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When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
COMMUNITY NAME: Community Support Office JOB OVERVIEW:
At Sunrise, we pride ourselves as pioneers of the senior living industry in setting standards of excellence and we strive to provide care and services to seniors better than anyone. As the Sunrise human resource professional, you are expected to create an alignment with our mission and values supporting the overall human resource strategy for the region and partnering with Operations and Corporate staff to ensure human resource programs and initiatives align with and drive desired business results. The Senior Regional Human Resources Manager (SrRHRM) overall focus is centered on supporting the following major themes: developing and strengthening the Sunrise culture, developing skills and leadership talents of the area teams, promoting brand integrity and consistent execution, creating leadership pipeline, and driving sustained profitability for Sunrise and Capital Partners. These responsibilities will be achieved by driving the highest level of support on key human resource (HR) operational areas: Leadership and Talent Development, Recruitment, Team Member Relations, and Compliance and Legal actions. Includes participating in the delivery of training, development of programs, and managing the participation to support business priorities. In addition, providing coaching, development, and mentoring to regional and community level management teams and working with the VP of Human Resources Operations and Community Support Office (CSO) Partners to manage talent assessment and development of leaders within the region, including Executive Directors and Regional Teams.
RESPONSIBILITIES & QUALIFICATIONS:
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
Leadership and Talent Development
Facilitate key organizational initiatives as a member of an operational-function team in support of Sunrise performance and leadership programs such as:
Partner with Regional Leadership in analyzing the impact of the HR Metrics as they support business performance results and provide consultative correction for future positive business outcomes.
Facilitate discussions and suggests calculated risks for increasing the effectiveness of change to support business objectives.
Challenge organizational norms and accepted thinking to improve effectiveness.
Translate strategy into specific actionable activities that demonstrate favorable impact and achieve desired results.
Develop and use systematic tools to organize and track information.
Develop and support regional HR training strategy.
Facilitate team development events for regional level team members and community management teams as needed.
Facilitate a wide range of training programs within the region including human resource management and leadership, leadership and organizational development programs and workshops, Federal and State/Province required trainings and compliance trainings.
Partner in the overall leadership development process and talent assessment discussions, strategies and actions in support of talent development of Regional Leaders and Executive Directors.
Partner in region specific people strategy to include but not limited to Executive Director in Training (EDIT) programs and participation, Sunrise Mentors, and recruitment initiatives.
Promote and champion consistent utilization of an effective on-boarding process for all new Executive Directors and Regional team members within the region.
Recruitment
Partners with the Divisional Talent Acquisition Manager for all Executive Directors and Regional team members being considered for positions within the region.
Support the recruitment strategies through training leaders on Targeted Selection Interview philosophy and other effective recruitment tools and resources, including new community developments and acquisitions, job fairs, and other recruitment events.
Provide leadership, direction, and support for traditional and innovative recruitment efforts throughout the region.
Team Member Relations
Partner with Regional Leadership in focus group sessions in support of team member engagement and driving behaviors that support business goals.
Promote and conduct thorough investigations pertaining to team member relations matters, allegations and charges.
Facilitate follow up impact plans and actions by identifying behavioral trends through Ethics Point system and Team Member Experience survey.
Provide HR assessments and expertise to the Regional Leaders and Executive Directors on team member related issues ranging from selection and hiring to discipline and terminations.
Champion open communications within the region.
Treat all people fairly with dignity and respect and role model the Sunrise Team Member Credo.
Compliance & Legal
Communicate effectively and oversee Federal, State/Province, and local laws and Company policies to ensure compliance and support as it pertains to the communities and Area and Regional leaders.
Lead HR policies, practices, and systems for application and implementation, fairly and consistently in all communities.
Partner in support of timely Equal Employment Opportunity Commission (EEOC) and similar legal notices responses, resolution and closures.
Act as a liaison between community, and labor attorneys for region and community employment legal matters.
Facilitate human resource and related trainings effectively.
Research, plan, organize, and conduct workshops for Business Office Coordinators (BOCs), supervisory, and front line team.
Provide transfer of knowledge of labor laws, best practices, and follow up for compliance regulations when needed.
Assist in coordinating regional trainings.
Partner with Regional Leaders and Risk Management Leaders in preventing and resolving workers compensation concerns.
Demonstrates business ethics and personal integrity; being a role model and an extension of our Sunrise Principles, Sunrise Team Member Credo, Shared Values, and ‘Keeper of the Sunrise Culture’.
Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
Perform other duties as assigned.
Core Competencies
Exceptional interpersonal and time management skills
Effective written, verbal communication skills
Ability to handle multiple priorities effectively
Demonstrate good judgment, problem solving and decision-making skills
Experience and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
College Degree
Seven (7) to ten (10) years’ experience in Human Resources in a generalist capacity
Management and / or Operations experience
Able to travel (up to 25%) within a geographic area or on assignments with Sunrise
Able to work flexible hours and be available to respond during off-duty hours to regional/community problems and emergencies
ABOUT SUNRISE:
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.
We also offer benefits and other compensation that include:
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Medical, Dental, Vision, Life, and Disability Plans
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Retirement Savings Plans
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Employee Assistant Program / Discount Program
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Paid time off (PTO), sick time, and holiday pay
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myFlexPay offered to get paid within hours of a shift
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Tuition Reimbursement
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In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
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Some benefits have eligibility requirements
COMPENSATION DISCLAIMER:
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT:
Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact
[email protected]