About the City of Markham
The City of Markham is consistently ranked among Canada’s top municipal employers. In 2026, the City received its sixth consecutive Canada’s Best Employers recognition from Forbes and Statista Inc., placing third among municipalities and 15th overall in Government Services. An award winning municipality, Markham is recognized for its leadership in sustainability, innovative urban planning, and strong fiscal management. Serving a diverse and growing community of more than 370,000 residents, Markham combines rich heritage with a vibrant local economy and offers employees the opportunity to contribute to meaningful, impactful work that helps strengthen the community we serve.
Since opening its doors in 1985, the theatre has stood as a beacon of cultural enrichment and community connection. Featuring the best in professional performances, Flato Markham Theatre has incorporated itself into the community; welcoming all. With almost 300 live performances each year, the Theatre is busier now than it has ever been. Theatre, concerts, comedy shows and family entertainment are just some of the regular programming that is offered each season.
Join us and make a lasting difference!
JOB SUMMARY
Responsible to provide courteous, fast bartender service to patrons of the Flato Markham Theatre and at receptions. Ensure excellent customer service and lobby concession operations when selling beverages and food. Ensures that patrons are served within legal consumption and age regulations.
Hours of Work: This is a temporary part-time position that would require a minimum availability of up to three shifts per week. The majority of shifts occur in the evenings, weekends and holidays with the occasional shift during the day. This position has the potential for training to take place over the summer but consistent weekly hours will not be available until mid to late September onwards.
KEY DUTIES AND RESPONSIBILITIES
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Responsible for cash float and keys
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Set up and take down of bar and concession
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Cleans prior, during and after events and occasional receptions
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Stocks inventory
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Runs reports and records sales
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General bartending duties at discretion of house manager
MINIMUM REQUIREMENTS
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Minimum age 19
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High School Diploma required
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Strong experience with cash handling
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Prior experience in customer service area preferred
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Previous experience serving customers is required
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Strong verbal/written communication skills
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Sensitivity to interact with a diversity of Theatre patrons in a courteous and efficient manner
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Smart Serve certification
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Current Intermediate First Aid OR Standard First Aid with CPR ‘C’ or AED
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Additional languages are an asset
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Vulnerable Sector Screening letters will be required
CORE BEHAVIOURS
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Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
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Change & Innovation: Responds positively and professionally to change and helps others through change.
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Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
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Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
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Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
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Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example
CORE VALUES
At the City of Markham, our work is guided by a shared set of core values that shape how we serve our community and support one another.
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Service Excellence: the consistent delivery of high-quality efficient and customer-centric service that exceeds expectations.
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Accountability: our obligation to be responsible and accountable for our actions, decisions and performance.
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People-Focused: putting people first.
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Trust: the confidence we place in each other to act with integrity and fairness.
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Innovation: Investing in each other and the way we deliver our programs and services.
We are looking for candidates who bring these values to life through their actions, decisions, and leadership approach.
Conditions of Employment:
Satisfactory Vulnerable Sector Screening letter as determined by the City of Markham
AI Disclosure
At the City of Markham, we value transparency and fairness in recruitment. While our system (ADP Workforce Now) includes AI-powered features, we do not use AI to screen, assess, or select applicants. All evaluations are conducted by people.
The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require accommodation and we will work with you to ensure a barrier free hiring process.
Please respect our scent free area by not wearing scented products when visiting the office.
