Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.
At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.
Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.
What’s in it for you as an employee of QFG?
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days for work-life balance
- Competitive compensation and benefits packages
- Work-life balance in a hybrid environment with at least 3 days in office
- Career growth and development opportunities
- Opportunities to contribute to community causes
- Work with diverse team members in an inclusive and collaborative environment
This job posting is for an existing vacancy.
This is a 12-month contract position.
We’re looking for our next Social Media & Communications Specialist (contract). Could It Be You?
The Social Media & Communications Specialist is tasked with executing, and overseeing QFG's external online representation, specifically aligned with our Employer Brand Strategy. This role extends to internal communications, focusing on fostering our organizational culture and enhancing employee engagement. The primary objective is to elevate national and global awareness of our employer brand, with a strategic emphasis on attracting top talent, bolstering recognition for early careers (interns/new grads), and cultivating interest from key players in the talent landscape.
Accountable for crafting and executing QFG's Social Media strategy with a focus on enhancing employer branding. This entails meticulous planning and creation of content, as well as the ongoing management and analysis of various social platforms and company profiles, such as LinkedIn, Instagram, Glassdoor, etc. Additionally, responsible for the development and implementation of dynamic internal communications actively promoting employee engagement, fostering awareness, and enhancing understanding of QFG’s mission, vision, and values.
Need more details? Keep reading…
In this role, responsibilities include but are not limited to:
- Develop and implement a social media strategy, which is aligned with QFG’s employer brand strategy
- Create content for social media channels to promote QFG’s Employer Brand including the photography, videography, editing and internal approvals for content
- Work with key internal stakeholders to brainstorm content ideas, in line with QFG’s Brand & Talent Attraction strategy
- Measures social media performance in relation to Talent Acquisition
- Support and evaluates results of social media campaigns with hiring teams
- Adheres to QFG’s brand style guide, ensuring that we produce high-quality content
- Promote QFG’s employer value proposition through social channels
- Create and manage a content calendar and provide talent branding strategies
- Work with the marketing team to leverage best practices, cross-promote, and streamline Questrade’s initiatives from both the client and employer perspective
- Continuously research social media for emerging trends and best practices; make recommendations to improve our employer brand social position
- Run and actively manage the Culture Champs ambassador program
- Manages external employer branding review profiles to keep them updated, accurate, and engaging
- Monitors and respond to external comments related to the employer brand, summarize key themes and share feedback with department leaders
- Work closely with marketing to implement changes to the careers page, as needed
- Supports internal communications using robust content and a variety of methods (newsletters, graphic design, emails, video, Google Site, print, etc.) to increase engagement and support our culture
- Ensures all internal communications reflect our “we care” mission and are timely, accurate, and compelling.
- Support Corporate Social Responsibility initiatives that are important for our Employer Brand and employee engagement.
- Assist with the execution of Employer Branding events
So are YOU our next Social Media & Communications Specialist (contract)? You are if you…
- Have 2-3+ years of experience in communications strategy development is essential
- Have video editing and design skills (required)
- Have excellent verbal and written communication skills
- Work well under pressure and meet deadlines
- Have content writing experience for all digital media platforms (LinkedIn, Twitter, Instagram, Glassdoor, Indeed etc.)
- Have knowledge of SEO and web design development
- Have proven social media and networking experience (internal and external)
- Have hands-on experience as a specialist in digital social media
- Are familiar with social analytics tools
- Have a strategic and creative mindset
- Have meticulous attention to detail
Additional Information:
- Please share your portfolio link or a PDF that showcases examples of your creative work.
Compensation Information:
- Base salary range: $70,000 - $82,000
- The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.
Sounds like you? Click below to apply!
#LI-LB1
#LI-Hybrid
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
