Why Oak?
OAK + FORT is a fashion and lifestyle brand that provides attainable luxuries consisting of modern essentials in full collections of womenswear, menswear, accessories, jewelry, beauty, and homeware. We are a female-founded and led business that is brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout our collections. From our first studio that opened in 2010 in Vancouver, BC, we now have 40+ locations across North America with a global e-commerce presence.
At the heart and core of it all, it’s our people that matter most. We offer a work ethos that is driven by endless passion, intellectual curiosity, and perennial creativity. Here you get the opportunity to influence our global strategy and growth, while working alongside incredibly talented people.
What You’ll Do:
As the Sales Associate, you will support with client service, sales and operations functions of your store. Your primary focus will be selling and overall customer experience. You will support hitting daily targets by achieving personal sales goals through customer service that aligns with company concepts and culture to drive maximum profitability and compliance with company goals and priorities.
What You’re Responsible For:
Sales Generation
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Provide exceptional client experience by executing OAK+FORT Sales Culture
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Build and manage client relationships through client database recording
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Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
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Drive sales through OAK+FORT eCommerce purchases and social media platforms
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Maximize sales during special events and customer services
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Process cash desk operations with engagement, efficiency, and accuracy
Store Functionality
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Participate in stock room set-up and organization
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Ensure the right quantity of stock is in the right place at the right time
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Maintain proper presentation of merchandise in accordance with corporate directives
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Efficiently and accurately support with shipping and receiving of merchandise
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Perform inventory counts upon corporate office direction
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Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
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Adhere to loss prevention policies to prevent external and internal theft
What We’re Looking For:
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Experience in customer service, sales and clienteling
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Trendsetting, creative and fashion forward
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Ability to influence and drive results
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Adaptable and resourceful
Why You’ll Love It Here:
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Bonus + commission program
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Extremely generous employee discount starting from day one
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Health and dental benefits (for eligible full-time positions only)
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Paid vacation time off (for eligible full-time positions only)
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An opportunity be a part of our growth journey
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Access to training and development programs
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Work amongst an exceptionally talented team
Our Values:
ABOVE + BEYOND
We strive for something greater than ourselves.
SELF STARTER
Entrepreneurship is the mindset that leads to endless curiosity and continuous improvement.
UNIQUELY YOU
We practice acceptance through open-mindedness and personal responsibility.
CHANGE DRIVER
We embrace change and never fear what’s next.
PEOPLE POWERED
At the core of our brand we are powered by each other.
Our Hiring Process:
We strive to provide an outstanding experience to every individual who shows interest in our organization. Our goal is to ensure that you receive clear communication, regular updates and have a dedicated recruiter to support your hiring journey with us. We believe that every candidate journey should be unique, and that honesty, integrity and transparency are carried throughout.
Once you’ve submitted your application, here is what you can expect:
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A response confirming that we have received your application.
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Your application will be reviewed by our recruitment team.
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We will respond to every application to ensure you know where you stand.
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Only candidates that are selected for an interview will be contacted directly by a recruiter or hiring manager.
- Your first connection is a 30-minute phone interview.
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You can expect potentially two additional interviews with the hiring team.
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We will request references + a background check before moving to a final offer.
OAK + FORT is an Equal Employment Opportunity employer. We are committed to providing a respectful, diverse, and unique approach to hiring individuals in the communities in which we operate – allowing each person to be their authentic selves. Our hiring commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
Requests for accommodation due to any disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture team. Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location.
