The Program
At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.
As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.
Our Youth Residential programs provide culturally based programming, support and safe, home-based accommodations for youth in the care of Ministry of Children and Family Development (MCFD) as well as an Indigenous funded agency (Usma) providing long term therapeutic care for up to 3 children or youth. These programs support children or youth who have experienced a trauma, are addressing adverse childhood experiences and/or overcoming other adversities.
In Your Role You Will
- Participate in assessing, setting goals for and evaluating progress of persons served.
- Teach persons served to relate in a socially appropriate manner through the use of daily routines and activities.
- Monitor persons served and ensure their safety and well-being; utilizes practices that promote health, welfare, safety and security of persons served.
- Provide behaviour management counseling on a one-to-one and/or group basis by performing duties such as providing feedback on client behaviour, teaching coping techniques and adaptive behaviour, and providing guidance and support.
- Provide emotional support and crisis intervention to persons served which may include nonviolent physical interventions.
- Ensure communication and liaison between program, school, family and the community.
- Ensure physical needs of persons served are met by performing duties such as assisting with basic personal hygiene and activities of daily living.
- Administer medications to persons served according to established guidelines, procedures and instructions.
- Maintain reports such as statistics, logbooks and daily activities relating to persons served.
- Carry out household duties such as meal preparation and household cleaning.
- Accompany persons served to appointments and community outings.
- Participate in the OHS Committee as required.
- Operate motor vehicles safely and legally while transporting persons served or on Taproot business.
- Advocate effectively for persons served.
- Perform miscellaneous job-related duties as required.
The Position
We are currently hiring for the following roles, in a casual / on-call capacity, with the opportunity to apply for part-time and full-time positions, as they become available:
- Residential Child & Youth Workers with Overnight Scheduling - $27.54-$31.61
- Shift times: 2300-07000 or 2400-0800
Once hired, Casual/On Call employees are contacted to work a variety of shifts (based on availability) to cover staff illness, LOA, vacation etc. located in Port Alberni, BC.
Mandatory Pre-Employment Screenings and Checks
***Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.
As An Ideal Candidate You Possess
- Child and Youth Care Degree or Diploma OR a Diploma or Degree in one of the humanities, social work or related field. Other combinations of education and experience may be considered.
- Minimum of two years recent related experience in child and youth care, emergency shelter or a combination of relevant education and experience.
- Previous experience with trauma informed practice
- Valid Class 5 BC Driver’s License and clean driver’s abstract with a reliable, safe vehicle that has appropriate insurance
Other requirements:
- Valid CPR/First Aid, WHMIS, and Food Hygiene and Sanitation certificates (or ability to obtain within probation period)
- Non-Violent Physical Crisis Intervention Certificate (NVCI) and/or MANDT and Conflict Resolution Certificate (or ability to obtain within probation period)
- Prior experience with implementing Behavioural Interventions
- Prior experience in Trauma Informed Practices
**Successful applicants will be required to participate in MCFD screening prior to confirmed employment with Taproot Community Support Services.**
Applicants will be required to provide three (3) professional references that Taproot Community Support Services will be able to contact in a timely manner at time of interview.
What Taproot Community Support Services Does
At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.
Our Employees Enjoy
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Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
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Work/life balance
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Learning and career development opportunities
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Competitive wages and salaries
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Paid vacation and benefits for eligible employees
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Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
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Matching RRSP plan for eligible employees within Alberta
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Professional development opportunities and job-related training
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Employee and Family Assistance Program
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Long Service Milestone rewards
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Employee referral bonus program
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A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good
Website reference
For more information on Taproot Community Support Services visit our website: taproot.ca
Closing Statement
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.
Equal-Opportunity Employer
Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.
We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.
No telephone calls please. Only those candidates selected for an interview will be notified.
