Founded in 1999, the St Regis Group has grown steadily to become the premier supplier for awards, recognition, and promotional products. First focusing on awards and recognition, the St Regis Group now boasts 13 companies with over 50,000 products ranging from wall plaques to wine bottles and everything in between.
Why work at St Regis Group?
- St Regis Group is the leading supplier for awards and recognition in the industry. We get to help amazing customers recognize their amazing employees.
- We value your feedback and do our best to incorporate your great ideas into our day-to-day operations.
- We support professional development and back this statement up with interactive training, and development opportunities!
- You want to be part of a fun, fast paced, collaborative team.
- Competitive compensation and benefits package (based on education and experience).
If you are a passionate person that is looking for a Logistics role in an established growth-minded company, then this might be the right opportunity for you.
Customs Specialist – Jnr (Duty Drawback Focus)
Summary of position:
The Junior Customs Specialist is responsible for managing Canadian customs documentation and compliance processes for imported and exported shipments, with a specific focus on identifying, preparing, and filing Duty Drawback claims. This role ensures all cross-border shipments meet CBSA (Canada Border Services Agency) requirements and that the company maximizes duty recovery opportunities through accurate and timely drawback submissions.
This role is primarily focused on customs documentation, duty drawback administration, tariff classification support, customs recordkeeping, and working with customs brokers to ensure accurate and compliant import and export transactions. The successful candidate will assist in identifying opportunities to recover duties through the Canadian Duty Drawback Program while maintaining accurate customs records and supporting regulatory compliance.
Key Responsibilities:
Customs Compliance
- Assist with the administration of the Canadian Duty Drawback Program.
- Prepare and maintain documentation required to support Duty Drawback claims.
- Organize and maintain customs records in accordance with CBSA record retention requirements.
- Review customs documentation for completeness and accuracy prior to submission.
- Work directly with customs brokers to facilitate the clearance of imported shipments.
- Assist with resolving customs-related issues and requests from CBSA or customs brokers.
- Verify tariff classifications (HS Codes), country of origin, customs valuation, and duty information.
- Assist with monitoring changes to CBSA regulations, customs legislation, and trade agreements.
- Support internal customs compliance initiatives and recommend process improvements.
- Maintain accurate records to support internal audits and CBSA compliance reviews.
- Research customs regulations and assist with special customs projects as required.
Documentation & Administration
- Prepare and organize import and export documentation.
- Maintain customs files and supporting documentation.
- Review commercial invoices and supplier documentation for customs compliance.
- Coordinate with suppliers and customs brokers to obtain missing customs information.
- Maintain accurate records relating to duties, taxes, import permits, certificates of origin, and supporting documentation.
- Assist Finance with customs-related reconciliations and duty recovery documentation.
- Perform other customs compliance and administrative duties as assigned.
Required Skills & Knowledge
- Fluent spoken and written English.
- Strong attention to detail and accuracy.
- Ability to interpret customs documentation and regulations.
- Strong organizational and recordkeeping skills.
- Ability to manage multiple priorities while meeting deadlines.
- Excellent communication skills.
Qualifications
- 1–3 years of experience in customs, import/export compliance, customs brokerage, or international trade.
- Experience working with Canadian customs regulations is preferred.
- Experience with the Canadian Duty Drawback Program is considered a strong asset.
- Knowledge of CBSA import requirements and customs documentation.
- Familiarity with HS Tariff Classification, customs valuation, and country-of-origin rules is an asset.
- Excellent organizational skills and strong attention to detail.
- Strong analytical and problem-solving abilities.
- Proficiency with Microsoft Office, particularly Excel.
- Experience working with customs brokers is preferred.
Requirements
- Legally entitled to work in Canada.
- Ability to work from the company office.
Job Type: Full-time, Permanent, Monday to Friday, Benefits after 90-day probationary period
Location – Markham, Ontario
# of Hires: 1
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Life insurance
- Paid time off
- Vision care
Application question(s):
- Do you have experience working with Canadian customs regulations or CBSA requirements?
- Have you prepared or reviewed customs documentation for commercial imports or exports?
- Do you have experience with the Canadian Duty Drawback Program?
- Have you worked for a customs broker, importer, freight forwarder, or customs compliance department?
- Do you hold, or are you working toward, a Certified Customs Specialist (CCS) designation?
Work Location: In person
