Columbus Overnight lead guest services team Jobs – 13 Openings This Week

Casino Host-PCK
Great Canadian —Pickering, ON
- $54,000–$71,500 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Housekeeping Supervisor Full-Time Holiday Inn Express Whitby
Silver Hotel Group —Whitby, ON
- $22 an hour
- Weekends as needed
- Hotel
- Supervising experience
- Cleaning
- Tuition reimbursement
Quick apply
Food & Beverage Host (Part-time) - Port Perry
Great Canadian —Port Perry, ON
- $17.60–$20.58 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
Destination Sales Executive
Marriott International, Inc —Markham, ON
- $81,000–$110,000 a year
- Full-time
- Sales
- Marketing
- Hotel
Food & Beverage Cashier-PCK
Great Canadian —Pickering, ON
- $18.10–$21.23 an hour
- Part-time
- Customer service
- High school diploma or GED
- No university degree
Barista (full-time) -PCK
Great Canadian —Pickering, ON
- $18.10–$19.44 an hour
- Weekends as needed
- Serving
- Customer service
- Cash handling
Project Manager, MB
Mary Browns —Markham, ON
- $80,000–$110,000 a year
- Full-time
- Microsoft Excel
- PMP
- Engineering
- Disability insurance
- Dental care
Quick apply
On-Call/Floater Concierge Security Guards — Toronto, ON
iGuard360° —Toronto, ON
- $18.10 an hour
- Part-time
- Hospitality
- CPR Certification
- First Aid Certification
Quick apply
8d
Salon Manager
First Choice Haircutters —Ajax, ON
- Travel
Quick apply
Salon Manager
SmartStyle Hair Salon —Keswick, ON
- Travel
Quick apply
Tour Director (German & Dutch Speaking)
Jonview —Canada
- $237,000–$320,000 a year
- Part-time
- Customer service
- Public speaking
- English
Quick apply
7d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Overnight Valet Lead - The Four Seasons
The West Egg Group Corp. (Gatsby Valet) —Toronto, ON
Lead and supervise the overnight valet team to deliver exceptional guest services. Manage cash handling procedures accurately and securely.
$20.50 an hour
Concierge Security Professional – Downtown Toronto
Condor Security —Toronto, ON
Front desk Hotel-style duties include welcoming residents as they return home, reservations of amenity rooms, booking guest suites for overnight stays, handling…
$16–$20 an hour

Show more jobs in cities nearby

I want to receive the latest job alerts for overnight lead guest services team in columbus

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Casino Host-PCK

Great Canadian
Pickering, ON

Apply Now

Job details

Skills

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Multilingual
Sales
Sales management
Marketing
Post-secondary education
English
Microsoft Office
High school diploma or GED
Supervising experience
Marketing

Full job description

Pickering Casino Resort/Casino Ajax is seeking a Casino Host!

Under the direction of the Player Development Manager, the Casino Host is responsible for assisting with the management of player development and retention while establishing a safe and welcoming work environment for all team members. Is responsible for assisting with the planning and execution of player development programs, ensures adherence to all policies and procedures, motivates, and leads by example and is a leader in the gaming industry.

The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company’s vision, mission and values:

Executes player development and retention strategic plans as directed
Exercise discretion to provide complimentary incentives to players that exceed their expectations
Responsible for the player selection, invitation and hosting for off-site events included but not limited to sporting events, recreational activities, dinners and group travel
Develops and cultivates strong working relationships with all stakeholders: guests and team members
Ensure compliance with Internal Controls, Regulations and GCGC Casino Policies & Procedures.
Partners and coordinates with other departments to ensure total guest satisfaction.
Increase valued customer net worth to the Pickering Casino Resort through insuring exemplary customer service levels as provided through the Guest Services department.
Adhere to departmental policies, procedures, activities and strive to achieve short- and long-term goals and objectives.
Display a positive, professional attitude and presentation at all times when communicating with external and internal customers using our Great Canadians customer service standards.
Offer creative advice on events, promotions when requested.
Provide resolution to guest and operational issues in a calm, professional and prudent manner.
Develop relationships with VIP customer base through weekly telemarketing and in person contact on the gaming floor.
Telemarketing assignments of new, declining and inactive customers by mail/phone and the analysis and accounting for reporting results to these efforts.
Devotes significant time being visible and available on the gaming floors in order to meet and greet guests during individual visits as well during special events.
Monitor player gaming activity through computerized gaming software systems.
Make appropriate decisions regarding complimentaries based on recorded play, earned points, comp availability and customer profitability;
Assists in planning, executing and Hosting player parties, promotions, special events and tournaments.
Ensures the highest quality theoretical attendance and maximum return on all player special events
Ability to prioritize, organize and complete multiple activities in a high-pressure environment.
Available and willing to work any changes in hours deemed necessary for business levels.

Successful applicants will demonstrate the following qualifications:

High School diploma; Post-secondary education in commerce, marketing, hospitality, public relations or management an asset or suitable combination of continuing education and strong experience considered
Minimum 3 years of marketing experience in sales/sales management; marketing experience, loyalty program experience
3 years supervisory experience, in a gaming environment preferred.
Proficient in Microsoft Office software, including Word, Excel, Power Point, Outlook and Explorer
Read and understand command of English language in order to communicate with guests and co-workers.
Ability to serve as a dynamic and energetic leader while fostering teamwork, employee morale, motivation and open communication.
Relies on experience and judgment to plan and accomplish goals.
Dedicated to exemplary customer service.

Capable of maintaining a positive working environment where each employee performs as part of a team.

Ability to work independently and under pressure in a fast-paced environment and able to cope with many challenges.
Ability to understand and utilize player tracking software programs.
Ability to speak multilingual is considered an asset
Ability to exceed internal and external guest expectations through timely, effective and service oriented communication
Ability to maintain effective working relationships with all levels of the organization.
Ability to be flexible, employ a sense of urgency, quickly adjust plans and execute to meet changing or immediate marketing opportunities.
Skill of developing and maintaining positive relationships with external and internal customers
Ability to identify and carry out actions to achieve goals while considering possible risks to effectively develop long and short-range company objectives.

Candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours of work will be based on operational needs. Ready to embark on your next adventure?

Apply Now

Refine Your Search

overnight lead guest services team jobs in columbus

Casino Host-PCK

Housekeeping Supervisor Full-Time Holiday Inn Express Whitby

Food & Beverage Host (Part-time) - Port Perry

Destination Sales Executive

Food & Beverage Cashier-PCK

Barista (full-time) -PCK

Project Manager, MB

On-Call/Floater Concierge Security Guards — Toronto, ON

Salon Manager

Salon Manager

Tour Director (German & Dutch Speaking)

Explore jobs in cities nearby

I want to receive the latest job alerts for overnight lead guest services team in columbus

Job seeker tools

Employer Tools

Browse

Stay Connected