Position Overview
The Manager of Operations plays a critical role in the day-to-day success of Event Imaging. This role is responsible for coordinating staff, managing event logistics, overseeing operational workflows, supporting on-site client communication, and ensuring our photography teams are properly prepared for every event.
No two days are the same. One day may involve organizing schedules and equipment for upcoming events, while another may require attending events, troubleshooting logistics, supporting photographers on-site, or handling last-minute staffing adjustments.
This role requires someone who can effectively lead a team, think quickly, stay organized, and maintain professionalism in a fast-moving event environment.
Key Responsibilities
- Coordinate and manage photographer and event staff schedules
- Lead, motivate, and support field teams to ensure successful event execution
- Assist with recruiting, onboarding, and training new team members
- Provide guidance and performance feedback to staff
- Manage last-minute schedule adjustments and staffing needs
Event Coordination & Logistics
- Coordinate operational logistics for scheduled events throughout the GTA
- Ensure photographers and staff have complete event details, schedules, and instructions
- Monitor event timelines and help troubleshoot operational challenges
- Assist with transportation logistics and staff deployment
- Maintain communication with team members before, during, and after events
Equipment & Inventory Management
- Oversee photography equipment organization, preparation, and transportation
- Monitor inventory levels and ensure staff have required supplies for events
- Help maintain and organize equipment to ensure readiness and reliability
Client Communication & Service
- Communicate with clients regarding event logistics and expectations
- Support the coordination of event timelines and deliverables
- Ensure a high level of professionalism and client satisfaction at all times
- Assist in maintaining Event Imaging’s reputation for exceptional service
Administrative & Operational Duties
- Maintain operational workflows and internal organization systems
- Assist with reporting, scheduling, and project coordination
- Help improve operational efficiencies and internal processes
- Ensure all jobs are documented accurately and completed successfully
Quality Control
- Help ensure photography teams meet company standards and client expectations
- Review event execution and identify opportunities for improvement
- Support consistency in service delivery and event experience
Qualifications & Requirements
We are looking for someone who is dependable, organized, proactive, and capable of leading a growing team.
Required Qualifications
- Strong leadership and team management skills
- Exceptional organizational and time management abilities
- Ability to multitask and remain calm under pressure
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- A valid driver’s license
- Access to a reliable vehicle (SUV or larger sedan preferred)
- Ability to travel throughout the GTA as required
Preferred Qualifications
- Previous photography or event photography experience
- Experience working in events, operations management, logistics, or team coordination
- Experience managing schedules and staff
- Familiarity with event timelines and customer-facing environments
Pay: $60,000.00-$65,000.00 per year
Benefits:
- Casual dress
- Flexible schedule
- Mileage reimbursement
Work Location: Hybrid remote in Toronto, ON M3J 2C4
