At Avante Security Inc we are leaders in providing high-end security solutions tailored to meet the unique needs of our clients. Our commitment to excellence and innovation has positioned us as leaders in the industry. From executive protection to state-of-the-art surveillance systems, we deliver comprehensive security solutions that ensures the safety and peace of mind of our clients.
We are seeking a Video Analytics Operator to join our elite Surveillance Intelligence Unit. We don't just "watch cameras"—we manage sophisticated AI neural networks that act as a digital shield for Ontario’s most exclusive properties.
As an Analytics Specialist, you are the human intelligence that validates the machine’s alerts. You will work with state-of-the-art AI software that detects human form, vehicle patterns, and loitering behaviors in real-time. Your goal is to identify threats before a physical breach occurs, turning a reactive security system into a proactive defense.
As a HITL/ VA Operative, you are the primary link between our sophisticated electronic security arrays and our elite mobile response teams. You will manage high-priority alarm signals, and provide a calm, reassuring voice to our high-profile clients during their most vulnerable moments.
Key Responsibilities -
- Real-Time Analytics Review: Monitor incoming "Analytic Alerts" generated by AI-equipped camera systems (Human Presence, Perimeter Line-Crossing, Unusual Motion).
- Signal Interpretation: Rapidly distinguish between non-threats (wildlife, shadows, foliage) and legitimate security concerns (unauthorized persons, suspicious vehicle loitering) using advanced AI-filtered video analytics and multi-point sensor data.
- Virtual Interventions: Upon validating a threat, execute "2-Way Talk" protocols—using remote audio deterrents to warn intruders that they are under live surveillance and that a Response Team has been dispatched.
- Forensic Playback: Conduct rapid video investigations following an incident to "tag" suspect entrance and exit points for police evidence packages and potential criminal investigations.
- System Health Monitoring: Remotely monitor the "heartbeat" of client security systems, identifying loss of communication, or camera failures, and proactively scheduling technical service.
- Audit Logging: Maintain meticulous logs of AI performance and incident outcomes to help improve the company’s "Threat Detection" algorithms.
- Incident Documentation: Create meticulous, legally defensible daily shift reports of all alarm events for the executive leadership team.
- Incident Command: Act as the "eye in the sky" for field operatives during active breaches, using live CCTV feeds to provide tactical intelligence and situational updates.
What you bring -
- Experience: Experience in electronic security industry: Access Control, CCTV, Burglary Alarms, Intercoms, etc. Experience in a high-end Video Operations Centre (VOC) or Global Security Operations Centre (GSOC) would be considered an asset.
- Education: Post-secondary education in Law Enforcement, Criminology, or a related field would be considered an asset.
- Professional Competencies: High integrity, reliability, and accountability with an emphasis on strong problem-solving, organizational, and multitasking skills.
- Technical Proficiency: Familiarity with AI-integrated VMS platforms such as Avigilon Control Center (ACC), Genetec, Milestone, or Azure/AWS Video AI tools; as well as Microsoft Office Suite proficiency (Excel, Word, and Outlook.
- Multitasking: Proven ability to manage multiple high-speed data streams simultaneously under extreme pressure. Ability to stay calm under pressure and adapt quickly.
- Observational Excellence: The ability to maintain high levels of concentration during long periods of monitoring while exercising precise attention to detail.
- Communication: Exceptional verbal and written communication skills. You must be able to communicate effectively with high-profile clients and write detailed, professional reports. Ability to interact with clients in a courteous and professional manner.
- Schedule: Flexibility to work a 12-hour continental rotation including weekends, and holidays. Exceptional vigilance and focus during nighttime hours.
- Aspirations and Growth: Commitment to ongoing training and skill development.
The Benefits:
- Industry-Leading Wages: Compensation that reflects the elite nature of the work.
- Premium Equipment: Access to a modern fleet of response vehicles and cutting-edge mobile security technology.
- Professional Growth: Growth and advancement opportunities within the company as well as hands on training in defensive tactics, conflict resolution, and executive protection.
- Team Building and Personal Investment: Avante Security invests in their employees and reinforce teambuilding within the company. We offer Group Health Benefits, Goodlife Gym Membership Discount, Monthly Lunches, On-Site Parking and full-team events.
Avante Welcomes Everyone
At Avante, we foster an inclusive and accessible workplace environment. We welcome individuals of all abilities to apply to join our team. We are committed to upholding the principles of the Accessibility for Ontarians with Disabilities Act (AODA) and ensuring equal opportunities for all qualified candidates and committed to a diverse and inclusive workplace. Your unique talents and perspectives are valued to the contribution of Avante’s success. In your application, please feel free to advise if you require accommodation for the interview process.
Job Type: Full-time
Pay: $20.00-$22.00 per hour
Work Location: In person
