cornwall, on call center Jobs – 13 Openings This Week

Customer Service Representative - BIL
Xplore Inc —Cornwall, ON
- Bilingual
- Customer service
- English
- Dental care
Quick apply
6d
Inside Sales Representative-Digital Marketing-Ontario
Yellow Pages Digital & Media Solutions Limited —Ontario
- $35,000–$70,000 a year
- Full-time
- Remote
- Sales
- Business development
- Communication skills
- Dental care
- Paid time off
Quick apply
Bilingual Customer Service Representative
AnswerPlus —Cornwall, ON
- $19.25 an hour
- Full-time
- Remote
- Bilingual
- Customer service
- English
- Wellness program
- Dental care
Quick apply
4d
Customer Service Representative, Billing and Collections (26-130)
City of Cornwall —Cornwall, ON
- $29.29–$30.77 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply

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Customer Service / Inside Sales Rep (On-Site)
Concentrix —Oshawa, ON
The Customer Service / Inside Sales Representative engages with customers through inbound calls and/or online channels. Assist in correcting billing concerns.
$17.75–$22.19 an hour
6d
Hybrid Collections Agent
Bill Gosling Outsourcing —Barrie, ON
Negotiate payment plans and settlements with customers to resolve outstanding debts. Contact customers via phone, email, and mail to collect overdue payments.
From $17.60 an hour
Quick apply
11d

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Customer Service Representative - BIL

Xplore Inc
Cornwall, ON

Quick apply

Job details

6 days ago

Benefits

Dental care

Skills

Bilingual
French
Customer service
English
Organizational skills
Time management

Full job description

Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.

Xplore is now hiring Bilingual Customer Service Representatives. We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You will be connecting directly with our customers to support in solving the challenges they face. You must be an individual who can learn through multiple development channels, be able to multi-task while dealing with the stress that can be experienced in working from home. You will be ready to tackle this position after completing at-home learning with our robust training program.

In order to work, Xplore requires that you meet and the following criteria:

The ability to work a flexible schedule between 7:00am – 11:00pm Atlantic time.

Xplore offers a high energy, fast paced work environment where employee opinions and feedback are valued. We offer:

Competitive compensation package
$3.00/hour Bilingual Premium (French/English)
Bonus incentive opportunities up to $2,800 annually
Excellent company benefits including health and dental
Matched participation in group RRSP

Key responsibilities include:

Providing an excellent customer experience by interacting with customers in a courteous, knowledgeable and professional manner.
Listening to customers and probing as appropriate to discover needs while fulfilling customer expectations in a way that also complies with policies, practices and procedures.
Providing general account, billing and technical support to our customers.
Processing service orders.
Maintaining accuracy of customer databases.
Assisting with reporting and administration.
Maintaining service levels and achieving business and performance goals and objectives.

The ideal candidate will possess:

Bilingualism (French/English) is required.
Experience in a contact center environment considered an asset.
Previous remote working experience is an asset.
Strong customer focus and a willingness to learn.
Self-motivated with a demonstrated ability to work independently and manage your time effectively.
Highly reliable with the ability to maintain regular attendance and punctuality.
A high level of accountability and trustworthiness.
Well-developed interpersonal and customer service skills.
Strong time management and organizational skills.
Ability to analyze and solve problems with strong attention to detail.
Ability to prioritize and multi-task while adapting in a fast-paced work environment.

#XploreJobsCA

Condition of Employment:

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.

Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

Quick apply

Refine Your Search

call center jobs in cornwall, on

Customer Service Representative - BIL

Inside Sales Representative-Digital Marketing-Ontario

Bilingual Customer Service Representative

Customer Service Representative, Billing and Collections (26-130)

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