About Us:
Global, inclusive and innovative - welcome to AMS, where talent connects across cultures and backgrounds to shape the future of work.
We work with leading organizations to design and deliver talent strategies that bring together people, process, data and technology, helping millions of people find meaningful work every year. Our diverse, connected community collaborates to create results for clients and opportunities for our people to learn, grow and make an impact.
At AMS, we look for people who bring more than experience, and we welcome different perspectives and ways of thinking.
https://www.weareams.com/
We are currently hiring a Senior Recruiter to support our client in the Pharma industry.
The Role:
We recognize that great talent isn't defined by titles but by skills and mindset.
The Senior Recruiter will support client hiring managers with filling their vacancies to target start dates, ensuring all quality thresholds and SLA/KPIs are met. They will deliver excellent recruitment services to the client in line with agreed service levels, acting as the custodian of candidate quality and the hiring manager experience, working in conjunction with colleagues in teams such as Sourcing and Administration. Senior Recruiters will be aligned to high-touch client business units or stakeholder groups that require additional attention. This may involve more rounds of interviews, more data/insight-led consultation, more complex offer negotiation, intricate reward structures, or interfacing with more senior hiring managers. They will follow a high-touch workflow, investing more time at each stage of the recruitment process than a Recruiter.
This is a hybrid role working 3-4 days onsite at the client's office in Toronto.
What you'll be doing:
Client Stakeholder Relationships
- Create and maintain trusted partner relationships with Senior hiring managers/stakeholders.
- Independently execute the end-to-end delivery of recruitment services to them, providing counsel, advising through insight and SME knowledge on the recruitment process, and ensuring that timelines are correctly identified and met.
- Lead discussions on attraction strategies, working with Sourcing and hiring managers to correctly identify the approach based on market and hiring demands.
- Make recommendations for best fit and skills profile, coaching hiring managers on what may or may not be achievable.
Internal Stakeholder Relationships
- Monitor funnel metrics in partnership with Sourcing to ensure bottlenecks are identified and addressed ahead of time.
- Collaborate effectively with relevant teams, such as Sourcing and Administration teams to ensure a smooth client and candidate experience.
- Coach and mentor Recruiters, Sourcers, and Administrators on best practice approaches and client culture, supporting them in achieving success in their roles.
Recruitment Delivery
- Take full ownership to ensure the recruitment service is delivered in line with contractual obligations and client service level agreements.
- Lead vacancy consultation discussions in partnership with the Sourcer to agree on the recruitment plans with hiring managers - this includes role requirements, sourcing strategy, DEI requirements, pay range, agreed timeframes, responsibilities of all involved, and the selection process.
- Collaborate with the Sourcing team on the iterative process of narrowing down high-quality candidates and jointly review the shortlist with the hiring manager.
- Deliver excellent candidate experience in conjunction with the Sourcer; managing candidate satisfaction with the recruitment experience, from initial interview to start date.
- Support the hiring manager with hiring decisions and guide them in determining an appropriate offer; lead the (often complex) offer process and negotiations to close the candidate.
- Anticipate potential stakeholder issues within own area of expertise, taking action to address, and using judgment to escalate appropriately.
- Proactively manage future demand by facilitating demand planning meetings to discuss forecasts with the client resourcing lead team.
- Support the development of an Assessment Centre plan, where needed.
- Build proactive pipelining strategies and share insights with hiring managers to support strategic decision-making and execution outside of live demand. Report regularly on the progress of Talent Pool.
- Share and implement knowledge gained from other teams to enhance own recruitment delivery.
- Actively participate in, or coordinate projects outside the direct remit of responsibility.
- Outline recommended continuous improvement actions and upselling opportunities to Manager - Client Services, including quantifying impact.
Technology and Compliance
- Ensure that all changes to a candidate's status and requisition updates are tracked in real time in all relevant systems (client and AMS).
- Support account contractual management by identifying and flagging scope creep.
- Ensure compliance with legislation affecting the area of work (e.g., age discrimination, employment risks for contractors, OFCCP, data management techniques or similar local legislative requirements).
You'll need to demonstrate:
- Demonstrate proven end to end sourcing and recruitment experience within MedTech or Pharma environments
- Demonstrate experience applying strong Pharma industry-specific hiring insight
- Deliver white-glove service, ensuring a high-touch, premium experience for clients and candidates
- Apply a metrics-driven mindset, using data to measure performance and optimize recruitment strategies
- Build strong client partnerships, acting as a trusted advisor and strategic talent partner
- Operate independently with accountability, managing priorities and delivering results with minimal supervision
Behavioral Skills
- Critical Thinking - proficiency level 2
- Drives Continuous Improvement - proficiency level 2
- Issue Resolution - proficiency level 2
- Mentors/Coaches others - proficiency level 2
- Accepts and Adapts to Change - proficiency level 3
- Acts Proactively and At Pace - proficiency level 3
- Considers Financial Impact - proficiency level 3
- Effective Communication - proficiency level 3
- Follows Processes and Guidelines - proficiency level 3
- Growth Mindset - proficiency level 3
- Managing Expectations - proficiency level 3
- Partnering with Colleagues - proficiency level 3
- Prioritisation and Capacity Management - proficiency level 3
- Quality and Accuracy - proficiency level 3
- Stakeholder Partnering - proficiency level 3
- Takes and Models Responsibility - proficiency level 3
Technical Skills
- MS Office - proficiency level 2
- Recruitment Process Outsourcing Expertise - proficiency level 3
- Recruitment Technology Literacy - End User - proficiency level 3
Why AMS?
At AMS, we come from every walk of life - and that's what makes us unique. Our culture is open, inclusive and built on trust. We empower our people with the flexibility and autonomy to work in ways that bring out their best. We offer career opportunities in every direction you want to explore.
We offer
- Growth and development focused on your strengths
- A team that values being Passionate, Bold, and Authentic
- Supportive communities such as our Employee Resource Groups (ERGs)
- Volunteer day - you get one additional paid day off each year to volunteer for a cause that matters to you
- We are committed to pay transparency and fairness. For this role, the initial expected remuneration is 76,000 CAD to 100,000 CAD, plus applicable benefits.
This range is specific to the advertised locations and may not be applicable to other locations.
Supplemental Medical/Dental/Vision, Life, Disability, RRSP/DPSP, Paid Holidays/Vacation/Sick Time, Paid Parental Leave, Performance Bonus
Our statement
We're committed to creating an environment where everyone feels a sense of belonging. We welcome applicants from all backgrounds and encourage people with diverse skills, perspectives, and experiences to apply. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.
If you require any accommodations or have any accessibility needs, please reach out or make a member of our Talent Acquisition team aware at any time.
If you're ready to bring your skills and curiosity, click Apply and let's explore what we can achieve together!
