corner brook, nl guest service agent Jobs – 3 Openings This Week

Front Desk Agent
Glynmill Inn —Corner Brook, NL
- From $17.50 an hour
- 12 hour shift
- Hospitality
- Customer service
- Hotel
- Wellness program
Quick apply
10d

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Front Desk Agent

Glynmill Inn
Corner Brook, NL

Quick apply

Job details

Permanent | Full-time
10 days ago

Benefits

Wellness program
Discounted or free food
On-site parking

Skills

Hospitality
Customer service
High school diploma or GED
Math
Hospitality Management
Communication skills

Full job description

Founded in 1970, Steele Hotels is an independent hotel operator based out of Newfoundland and Labrador Canada. With origins in Gander, NL the company has grown to include 8 properties located in St. John's, NL, Corner Brook, NL, and Fredericton, NB.

Steele Hotels is looking for a Front Desk Agent to join our growing team at The Glynmill Inn in Corner Brook, NL. The ideal candidate would possess a positive "can-do" attitude, and a high level of professionalism, coupled with a strong work ethic and excellent interpersonal skills.

Main Duties & Responsibilities:

Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay

Respond to guest complaints, requests and emergencies

Reconcile all accounts in a timely manner and verify all end of day cash etc. from multiple departments and learning/working overnight audit shifts, when required

Ensure invoices are accurate and sent to the accounting department

Schedule guest wake-up calls and book reservations

Answer phone calls, verify reservations and guest requests

Respond to guest inquiries, concerns and issues, as needed

Demonstrate a professional and positive presentation to guests and colleagues, and be well groomed

Other duties, as assigned

Qualifications Skills & Attributes:

2+ years experience in customer service or hospitality

A high school diploma or equivalent, plus one year of experience or an equivalent combination of education and experience

Provide a clear Criminal Record Screening Certificate

Excellent written and verbal communication, and customer service skills

Ability to learn computer functions and other on-the-job skills

Strong eye for details and the ability to multitask

Strong math and problem-solving skills

Shift Time – A rotating 12 hour shift schedule from 8:00am – 8:00pm

Seasonal Position - 32 -40 hours weekly, June, July, August

If you are interested in working with a growing company and want to grow with us, we welcome you to apply to [email protected]. Please include “Front Desk Agent” in the email subject line, and use the following naming convention for the resume file: First Name Last Name – Resume.

We are an equal-opportunity employer and are committed to a work environment that supports, inspires, and respects all individuals, we welcome everyone to apply.

Job Types: Full-time, Permanent

Pay: From $17.50 per hour

Benefits:

Discounted or free food
On-site parking
Wellness program

Work Location: In person

Quick apply

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