Animal Care Assistant – Emergency Department Vets Around the Corner – Emergency Department (VAC-ED) Port Perry, ON | Full-Time | $20.00 – $25.00/hour (based on experience) Anticipated Start Date: July 13, 2025
Who We Are
Vets Around the Corner – Emergency Department (VAC-ED) is a privately owned, independently operated emergency veterinary service serving Port Perry and the surrounding region. As one of the few independently owned emergency facilities in Ontario, we're building something different — a team-first, patient-focused environment where your skills are respected, your growth is supported, and your contributions genuinely shape how we operate.
We are proud to serve as a designated First Responder Clinic for the Ontario Turtle Conservation Centre, and work in close partnership with local animal rescues and our Community Veterinarian Program (VAC-CVP). This isn't just a job — it's a chance to be part of a mission-driven organization doing meaningful work in our community every day.
The Opportunity
We are seeking an experienced Animal Care Assistant (ACA) to join our emergency department. This is a hands-on, frontline role where clinical patient care is the priority — and where every team member is also trained and expected to deliver professional, compassionate client communication as a natural extension of that care.
This role is full-time, currently operating Friday through Sunday on rotating day, evening, and overnight shifts, with a clear and planned transition to 24/7 rotating shifts within the next year as the department expands.
What You'll Do
- Safe handling, restraint, and movement of animals presenting for emergency care
- Supporting RVTs and DVMs during triage, diagnostics, treatments, and emergency procedures
- Monitoring hospitalized and critical patients
- Maintaining cleanliness, sanitation, and infection control standards in treatment and kennel areas
- Preparing and turning over treatment spaces between cases
- Serving as a point of contact for emergency clients, both in person and by phone
- Collecting accurate patient histories and intake information
- Communicating emergency processes, estimates, and next steps to clients with empathy and professionalism
- Managing admissions, discharges, and payment processing as needed
- Maintaining accurate medical and administrative records in our practice management system
What We're Looking For
- Required: Minimum 1 year of experience as an Animal Care Assistant (ACA) in a veterinary setting — emergency or urgent care experience is a strong asset
- Strong interpersonal and communication skills, written and verbal
- Ability to remain calm, focused, and compassionate in fast-paced, high-pressure situations
- Highly organized with the ability to manage competing priorities without losing attention to detail
- Team-oriented, with the confidence to work independently when the situation demands it
- Flexibility and reliability for rotating emergency shifts, including evenings, overnights, weekends, and holidays
What We Offer
- $20.00 – $25.00/hour, commensurate with experience
- Extended health and dental benefits
- Employee Assistance Program (EAP)
- Paid time off and vacation
- Employee discount on veterinary services
- Free on-site parking
- A real opportunity to help build and shape the culture, workflows, and standards of a growing emergency department
- Involvement with VAC-CVP, our community veterinarian outreach program
- A supportive, values-driven leadership team that genuinely invests in its people
Schedule
Full-time | Currently Friday – Sunday, rotating days, evenings, and overnights Anticipated expansion to full 24/7 rotating shifts within the next 12 months
To Apply
If you're an experienced ACA who thrives in emergency environments and wants to be part of building something exceptional from the ground up — we want to hear from you. Please submit your resume and a brief cover letter outlining your ACA experience and why VAC-ED is the right fit for you.
Please note that any offer of employment is conditional upon the successful completion of pre-employment screening, which may include a criminal records check, credit check, reference checks, and any additional screening as deemed appropriate for the role. All screening is conducted in accordance with applicable privacy legislation and Ontario employment law.
Job Type: Full-Time Work Location: In person — Port Perry, ON
Job Types: Full-time, Part-time
Pay: $20.00-$25.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
Work Location: In person
