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Onboarding & Training Manager

4 Level Coach
Toronto, ON

Quick apply

Job details

Full-time

Benefits

Paid vacation

Skills

Communication skills

Full job description

4 Level Coach

Onboarding & Training Manager

Location: Fully Remote - Open to candidates in the U.S. and Canada

We are hiring someone to build and implement team structures inside growing businesses, not just advise on them.

At 4-Level Coach, we work with builders and trade business owners to help them get out of the day-to-day, build strong teams, and create scalable companies.

Your role is to take that vision and turn it into reality inside their business.

You'll work directly with clients to design their team structure, identify gaps, and help them hire and develop the right people, then stay involved through execution to ensure it actually works.

Key Responsibilities

Break down a client's current team structure and identify gaps
Design clear org charts aligned with growth goals
Define roles, responsibilities, and accountability across the team
Implement our Time Finder System to help owners step out of daily operations
Write job ads that attract high-quality candidates
Support and guide clients through interviews and hiring decisions
Build onboarding and role clarity systems for new hires
Help develop leadership within client teams
Create and refine core people systems (handbooks, role scorecards, etc.)
Act as a hands-on implementation partner, not just a strategist
You've built or significantly improved teams inside a business
You understand how team structure impacts growth, not just culture
You can move between strategy and execution without hesitation
You're comfortable working directly with business owners and pushing their thinking
You take ownership of outcomes, not just tasks

Qualifications

Proven experience building, restructuring, or scaling teams inside a business environment
Strong understanding of org design, role clarity, and accountability structures
Experience supporting or leading hiring processes (job ads, interviews, selection)
Ability to translate business goals into team structure and hiring priorities
Comfortable working directly with business owners and leadership teams
Demonstrated ability to move from strategy to execution without losing momentum
Strong communication skills, able to simplify complex ideas and drive clarity
High level of ownership and accountability for outcomes, not just deliverables

Preferred (Not Required, But Valuable)

Experience in construction, trades, or home services industries
Background in operations, people ops, or business coaching/consulting
Experience building onboarding systems or employee development frameworks
Familiarity with scaling small to mid-sized businesses (not just corporate environments)

Pay and Benefits

Salary range: $70,000 - $80,000 per year, based on experience.
3 weeks paid vacation, 5 sick days, and your birthday off.
Fully remote (occasional travel for training or meetings).
Occasional after-hours meetings as needed.

4 Level Coach is an equal opportunity employer and does not discriminate based on any protected characteristic under applicable law.

Quick apply

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Onboarding & Training Manager

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