Why Join Us?
At CARMA, our vibrant culture is the foundation of everything we do, fostering connections and ensuring employees feel valued, engaged, and part of a supportive community.
Founded in 1977, CARMA was the first Measurement Canada-approved supplier of electronic submetering systems, installing over 450,000 meters nationwide, with more than 100,000 suites under contract. We provide submetering systems, billing services, and data for cost recovery and sustainability reporting across Canada, with offices in Lindsay, Toronto, Calgary, Edmonton, and Vancouver.
Proud to be Great Place to Work certified, we are committed to Diversity, Equity, Inclusion (DE&I), Environmental, Social, and Governance (ESG) principles, and Corporate Social Responsibility (CSR). With a robust benefits package, we create an environment where employees can thrive both personally and professionally.
Our core values of accountability, teamwork, customer-centric, respect, and excellence guide us in every decision and interaction. If these values align with yours, CARMA could be the perfect place for your next career move - where we encourage growth, prioritize collaboration, and celebrate success together.
Here’s what you can expect as part of the CARMA experience:
- Competitive Salaries: A rewarding structure based on experience and performance.
- Company-Wide Annual Salary Increase: Recognition of your contributions through annual salary adjustments.
- Comprehensive Benefits Package: Including a healthcare spending account, dental and prescription drug coverage, life and disability insurance, an employee and family assistance program, and more.
- Paid Sick Leave: Your health matters. We offer paid sick leave so you can rest and recover without financial worry.
- Paid Personal Leave: Maintain work-life balance with paid personal leave for family time, appointments, or self-care.
- Additional Vacation Leave: Additional days off to help you relax, recharge, and maintain a healthy work-life balance.
- Wellness Week: A dedicated time to focus on health and well-being.
- Investment in Tools & Resources: We invest in the latest tools, technology, and training to support your success and professional growth.
- Professional Development Support: We provide resources and allowances for ongoing learning and career growth.
- Employee Engagement Program: Initiatives designed to keep employees involved, motivated, and connected.
- Team-Building Activities: We regularly organize activities that promote creativity, collaboration, and unity, building strong, trusting teams.
- Monthly Company Lunches: A time to unwind, enjoy great food, and strengthen relationships with colleagues, celebrating both work and personal milestones.
- Quarterly Townhall Meetings: We value open and transparent communication. These meetings keep everyone informed, encourage discussions, and include training sessions to support continuous learning. Plus, our "Ask Me Anything" sessions allow for direct interaction with leadership.
- Volunteer and Community Involvement Opportunities: CARMA supports employees who want to give back to their communities through service.
- Employee Referral Program: Rewarding employees for helping us grow the team with successful referrals.
- Employee Recognition and Awards: Celebrating achievements and outstanding contributions across the company.
- Work from Home Flexibility (as applicable): Offering a balance between remote and office work.
If you’re a detail-oriented professional who enjoys hands-on work in a fast-paced, collaborative environment, we have an exciting opportunity for a Metering Technician to join our team. Our core business hours are from 8:00 AM to 5:00 PM, Monday to Friday (hours may vary based on project and site requirements). This role is ideal for someone who takes pride in delivering high-quality work in the field, from installing and commissioning submetering systems to troubleshooting and maintaining equipment. You’ll work closely with internal teams, contractors, and clients to ensure accurate, reliable metering solutions that support efficient energy management and make a meaningful impact.
METERING TECHNICIAN
General Description:
Under the general direction of the Vice President of Operations, the Metering Technician is responsible for the execution of field services in accordance with contractual and regulatory requirements, including the commissioning, verification, and inspection of submetering systems. This role is essential to ensuring system accuracy, reliability, and compliance, while proactively identifying opportunities to enhance customer outcomes through continuous improvement and value-added services.
The Metering Technician operates with a high degree of independence in the field and works collaboratively with internal teams, contactors, and external stakeholders. This role requires the ability to build and maintain effective working relationships with clients, property management, and building staff to support operational excellence and a consistently high standard of customer service.
Characteristics, Features, Requirements:
The ideal candidate is highly organized, detail-oriented, and able to manage multiple technical tasks while working independently in a field-based environment. The role requires adherence to all applicable company quality, health and safety, field operations, installation, and commissioning standards, as outlined in CARMA’s policies and procedures. The Orientation Skills Requirement for all Trainees will be implemented, tests will be performed and graded before orientation training is complete. You will also clearly demonstrate your ability to work independently and perform all of the technical requirements found with each of the primary work responsibilities described below – Metering Technician Responsibilities. Critical to these responsibilities, is the requirement to complete assigned tasks successfully and on time.
Reporting:
The role reports directly to the National Field Service Manager, Multi-Residential or designate, who serves as the training mentor and is responsible for monitoring and reviewing performance goals, objectives, and weekly work schedules. The Metering Technician is required to complete the following reporting activities, including but not limited to:
- Submit weekly activity & expense reports by 5:00 pm Friday each week for the current week including, service work orders, submeter commissioning and accuracy inspection reports to the Supervisor; Commercial Systems, Toronto/ Supervisor; Residential Systems, Toronto and or Business Operations Support team (subject to change).
Important and Essential Duties:
The duties of this position include, but are not limited to, the following:
Metering Technician Responsibilities
- Commission and verify utility submetering systems and perform related field activities across assigned projects;
- Verify and inspect the installation of electrical and mechanical submetering systems;
- Perform meter terminations in accordance with applicable electrical standards, safety requirements, and project specifications.
- Support project system design, configuration, equipment ordering, and preparation of as-built documentation;
- Manage equipment delivery, inventory control and return material authorizations (RMAs);
- Communicate with installing contractors regarding installation requirements, equipment deliveries and deficiency corrections;
- Provide customer training on CARMA and approved third-party products and services;
- Execute Customer Service Agreements in accordance with the defined scope of work (which may vary by project);
- Apply knowledge of data communication protocols, including networks and gateways, to project and system activities;
- Apply electrical fundamentals to support installation, verification, commissioning, and troubleshooting activities.
Experience/Knowledge/Ability
- Experience in submetering, electrical systems, or utility system installation and commissioning is an asset;
- Ability to work independently and perform all of the technical requirements and each of the primary work responsibilities outlined in the “Important and Essential Duties” section, of this document;
- Excellent written and verbal communication skills;
- Strong problem-solving skills and attention to detail;
- Ability to work independently and collaboratively within a team;
- Electrical Knowledge is considered an asset.
Qualifications
- Post-secondary education in Electronics, Electrical, or Mechanical disciplines, or an Electrical Trade qualification;
- Knowledge of Microsoft office applications;
- A valid G class driver’s license, and proof of insurance coverage is required.
Working Conditions
- Work may be performed in a variety of settings, including electrical and mechanical rooms, meter rooms, confined spaces, construction sites, and office buildings;
- Exposure to environmental conditions such as dust, noise, temperature changes, and areas with limited ventilation, with all work performed in accordance with safety requirements;
- Frequent standing, walking, bending, climbing ladders, and lifting equipment up to 50 lbs;
- Use of hand tools, power tools, testing instruments, and mobile devices;
- Work may require operating at heights and in restricted or tight areas; training will be provided for ladders and automated lift devices;
- Appropriate personal protective equipment (PPE) is required and will be provided;
- Occasional work outside of regular office hours and occasional travel out of town may be required;
- A collaborative and supportive work environment focused on employee engagement and professional growth.
Appropriate safety wear is required (provided).
Join us in our mission to make a meaningful impact and create a brighter, more efficient tomorrow.
Please note that this position is for an existing vacancy.
CARMA does not use AI to screen applicants.
As a condition of employment, the successful candidate will be required to initiate a Criminal Record and Judicial Matters Check (CRJMC) and a Driver’s Abstract prior to commencing the role. Results must be submitted to the Human Resources team. Any information disclosed will be reviewed in accordance with applicable policies, and consideration will be given to the nature and relevance of any findings.
CARMA Corp. is committed to meeting the accessibility needs of persons with disabilities in an effective and timely manner in accordance with the applicable standards set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human Rights Code, and any other applicable legislation. We foster an inclusive organizational culture as an Equal Opportunity Employer.
The posted salary range reflects the potential earning span for this role. Starting salary is determined based on factors such as relevant experience, education, training, skills, certifications, and overall alignment with the position. Internal pay equity and market compensation data may also be considered. Final salary varies based on several considerations, and starting offers are usually below the top of the posted range.
We thank you for your interest; however, only successful applicants will be contacted.
Job Types: Full-time, Permanent
Pay: $28.00-$38.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- Tuition reimbursement
- Wellness program
- Work from home
Application question(s):
- Do you have your own vehicle and insurance?
Experience:
- Submetering/utility: 1 year (preferred)
Licence/Certification:
- G class driver's licence (required)
Work Location: Hybrid remote in Toronto, ON M4N 3N1
