Columbus Tech infrastructure administrator (network) Jobs – 3 Openings This Week

Microsoft 365 Specialist - L3
Venture Computers of Canada Inc. —Markham, ON
- Full-time
- Hybrid work
- Azure
- Sales
- Windows
Quick apply
IT Administrator
OTT Financial Group —Toronto, ON
- $65,000–$80,000 a year
- Full-time
- Azure
- Microsoft Outlook
- DevOps
Quick apply

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Senior Network Administrator
Moneris Solutions —Toronto, ON
Bachelor's degree in Information Technology, Computer Science, or a related discipline, or equivalent practical experience.
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Senior Tech Infrastructure Administrator (Network)
The Salvation Army —Toronto, ON
Contribute to network design and continuous improvement initiatives focused on scalability and performance. Troubleshoot and resolve network issues, serving as…
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Microsoft 365 Specialist - L3

Venture Computers of Canada Inc.
Markham, ON

Quick apply

Job details

Full-time

Skills

Microsoft Windows Server
Azure
NFS
Sales
Microsoft SQL Server
Windows
SharePoint
SAN
VMWare
Linux
Communication skills
PowerShell
Intune
Juniper
Identity & access management
VPN

Full job description

Venture is looking for a motivated and experienced Microsoft 365 Specialist to join our managed services team. You will interact with clients to help design, manage and troubleshoot their IT systems and serve as an escalation point for L1 and L2 technicians. You will have a wide range of experience with different systems, a passion for learning new technologies, and a keen attention to detail. You should enjoy solving complex technical problems and helping clients get the most out of their IT.

Roles & Responsibilities

Perform remote and on-site tech support of hardware, software and network issues for various clients
Design and implement network and server solutions to fulfill clients' business requirements
Proactively monitor ticketing system to ensure timely resolution of client tech support issues
Keep customers informed of incident progress, notify them of upcoming changes or outages
Follow change management procedure for all changes to client environments while striving to maintain industry Best Practices within all client sites
Discuss solutions/incidents/requests with a diverse group of technical personnel, managers, and executives
Access industry resources including product documentation, knowledge base articles, FAQs, and online resources to aid in incident resolutions
Assist technical support team members with any issues needing help or escalation
Strive to understand and improve IT infrastructure and help build standards to improve client reliability and maintainability
Work with assigned project leads and project managers, working assigned tasks and within defined project scope and milestones to ensure the successful deployment of projects for our clients
Assist the project management team with creating IT proposals and plans
Professionally document all work performed and submit accurate timesheets
Leverage front-line client experience to identify sales opportunities
Work with sales to create proposals for clients for new equipment or services
Perform additional duties as directed by management in relation to your area of expertise

Technical Skills

Experience managing, configuring and deploying the following:

Microsoft Windows Server 2016+
Microsoft SQL Server 2016+
Microsoft Hyper-V 2008+
Microsoft 365 Identity and Access Management, Exchange Online, SharePoint, and Intune
Microsoft Azure
VMware vSphere 7.0+
Cisco, Palo Alto, and Juniper switches, routers, and firewalls
Network monitoring systems (SNMP, syslog, NetFlow)
Backup software including Veeam and Datto
RAID including various RAID controllers and general RAID knowledge
SAN and NAS devices including iSCSI and NFS configuration
VoIP including: FreePBX, Asterisk, Cisco UC, Microsoft Teams, etc.

Preferred Skills

Our ideal candidate may have experience with:

Microsoft 365 Purview, Dynamics, Power Automate, and Fabric

Routing, VLAN, and VPN technologies

Automation and scripting, preferably in PowerShell

Linux server administration

Qualifications

2+ years minimum experience working at a managed IT services provider (MSP) in a System Administrator capacity

Obtained industry certifications such as Cisco, Microsoft, VMware, Palo Alto, Veeam

Be proactive in nature, identifying problems in advance and looking for continuous service improvement opportunities

Ability to multi-task with multiple clients under tight deadlines

Ability to conduct research into a wide range of computing issues is required

Ability to effectively prioritize and execute tasks in a high-pressure environment

Possess and demonstrate excellent verbal and written communication skills

Possess and demonstrate excellent interpersonal skills is a must as this is a customer-facing role

Proven technical, analytical and problem-solving skills

Highly self-motivated and directed with a passion for technology and IT

Valid Ontario driver’s license – some client on-site visits may be required

Quick apply

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Microsoft 365 Specialist - L3

IT Administrator

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