Why You’ll Love Working Here
At WIRELESSWAVE, we bring the latest from Apple, Samsung, Google, and more to customers nationwide. Backed by Glentel Inc.- a billion-dollar company owned by Bell and Rogers- we're the go-to destination for choice and connectivity, and we’re proud to be recognized as a Best Place to Work by HR Director Magazine. Join us in a rewarding, people-first environment where opportunity and growth are always within reach!
Please note that Bilingual candidates are preferred - English & Mandarin/Cantonese/Russian
What We Offer
- Annual Earnings: Typically ranging from $45,000 to $70,000+, including hourly rate plus uncapped commissions (The lower end reflects new team members during their learning period, while experienced associates have earned significantly more).
- New: Maternity Leave Top‑Up Program: We’re proud to introduce a new benefit designed to support employees during one of life’s most important milestones. Our Maternity Leave Top‑Up Program provides additional financial support so you can focus on what matters most: your growing family.
- Well-Being: Medical & dental benefits, flexible scheduling, sick days, EFAP, and 3 weeks' vacation.
- Extras: RRSP matching, discounts on your wireless/residential services, accessories, and more!
- Support: Award-winning training, tools, resources, and coaching needed to help you succeed.
- Career Opportunities: Industry-leading development programs- we promote our managers from within!
- Inclusivity: A community that values and encourages diversity, inclusion, and respect, supported by initiatives from our ERGs.
Who You Are
- Customer-focused: You have a passion for finding the right solutions for customers.
- Connector: You're skilled at building relationships and have effective communication skills.
- Tech-Savvy: You're interested in the wireless industry and comfortable using technology and social media.
- Goal-Driven: You're motivated to learn, grow, and achieve targets in a performance-driven environment.
- Flexible: You have a good work ethic and can adapt in a fast-paced, ever-changing industry.
- Team-Player: You collaborate, share knowledge, support your peers, and enjoy friendly competition.
- Dependable & Experienced: You're available for full-time work, including evenings and weekends, with 1-2 years of proven success in customer-facing roles.
Your Playground
What You Will Do
- Deliver Solutions: Provide personalized support that helps customers find the right wireless and residential products and services. You have a passion for finding the right solutions for customers.
- Be the Expert: Complete training and stay up-to-date on products, networks, promotions, and industry trends so customers can count on you for the latest knowledge.
- Create Experience: Turn every interaction into an exceptional experience that earns customer loyalty, repeat business, and referrals.
- Drive Results: Achieve and exceed sales targets while staying adaptable to business needs and contributing to the success of your store and district.
- Live Our Values: Demonstrate trust, respect, ownership, passion, humility, and integrity in everything you do.
GLENTEL is an equal-opportunity employer and we are committed to creating a diverse and inclusive environment. We encourage our employees to participate in our employee resource groups: LGBTQ2S+, Women, and Black, Indigenous, People of Colour (BIPOC). At WIRELESSWAVE, we celebrate differences, and we invite you to be a part of our team.
GLENTEL Inc. (dba WIRELESSWAVE, Tbooth wireless, WIRELESS etc., WAVE SANS FIL, la cabine T sans-fil and SANS-FIL etc.) encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.
#MDT6
Pay: $45,000.00-$70,000.00 per year
Benefits:
Application question(s):
- This is a full-time position which requires open availability during the week and weekends. Do you have any schedule restrictions? If you have restrictions, please provide details.
- Do you expect your availability to change within the next 6 months? If yes, please provide new availability details.
- This role requires you to stand for 8 to 9 hours during the shift, with a 30-minute break in between. Are you able to perform this job in these conditions?
- We want all team members to succeed. Do you require any accommodations to perform the essential duties of this role?
- Once all the interviews are completed, we require selected candidates to go through a criminal background check. Are you comfortable with this?
- When can you start in this role?
- Have you ever interviewed with or been employed by Glentel Inc. or any of our subsidiaries: Glentel, WIRELESSWAVE, tbooth wireless, WIRELESS etc., or The Mobile Shop? Glentel previously managed Target Mobile and Samsung Experience Stores. If yes, please provide details on the brand(s), tenure, and your district manager.
- Which languages are you fluent in (both spoken and written)?
- What do you know about the WIRELESS Kiosk @Costco, and why does this opportunity interest you?
- What mobile device do you currently use or prefer, and why? Which features would you highlight when recommending it to a customer?
- Can you tell us about the other types of roles you've been exploring or applying to?
Work Location: In person
