Job description
LMI Canada has been in business for over 65+ years and our sustainability and success has been built on attracting, retaining, and developing exceptional people.
As part of our LMI global organization, LMI Canada (LMIC) team helps leaders and organizations realize more of their potential. People are at the heart of everything we do; we help them to achieve slight-edge changes in attitude and behaviour that translates into enhanced individual performance, increased leadership awareness, and measurable business results. With an operational international network that now spans 80 countries, LMI is one of the most successful and recognized people development organizations in the world.
Enabling our clients and team to unleash their full potential is central to our vision, mission, and strategic priorities. We aim to be the most admired return on investment development solution in our markets and we'll achieve that mission by being the employer and partner of choice in our markets.
We are looking for dynamic, energetic results driven Executive Assistant / Office Administrator for our Canadian head office in Newmarket, ON. This is a full-time, permanent position.
Business Need / Purpose of Role:
You will work closely with the President to assist in achievement of organizational goals along with supporting our sales team members across Canada.
Objectives & Measurement - Key Responsibilities:
Including but not limited to:
- Supporting the President with communications to team members, clients and guests.
- Managing President's calendar, scheduling online and onsite meetings and conference calls, and make travel arrangements.
- Excellent written and verbal communication skills. Drafting, formatting, proofing and distributing correspondence, briefing notes, memos, reports and presentations in both French and English.
- Providing administrative support to ensure efficient operation of office.
- Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
- Overseeing special projects and tracking progress towards company goals.
- Completing operational requirements by scheduling and assigning administrative projects and expediting work results.
- Supporting team by performing tasks related to organization and strong communication.
- Developing, reviewing, and improving administrative systems, policies, and procedures.
- Handling content on company’s social media and website.
- Providing assistance to team members for questions/issues as they arise.
- Administration, communication and monitoring LMI Canada team for compliance to National Standards
- Answering phone calls, scheduling meetings and supporting visitors.
- Carrying out administrative duties such as filing, typing, copying, binding, scanning etc.
- Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
- Monthly, quarterly and annual reporting to management:
- Maintain and prepare scheduled reports;
- Reviewing team for compliance to National Standards;
- Training and Coaching of existing and new LMI Canada team members;
- Monthly Sales Reporting to International.
- Preparing Franchise contract documents and letters
- Assisting in recruiting/prospecting activities to grow LMI Canada nationally.
- Developing productive and supportive relationships with LMI Canada team members.
- Regular update of internal formal documents related to business process and procedures.
- Providing assistance and perform other tasks, including work on strategic projects and other duties as assigned
- Assisting as backup for Inventory Management
- Other administrative and clerical support as assigned.
Qualifications
This is a fast pace, high communication position. To be successful you should have experience in the following area:
- Two (2) to three (3) years Executive Assistant or Office Administrator experience.
- Post-Secondary education in Business Administration or a related field preferred
- Demonstrate effective oral and written communication
- Ability to prioritize, and manage time effectively
- Enthusiastic, positive energy, result focused and attention to detail.
- Ability to manage confidential communications and business matters with integrity, discretion, and excellent judgment.
- Proficient in Microsoft Office (Word, Power Point, Excel and Outlook) and Adobe Acrobat.
- French is not required but would be an asset.
What LMI Canada will offer you?
- Hours: 40 hours per week
- Competitive salary
- Flexible working environment
- Support, encouragement and ongoing coaching in personal development
- Opportunity to collaborate with Canadian and International leadership team
- Opportunity to grow into a Management Role
- Participate in Canadian and International Conferences annual conferences
- Welcoming, down-to-earth and fun atmosphere
- Music
Core Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Communication Skills- Excellent written and verbal communication skills. Confident, articulate, and professional speaking abilities. Active listening; adapting your communication style; giving or receiving feedback; respect; understanding nonverbal cues and responsiveness.
Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
Job Knowledge / Education and Qualifications:
Education/Experience:
High school diploma or general education degree (GED); and two (2) to three (3) year related experience and/or training; or equivalent combination of education and experience.
Language Skills:
Ability to read and interpret documents such as operating and maintenance instructions, procedure manuals, and agreement documents or contracts. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Speaking French would be a definite asset.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should be proficient in Microsoft Office (Word, Power Point, Excel and Outlook), Adobe Acrobat, updates to Company Website and Social Media feeds.
Job Types: Full-time, Permanent
Pay: $45,000.00-$55,000.00 per year
Benefits:
- Casual dress
- Company events
- On-site parking
Application question(s):
- Part of the hiring process includes completing an online personality assessment questionnaire. Would you be willing to complete this assessment?
Education:
- Bachelor's Degree (preferred)
Experience:
- Administrative: 2 years (preferred)
Language:
- English (required)
- French (preferred)
Location:
- Newmarket, ON L3Y 8Z1 (preferred)
Work Location: In person
