzing workload metrics, preparing operational reports and statistics, and vendor management.

Contribute to safe, quality care by:

Managing a workload effectively in a fast-paced environment.
Addressing and resolving issues in a productive, respectful manner.
Exercising sound professional judgment and using best practice guidelines.
Contributing to a safe, inclusive environment for all through compliance with patient and staff safety policies and procedures.

What must you have?

Bachelor’s degree in computer science, engineering or a related study, or an equivalent combination of education, training and experience.
Minimum 5 – 7 years’ recent related career experience in a large, complex organization.
Minimum 2 – 3 years’ recent related career experience in management.
Experience with platforms such as:
- ServiceNow ITSM solution
- Active Directory
- Microsoft Exchange
- Office365
- Windows Operating Systems
- Microsoft Office
- VPN
- Enterprise antivirus
- Mobile Devices
- AV Equipment

What else do you bring?

Excellent organizational, interpersonal skills with exceptional verbal, written communication and conflict management skills with strong initiative to achieve high standards of service and performance.
Critical thinking and problem-solving skills that enable quick resolution of issues.
Leadership abilities including the abilities to teach, direct and motivate staff.
Professionalism, attention to detail and focused customer service ethic.
Ability to handle and prioritize multiple demands concurrently.
Exercises initiative and good judgment with ability to multi-task.
Demonstrated ability in interpersonal, communication, diplomacy, coaching, facilitation and team building skills at all levels of the healthcare environment.
Demonstrated expertise in IT applications.
Ability to translate clinical/non- clinical issue into IT solutions.
Demonstrated commitment to professional development.
Demonstrated ability to promote and manage change.
Ability to work independently and as a member of a team.
Time management and organizational abilities including demonstrated ability to problem solve, prioritize a varied workload and function in a changing and stressful work environment.
Proven attendance record.
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
Ability to perform the essential duties of the job.
Effectively uses empathy in interactions with others.
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Preferably, your profile also includes:

ITIL Certification an asset.
Project Management Professional (PMP) Designate is an asset.

You may be required to work at any site of Mackenzie Health.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

-: #MackenzieHealthCareers, #LI-JB2

Apply Now

Refine Your Search

analyst ethics & compliance jobs in columbus

Manager, Service Desk

Autism Support Associate - Non-Union (Supported Living)

Supervisor, AML Compliance

Jr. Financial Analyst (Co-op)

Senior Financial Analyst

Canadian Structured Finance Ratings, Analyst/Senior Analyst – Toronto

CMBS Surveillance Credit Ratings, Analyst – Toronto

Financial Analyst

Energy & Natural Resources Ratings, Assistant Vice President - Toronto

Vice President, Corporate Real Estate Ratings - North America

Global Sovereign Ratings, Public Finance – Vice President

Assistant Vice President, Credit Ratings - Project Finance, Infrastructure & Sports Finance

Autism Support Assistant - Non-Union

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