ABOUT DURHAM REGION NON-PROFIT HOUSING CORPORATION:
Durham Region Non-Profit Housing Corporation (DRNPHC) is a social and affordable rental housing provider in the Region of Durham providing homes to residents with low to moderate-incomes in approximately 1200 affordable rental units across 18 residential properties. Our portfolio includes multiple mid and low-rise apartments and townhouse complexes throughout the Region.
We are looking for a permanent full-time Property Manager.
JOB DESCRIPTION:
Durham Region Non-Profit Housing Corporation is seeking a highly motivated individual for a Property Manager position. The Property Manager is accountable directly to the Director, Facility Operations and responsible for managing a staff of approximately 4 – 8 site superintendents.
The Property Manager is accountable for the overall day-to-day operations for multiple properties in accordance with company policies and procedures. This position is privy to the strategic, business, and operational plans, financial performance goals, objectives and business results for the Corporation. The Property Manager will participate in the company’s on-call rotation, Joint Health & Safety Committee and covering for team member absences when necessary.
Core Functions:
a) Manage all aspects of assigned properties:
· Ensure maintenance, janitorial and preventative maintenance needs are met for each property while ensuring compliance to standards and legislation
· Ensure complaints and hazards are addressed promptly by conduction appropriate investigation and follow up
· Maintain a positive, productive relationship with staff, tenants and supportive partners
· Accountable to manage operating budgets and expenditures by property by forecasting requirements and analyzing variances, data and trends
· Managing charges to tenants for damage caused willfully or through neglect
· Ensuring vacant units are prepared for new tenancies in a timely fashion
· Responding to and managing crisis and or emergency situations
· Ensure compliance with all applicable legislation including Residential Tenancies Act, Ministry of Municipal Affairs and Housing and the Corporations policies and procedures:
· Managing and scheduling work orders, ensuring timely and effective repairs are carried out by staff and contractors
· Ensuring adequate tools, equipment, materials and suppliers are available to superintendents
· Inspecting rental units, common areas and grounds as required
· Conduction fire drills, updating and adherence to the Fire Safety Plan
· Ensuring compliance with all relevant legislation such as the Fire Code, Building Code, Health and Safety, Workplace Hazardous Materials Information System
· Liaison with jurisdictional authorities when required
b) Supervision of property staff, ensure adequately trained and resourced staff by:
· Arranging and supplying appropriate training
· Assigning work to ensure equitable distribution, scheduling
· Appraising, motivating, disciplining and coaching staff with documentation
· Promoting favorable labour relations
c) Supporting tenant initiatives and community development for a portion of the total portfolio to positively impact on the quality of life for the tenants:
· Supporting and encouraging resident associations
· Supporting and assisting with community development projects
· Liaising with social agencies and community groups
· Facilitating transfer requests and participating in the appeal process
· Attending tenant meetings and maintaining good communication with tenants
· Representation on appropriate committees and boards to advocate for services essential to the client group
d) Works in accordance with the provisions of applicable health and safety legislation and all corporate and departmental policies and procedures related to occupational health and safety by:
· Performing workplace inspections
· Conducting incident investigations
· Ensuring that property staff receive appropriate training
· Correcting substandard acts or conditions
· Ensuring employee health and safety performance
· Has knowledge of responsibilities as outlined in the OSHA
· Initial incident investigation for WSIB
· Supporting and participating in the Joint Health and Safety Committee
CANDIDATE PROFILE: The person in this role will have a background in or combination of experience in Social Services, Business Administration, or Building Sciences and/or five (5) years’ experience in residential Social Service and/or Property Management fields. A Property Management Accreditation (IHM/RCM) is preferred.
· Valid driver’s license, reliable vehicle and adequate insurance
· Satisfactory Police Security Clearance for Vulnerable Sector
· Proof of immunization for COVID-19
· Advance knowledge of MS Word, Excel, internet and email applications
· Knowledge of operational rental housing procedures, construction, general maintenance
The candidate will have excellent people, finance management and organizational skills, the ability to lead and work as part of a team, able to communicate effectively, both in writing and verbally, and the ability to prioritize workloads with sound judgement. A Customer Service focus and respect for confidentiality is a must as well as professional conduct and safe working practices.
Regular hours of employment are Monday to Friday 8:30 a.m. to 4:30 p.m.; travel throughout Durham, some after hour and weekend work and participation in on-call rotation required.
As an employer, Durham Region Non-Profit Housing Corporation is committed to build an organization that reflects the diversity of our tenants and communities we serve. We encourage applications from qualified individuals who represent diverse communities.
If you require accommodation at any time throughout the application process, please let us know.
We thank all applicants; however, only those being considered will be contacted.
Job Types: Full-time, Permanent
Pay: $60,000.00-$80,000.00 per year
Benefits:
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
