Columbus Housing & facilities administrative assistant Jobs – 1 Openings This Week

Patient Experience Coordinator
Athletify —Newmarket, ON
- $19–$21 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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Patient Experience Coordinator
Athletify —Newmarket, ON
Answer phone calls, emails, and respond to patient inquiries. Athletify is a clean and modern 5000 square foot facility in Newmarket housing private treatment…
$19–$21 an hour
Quick apply

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Patient Experience Coordinator

Athletify
Newmarket, ON

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Job details

Permanent | Full-time

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Electronic medical records
Customer service
Medical office experience
Microsoft Office
Administrative experience
Supervising experience
Bachelor's
Front desk
Computer skills
Budgeting
Medical terminology
Communication skills

Full job description

Athletify is a clean and modern 5000 square foot facility in Newmarket housing private treatment rooms, fully equipped gym, golf simulators and more. Our services include physiotherapy, athletic therapy, golf lessons and strength & conditioning. We treat all injuries and physical restrictions.

At Athletify, we’re passionate about helping people recover, move better, and live pain-free. Our physiotherapy and athletic therapy team is dedicated to personalized, evidence-based care in a friendly and supportive environment. We are currently looking for a reliable, organized, and compassionate Patient Experience Coordinator to be the welcoming face of our clinic and ensure smooth day-to-day operations, both administrative and physical.

Position Overview:

The Patient Experience Coordinator plays a key role in patient satisfaction and clinic efficiency. This position combines administrative duties with light physical tasks, and is ideal for someone who is detail-oriented, people-focused, and takes pride in keeping a clean, well-run space.

Key Responsibilities:

Welcome patients warmly and create a positive, professional first impression.
Schedule, confirm, and manage appointments using Jane App.
Answer phone calls, emails, and respond to patient inquiries.
Process billing, insurance claims, and handle point-of-sale transactions.
Maintain accurate patient records and ensure confidentiality.
Communicate effectively between patients and physiotherapy staff.
Assist with general clinic upkeep including:
Vacuuming and mopping treatment rooms and common areas.
Cleaning and restocking restrooms daily.
Sanitizing high-touch surfaces regularly.
Support other administrative and operational needs as directed by clinic staff.
Completion of mandatory staff training modules in a timely fashion.

Qualifications:

Experience working in a medical, physiotherapy, or similar healthcare setting preferred.
Familiarity with Jane App is strongly preferred.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Google Drive.
Knowledge of medical terminology is an asset.
Strong computer skills.
Strong interpersonal and communication skills — both written and verbal.
Comfortable with multitasking and managing a fast-paced front desk.
Highly organized, reliable, and able to work independently.
Willingness to contribute to both administrative and physical clinic tasks.

What We Offer:

A friendly and supportive team environment.
Opportunities for training and professional development.
A chance to make a meaningful impact on patients’ health and well-being.

Job Types: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Expected hours: 10.0 – 20.0 per week

Ability to commute/relocate:

Newmarket, ON L3X 1X4: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's Degree (preferred)

Experience:

administrative assistant: 2 years (preferred)
receptionist: 2 years (preferred)

Work Location: In person

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Patient Experience Coordinator

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