columbus senior associate (administrative & customer support) Jobs – 1 Openings This Week

Patient Admin Associate - Cipriano Centre - Regular Full-Time 2026-17456
Sunnybrook Health Sciences Centre —Toronto, ON
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
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Patient Admin Associate - Cipriano Centre - Regular Full-Time 2026-17456

Sunnybrook Health Sciences Centre
Toronto, ON

Quick apply

Job details

Full-time

Skills

Microsoft Outlook
Customer service
Filing
Microsoft Office
Administrative experience
Organizational skills
Business
Communication skills
Time management

Full job description

Sunnybrook Health Sciences Centre has an exciting opportunity for a PAA in Outpatient Care as a member of the team in the Peter Cipriano Centre for Seniors Health. This position is patient facing and provides administrative supports to clinical team across the Cipriano Centre.

Summary of Duties

Provide PAA support across the Cipriano Centre
Coordination of all administrative and clerical activities within the department
Respond to incoming phone calls and monitor department email box, direct inquiries to appropriate personnel/area, greeting patients on arrival
Support patient care- registration and updating of patient information, scheduling appointments, reminder phone calls, chart preparation, processing orders and ordering tests, arranging follow ups, filing/scanning documents, documenting patient communication in EMR, processing community pharmacy refill requests, post visit exam room restock, and work with task manager system
Manage no shows and cancellation list
Supporting patients/caregivers to complete surveys and/or documents
Supporting Interprofessional team with staff schedule and government forms for patient
Tracking stats across the services
Ordering supplies and restocking unit
Assisting with projects, arranging meetings, and taking meeting minutes
Payroll duties as required
Be a role model for exemplary senior friendly care and promote senior friendly care principles
Other administrative duties as required

Qualifications/Skills

Completion of Medical Office Administration program or the equivalent combination of education and experience
Two years of Administrative/Business experience required, in a health care setting preferred
Experience with VHS, QuadraMed, Sunnycare, BMS, Outlook, MS Office, Dimensions and Zoom
Strong attention to detail, excellent verbal and written communication skills
Outstanding interpersonal and customer service skills
Proven ability to respond effectively in a stressful situations
Excellent problem solving skills, ability to deal with conflict and communicate appropriately with patients, families and staff
Effective time management skills and ability to multitask is essential
Demonstrated Patient-Focused Care/Customer Service behavior
Advanced organizational skills and ability to prioritize in a fast- paced environment
Excellent interpersonal skills and demonstrated understanding and ability to work in an inter-professional team
Keyboarding at 40 net w.p.m minute
Demonstrated satisfactory attendance and punctuality required
Enjoys working with the senior patient population

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Patient Admin Associate - Cipriano Centre - Regular Full-Time 2026-17456

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