columbus ocean import specialist Jobs – 2 Openings This Week

Ocean Import Specialist
Jplus Supply Chain Canada Inc —North York, ON
- $40,000–$60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
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Customer Service Specialist
Kintetsu World Express Inc. —Mississauga, ON
Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Microsoft excel/work as a basic skill.
$55,000–$68,000 a year
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Ocean Import Specialist
Jplus Supply Chain Canada Inc —North York, ON
Serve as the primary point of contact for customers regarding ocean import shipments. This role serves as the main contact for customers, ensuring timely…
$40,000–$60,000 a year
Quick apply

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Ocean Import Specialist

Jplus Supply Chain Canada Inc
North York, ON

Quick apply

Job details

Permanent | Full-time | Casual

Skills

Microsoft Excel
Microsoft Outlook
Customer service
Logistics
Microsoft Office
Freight
Communication skills

Full job description

Job Summary

The Ocean Import Customer Service Representative is responsible for managing ocean import shipments from origin to final delivery. This role serves as the main contact for customers, ensuring timely communication, accurate documentation, and smooth coordination with carriers, overseas agents, customs brokers, and internal teams.

Key Responsibilities

Serve as the primary point of contact for customers regarding ocean import shipments
Coordinate and monitor ocean import shipments from pre-alert to final delivery
Prepare and review import documentation, including Bills of Lading, arrival notices, and invoices
Communicate with overseas offices, agents, carriers, truckers, and customs brokers
Track shipment status and proactively update customers on delays or changes
Ensure compliance with import regulations and internal SOPs
Handle customer inquiries, issue resolution, and service follow-ups
Support billing and cost control by verifying charges and shipment files

Qualifications & Skills

2 years of experience in ocean import, freight forwarding, or logistics (preferred)
Strong customer service and communication skills
Basic knowledge of ocean freight, import documentation, and shipping processes
Ability to manage multiple shipments and deadlines in a fast-paced environment
Proficient in Microsoft Office (Excel, Outlook)
Detail-oriented, organized, and problem-solving mindset

Working Conditions

Full-time, office-based or hybrid (depending on company policy)
Monday to Friday business hours

Pay: $40,000.00-$60,000.00 per year

Work Location: Hybrid remote in North York, ON M2N 7E4

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Ocean Import Specialist

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