The Opportunity - Personal Support Worker
The Personal Support Worker provides personal care services to individuals in the Hospice within the framework of Carefor policies, procedures, standards and quality & risk management. Collaborates with all members of the health care team to meeting the needs of individuals and attain an optimal level of independence and well-being.
About us:
Carefor is Eastern Ontario’s largest home care and community support services not-for-profit, with over 1,200 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. The founding chapter of the Victorian Order of Nurses, Carefor has been helping seniors and people living with disabilities in Eastern Ontario live with choice and dignity since 1897.
For our staff, we are proud to help them be the best they can be both now and into the future. Through comprehensive onboarding and continual training, you are continuously improving your professional practice with Carefor; and with the HOOPP pension plan, great benefits and a flexible schedule, we’re looking out for you and your family. At Carefor, we know our work matters, and we’re proud of the impact we have in people’s lives.
What You Will Do:
- Follow the individual's care plan and inform a supervisor if care needs have changed.
- Contributes to the development of the client’s Care Plan, which is created by the Personal Support Program Supervisor.
- Performs personal support tasks reflecting the needs of the individual/family. Tasks may include:
- light housekeeping duties
- meal set-up or planning and preparing nutritious meals including special diets
- laundering of clothes and linens
- monitoring and maintaining household safety
- providing personal care which could include bathing, mouth and skin care, dressing and grooming, assistance in walking and transfers, climbing or descending stairs, feeding, exercises and bedside care
- perform delegated tasks (e.g. applying prescription ointment) where required, under the direction of the supervisor or another Professional (RN, PT, OT)
- recognizing the social and emotional needs of clients and dealing with them effectively
- providing respite care
- accompanying clients on outings or to appointments as necessary
- shopping for clients as required
- planning and organizing each day's activities, setting priorities for personal support and other activities, to effectively utilize time, energy, supplies and equipment
- completing assignments in the assigned length of time
- Receives directions and assignments from the coordinator or supervisor by phone, voicemail, email or in person.
- Consults with the coordinator or supervisor regarding assignment changes, referral changes/differences and other pertinent information.
- Reports verbally to the supervisor about any changes in the individual's personal support needs requiring a change in the care plan.
- Completes daily call a-heads and reports any changes to schedule to the coordination team immediately.
- Observes the client's pattern of communication and relating and reports changes/concerns to the supervisor.
- Utilizes verbal and non-verbal communication skills effectively with the client.
- Consults with the supervisor when unable to resolve difficulties with a client or team member or when requiring clarification about an issue.
- Listens to voice mail messages and check emails regularly and responds promptly when required.
- Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures.
- Participates in health and safety training including WHIMS and apply this knowledge in the workplace.
- Participates in all Mandatory Education
- Wears and uses any/all protective equipment or clothing provided by Carefor and does not interfere with protective devices to change or negate their functions.
- Reports the absence of or defect in any equipment or protective device of which he/she is aware, and which may endanger him/herself, another worker or the client.
- Reports any violations of the Health and Safety Act or the regulations, or the existence of any hazard to their supervisor or coordinator.
- Ensures all workplace incidents are reported in a timely manner in accordance with legislation, and Carefor policies and procedures for workplace injuries and incidents.
Qualifications Include:
- Certificate in Personal Support Worker program
- Registration with the Personal Support Network of Ontario- recommended
- Current Standard First Aid Certificate
- Current CPR level C Certificate
- Housekeeping experience
- Meal Preparation experience
- Experience working with elderly
- Must be able to communicate well, both written and verbal
- Ability to take direction well
- Ability to work independently
- Ability to adjust to working in different social and economic environments
- Ability to use technology
What We Can Offer You:
- Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
- Employee and Family Assistance Program
- Professional Development Opportunities
- Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
- A collaborative, diverse and inclusive team culture
- Wellness program
- Company events
- Work-life balance
- Paid orientation and training
- Flexible Shifts
- All necessary Personal Protective Equipment (PPE)
Salary Range: $40,404.00-$53,040.00 (annual)
Target Hiring Range: $40,404.00-$46,293.00 (annual)
Carefor is committed to providing an inclusive, barrier-free recruitment and selection process. Please let us know in your application if you require accommodations at any stage of the recruitment process. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.
Pay: $20.72-$27.20 per hour
Benefits:
- Employee assistance program
Ability to commute/relocate:
- Cornwall, ON K6J 1J5: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Personal Support Worker Certification or equivalency (required)
Work Location: In person
