Now hiring: Assistant Manager
Full-time | Work from location | Good Market Thrift Store | Toronto
We’re looking for a super friendly and responsible Assistant Manager to join our team. If you’re a people person with a passion for fashion and sustainability, and have the experience and maturity to lead by example and drive sales, we want to hear from you!
good market is a boutique thrift store in Leslieville. There’s enough clothes on earth for the next six generations so we are passionate about using what’s already out there and encouraging our customers to do the same. We sell clothing, shoes and accessories for all genders - a mix of modern, vintage and designer - along with home goods. Our team is small but mighty - there are 4 of us in total. We love engaging with our customers and have a loyal local following.
About You:
- At least 5 years of experience in clothing retail (no other retail experience will be considered)
- Minimum 2 years of experience as a manager or assistant manager
- References from two previous employers is mandatory.
- A mature, responsible team player who understands the importance of punctuality, mutual respect, and collaboration in a small team environment
- Flexible and able to work weekends, as well as occasionally cover shifts for other staff members
- Proven ability to connect with customers, drive sales, and upsell effectively, with a track record of meeting sales targets and achieving high average order values (AOV) and conversion rates.
- Extremely self-motivated, thriving in both fast-paced weekend environments and quieter weekday shifts
- Skilled at initiating and maintaining engaging conversations with customers, and creating a lively, energetic atmosphere in the store.
- Master of multitasking, with a sharp eye for detail - able to manage a conversation while staying aware of everything happening in the store, from what customers are holding to who’s walking in, without losing focus.
- You are a team player who can jump in wherever needed
Responsibilities:
- Opening and closing the store, ensuring all doors are locked and the store is secured
- Establishing rapport with customers to understand their needs and provide tailored service
- Maintaining store cleanliness, hygiene, and visual merchandising to keep the space fresh and inviting
- Securing merchandise with effective security measures
- Inventory control including markdowns, statistics and data, along with off-season storage management
- Visual merchandising, ensuring the store display(s) keeps up with fast-rotating inventory
What We Offer:
- First dibs on new merchandise
- Access to our customer loyalty program to accrue points on your purchases at the highest reward level
- Break room snacks for mid-day munchies
We’re a growing but young business (going into our fourth year), and we need someone who can hit the ground running and who is excited to help us continue to grow and thrive. Working for a small business is more demanding than any other job, and your role has a huge impact on our success. You should be someone who thrives in a pressure-based sales role and gets really excited about stepping up to new challenges and being a bit of a jack of all trades. If you're looking for a career where you can make an impact in a company that's doing things differently, good market might just be the place for you.
More about good market:
We are a member of 1% for the planet, which donates 1% of annual revenues to non-profits and charities working towards a common goal of reducing the harmful environmental effects of the fashion industry. We are committed to being a voice for change in an industry driven by overproduct and overconsumption.
Why we are different:
Thrift stores operate like a yard sale - anything and everything goes out onto the floor with a price tag. And vintage stores sometimes stock mostly rare or collector pieces that come at a higher price point for a very nice audience. We are somewhere in the middle, carving a new path in the fastest growing industry in the world. We are a highly curated boutique, ensuring everything in our store passes through 12-step Reach-For™ checklist so it’s wearable and worth it - something you’ll reach for in your closet over and over again. We prioritize sourcing natural textiles like linen, silk, wool and cotton, so that our customers’ closets are full of items that won’t harm their bodies or the environment. Our team is deeply committed to showcasing how simple and easy it is to integrate thrifted items into your everyday wardrobe and to prove that anything we want already exists. We sell both in-store and online and have 16 straight months of only 5-star reviews to prove that we’re the best thrift store in Toronto!
"good market is where style and sustainability go hand-in-hand." - BlogTO
“Leave it to Toronto to have a curated thrift store that could easily pass as a high-fashion boutique.” CurioCITY
Pay: $26.00-$28.00 per hour
Experience:
- Retail management: 5 years (required)
Work Location: In person
