Company Overview
ShipNorthAmerica Network is a transportation and logistics company focused on keeping freight moving efficiently across North America and around the world. Built on strong relationships, responsive service, and reliable communication, we work closely with customers to deliver flexible shipping solutions that support their day-to-day operations and long-term growth.
Our services include LTL and full-truckload shipping, freight management and transportation coordination, bulk transportation, flatbed and specialized freight, intermodal and rail solutions, ocean and air freight coordination, warehousing support, and first- and final-mile delivery. With both asset-based transportation and network transportation solutions, we provide customized logistics support for a wide range of industries and shipping requirements.
At ShipNorthAmerica, we believe successful logistics starts with people. Through dedicated support, collaborative problem-solving, and a commitment to doing things the right way, we help customers navigate complex supply chains while building lasting partnerships across Canada and global markets.
Contract Position Overview
Looking to gain hands-on experience in the fast-moving logistics industry?
We’re seeking a highly organized, detail-driven Operations Assistant who thrives in a high-volume, multitasking environment and can pivot quickly as priorities shift. This is a great opportunity to build valuable industry experience while working in a fast-paced, high-energy setting where you’ll be managing multiple priorities at once and no two days are the same.
What You’ll Do
- Support high-volume daily brokerage operations including load entry and shipment coordination
- Track a large number of active shipments simultaneously and provide real-time updates to internal teams and clients
- Schedule pickups and deliveries with carriers, customers, and warehouses
- Communicate frequently with carriers and customers to resolve issues and ensure on-time delivery
- Manage competing priorities, pivot quickly, and adapt to changing demands throughout the day
- Handle detailed data entry, ensuring accuracy across load information, updates, and documentation
- Process proof of deliveries (PODs), assist with invoicing, and support billing activities
- Maintain accurate shipment records and documentation within the TMS system
What You Bring
- Proven ability to multitask in a high-volume, deadline-driven environment
- Strong organizational skills with the ability to prioritize, pivot quickly, and stay on top of shifting demands
- High level of accuracy in data entry and documentation, even under pressure
- Excellent communication skills with confidence speaking to both customers and carriers regularly.
- Ability to read, write, speak, and understand English at a level sufficient to safely perform the duties of a federally regulated commercial driver, including understanding safety instructions, company policies, dispatch communications, and required documentation.
- Ability to stay focused and efficient while handling tracking, data entry, PODs, invoicing, and communications simultaneously
- Proficiency in Microsoft Office or similar tools
- Experience with TMS software (e.g., TMW) is an asset
- Previous logistics, transportation, or administrative experience is a strong plus
Why Join Us?
- Gain hands-on experience in a fast-paced freight brokerage environment
- Work alongside an experienced and supportive team
- Be part of a dynamic role where your ability to multitask and adapt makes a direct impact
- Opportunity to build in-demand logistics and operations skills
- Possibility to join us long term.
- Benefits after 3 months.
- Compensation range: $50,000 - $55,000
- Compensation is determined based on skills, experience, internal equity, and market conditions.
- This range is provided in line with pay transparency best practices and applicable provincial requirements.
- Wages, vacation pay, and public holiday entitlements meet or exceed Ontario ESA minimum standards.
- We are committed to an inclusive and accessible recruitment process. Accommodations are available upon request throughout any stage of the hiring process, in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).
- We are an equal opportunity employer and are committed to creating an inclusive, respectful workplace. We encourage applications from all qualified individuals, including women, Indigenous peoples, persons with disabilities, members of visible minorities, and people of all gender identities, expressions, and sexual orientations.
If you’re someone who thrives under pressure, enjoys juggling multiple priorities, and can pivot on the fly in a high-energy environment, we’d love to hear from you—apply today!
Pay: $50,000.00-$55,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: Remote
