JOB INFORMATION
Requisition ID: 13302
Number of Vacancies: 1
Department: Legal (20000045) - Investigative Services (30000055)
Salary Information: $100,110.40 - $125,153.60
Pay Scale Group: 8SA
Employment Type: Regular Full Time
New or Existing Vacancy: Existing
Weekly Hours: 40 Off Days: Saturday/Sunday Shift: Various
Posted On: June 25, 2026
Last Day to Apply: July 4, 2026
Reports to: Manager, Investigative Services
The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:
Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.
Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.
The full Plan can be viewed on ttc.ca.
Our Investigative Services Department is seeking an experienced Investigator to join their team!
The Investigator plays a critical role in safeguarding the integrity, safety, and security of TTC customers, employees, facilities, vehicles, and assets. This position conducts a wide range of investigative activities, including counterfeit fare media and revenue protection investigations, internal criminal and special investigations, surveillance operations, graffiti and commuter‑parking enforcement, and follow‑up on criminal matters. The role is responsible for gathering and analyzing information, conducting surveillance, collecting evidence, preparing case files, and providing testimony in court or arbitration proceedings.
The Investigator collaborates with internal and external partners on matters of mutual concern, supports organizational initiatives by sharing expertise and resources, and exercises the authority of a Provincial Offences Officer to enforce applicable regulations. The position also maintains accurate records, reports, and documentation in accordance with TTC standards and policies.
A key component of the role is promoting a respectful, inclusive, and harassment‑free work environment. The Investigator supports TTC’s commitments under the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act (AODA), and related TTC policies by contributing to the development and delivery of equitable and accessible services for employees and customers.
- Understand and apply administrative policies, processes, and procedures
- Identify and minimize risk of Health and Safety issues
- Apply analytical skills
- Communicate in a variety of mediums
- Understand and apply relevant laws and regulations
- Demonstrate specialized expertise and knowledge in the assigned field
- Your educational background including completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent is integral and will contribute to the success in this role.
- Experience conducting criminal, internal, or special investigations.
- Skilled in surveillance techniques and evidence collection.
- Background in regulatory or law enforcement related enforcement.
- Experience preparing case files and providing testimony in legal or arbitration settings.
- Knowledge of fraud detection, counterfeit identification, or revenue protection.
- Ability to collaborate with internal and external partners.
- Strong information analysis and documentation skills.
- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
- A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
- One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
- A comprehensive package that covers health, dental, vision and more.
- Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.
Commitment to EDI
The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570 or
[email protected] . Any information received related to an accommodation will be addressed confidentially.
General Prohibition in Hiring Process
The TTC is also committed to a fair hiring process based on job related qualifications, merit, and abilities. You are expected to write your own materials and provide your own qualifications and experiences during the hiring process. The TTC will not tolerate the use of artificial intelligence or external resources in any of your submissions or responses, or the disclosure of interview questions to others. By submitting your application, you acknowledge and agree to the following:
- The use of any artificial intelligence (AI) tool including, but not limited to, ChatGPT and Microsoft Copilot, to generate or produce any information or materials to be submitted or any response to any assessment question or any interview question, is prohibited.
- All information and materials you submit, including resume, cover letter, and assessment responses, are your own original work without the use of any AI tool
- During any interview, your response to any interview question is your own without the use or assistance of any AI tool or any person.
- You will not disseminate or disclose to any person any interview question.
Should you breach the prohibition of AI tool use, or information dissemination or disclosure, you will be in violation of TTC’s hiring process and TTC may withdraw your application and may prohibit you from participation in the TTC hiring process.
Relatives of TTC Employees
The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
