July 3, 2026 Job Posting #1561
YouthLink believes in the potential of every youth. We are dedicated to providing them with the support, guidance and opportunities they need to make positive life choices. We provide youth with brief and ongoing counselling, in-home wraparound support, shelter, housing, educational support, and safe drop-in spaces. YouthLink works towards equitable outcomes for youth in our community and, as such, is committed to equity-based hiring practices.
We welcome applications from candidates who reflect the communities we serve, particularly candidates from Black communities, Indigenous communities, and racialized people, persons with disabilities, members of diverse gender identities and people with lived experiences. We are seeking candidates who demonstrably operate and practice from an equity and trauma-informed lens. We encourage applications from passionate professionals who will help us dismantle systemic barriers and will embrace working outside of Euro-centric practices.
YouthLink Benefits are Top of Class!
· Competitive pay
· *Annual vacation with pay at 1.66 working days for each calendar month to a maximum of 20 working days per year.
· *5 ‘authorized absence’ days for family illness or emergency circumstances that prohibit employees from reporting to work.
· *3 paid agency days every calendar year after 3 calendar months’ service.
· Maternity / parental /adoption leave top-up payments (to top-up Canadian government unemployment benefit payments)
*(pro-rated for part-time employees according to the employee’s full-time equivalency (FTE))
Receptionist/ Administrative Assistant/ Data Management
(Temporary, Part-time 25 hours per week)
(ASAP – March 31st, 2027)
(Bargaining Unit Position)
This position is the public facing, first point of contact for clients entering our Head Office and is responsible for delivering exceptional client service and assistance. This position leads the smooth operation of the reception area at Head Office. Greeting and assisting clients, responding to enquiries from clients and other service providers, maintaining a clean, welcoming, friendly environment, managing mailing and courier services, copying machines and all other technology, entering and updating data into the electronic health record (EHR) as required, opening and closing the office at 636 Kennedy. This position works with a team to provide administrative support to Managers and Directors across YouthLink specifically by maintaining inventory of supplies, centralized purchasing for all sites, information management and disseminating communication.
Additionally, this position provides administrative assistance to a team of clinicians to provide seamless Single Session Counselling, Brief Therapy, Short-Term Treatment for families and Ongoing Therapy at YouthLink’s head office. This position reports to the Manager of Operations and Projects.
Your Role
· Maintaining and welcoming efficient Reception
· Administrative Support to Agency and Senior Team
· Ensures accurate data entry
· Centralized Procurement & Supply Management
· Information Management
Supports Organization’s Strategy:
· Actively contributes to the Agency’s Strategic Plan by participating in initiatives and committees to support the overall plan. This includes continual learning and growth in Equity, Diversity and Inclusion.
· This position is also expected to take all reasonable and necessary precautions to protect their health and safety, that of co-workers and clients by complying and demonstrating knowledge of the policies, procedures and safe practices.
All other job duties as required.
What You Bring
Education:
· College Diploma in Office Administration, Business Administration, Communications or Marketing.
· Nonviolent crisis intervention training is an asset.
· Level 1 First Aid & CPR is an asset.
· Certificate or training in mental health first aid, responding to clients in psychiatric crisis, or similar is an asset.
Experience:
· 2 years’ experience in an administrative role where maintaining confidentiality was paramount.
· Demonstrated customer/client service skills.
· Paid or volunteer experience in the social service, youth or mental health sectors a strong asset
Skills:
· Demonstrated customer/client service skills.
· Ability to work independently with a demonstrated ability to take initiatives.
· Proven ability to shift priorities, handle interruptions and meet deadlines.
· Strong written and verbal communication skills. Excellent telephone skills. Strong client-relations skills.
· Intermediate-level proficiency in Microsoft Office products (Word, Outlook Express, Excel and PowerPoint), other applications, and internet required.
· Ability and discretion to deal tactfully with situations and clients who potentially may have challenging behavior.
· Ability to maintain confidentiality.
· Attention to detail and high level of accuracy, including data-entry accuracy.
· Demonstrated commitment to reflection, growth and learning, in particular in the areas of Equity, Diversity and Inclusion.
· Demonstrated organizational skills and ability to juggle multiple tasks is an asset.
· Flexible person, team player with excellent interpersonal, organizational and time management skills is preferred.
· Proficiency in Adobe, Photoshop, Illustrator, Microsoft Project Manager and SharePoint an asset is an asset.
· Demonstrated skill in Equity, Diversity and Inclusion practices, and specifically using an Anti-Black Racism lens is an asset.
· Fluency in one or more languages besides English (e.g. French, Mandarin, Hindi, Urdu, Tagalog, and Tamil) is an asset.
Hours of work: 25 hours per week.
Monday: 5pm – 8pm
Tuesday: 9am – 1 pm
Thursday: 4pm – 8 pm
Saturday: 9am – 5pm
Sunday: 9am – 5pm
Other requirement: Broad Record Police Check is required.
Compensation: $43, 074 (to be pro-rated based on hours worked)
Full job description available here: https://youthlink.ca/wp-content/uploads/2026/07/JD-Part-time-Receptionist-Administrative-Assistant-Data-Management-Nov-2024.pdf
How to Apply
· Submit application to [email protected] - Please quote “Posting File #1561” in the subject line.
. As an organization committed to equity and justice in our community, we believe lived experience and knowledge of equity, diversity, belonging and anti-Black racism is a critical component in our recruitment process. If you have a disability and require accessibility accommodations with the application process, please contact [email protected].
· Application Deadline: Open Until Filled.
Pay: From $43,074.00 per year
Benefits:
- Casual dress
- Company events
- On-site parking
- Paid time off
Work Location: In person
