Manager of Clinic Services (Clinician Leader) – Courtenay, BC
Salary Range: $$85,000-$105,000
Employment Status: This is a full-time opportunity for a clinician eager to expand their impact through Leadership
The Manager of Clinic Services, reporting to the Area Director, is responsible for creating a clinic environment that reflects CBI Health’s purpose, values, and client promise. This role is instrumental in developing team members and delivering high-quality clinical care, while strengthening partnerships that support client outcomes and clinic growth.
The Manager of Clinic Services leads the clinic in delivering exceptional client care, clinical excellence, and strong business outcomes across services including physical rehabilitation, occupational therapy, and mental health.
Our clinic includes 2 Experienced PTs (over 45 combined years of experience) with a passion for mentorship and coaching, strong interdisciplinary team of PTs, Kins, OT and counselling.
Take a look at what you’ll do each day:
- Foster and support clinic team engagement with local physicians and funders (WCB, Auto Insurance Adjusters, LTD), while building referral relationships
- Provide input into clinic business decisions, service delivery models, and team development aligned with strategic goals
- Coach, mentor, develop, and performance manage clinical and non-clinical team members
- Support onboarding to build a talent-rich, high-performing team focused on client care excellence
- Provide clinical services and ensure access to care through high-quality service provision
- Set and deliver on clinic goals aligned with strategic priorities
- Monitor client care and outcomes through file reviews and clinical indicators, ensuring compliance with data collection standards
- Lead the administrative team to support efficient scheduling and access to care
- Drive service excellence and ensure consistent clinical service delivery standards
- Create individualized, evidence-based care plans and support clients in achieving sustainable outcomes
- Assess, communicate, and provide hands-on treatment
Here’s what you’ll need to be successful:
- Bachelor’s or Master’s degree in Rehabilitation Science (or equivalent)
- Registration in good standing with your professional regulatory body
- Experience in a private clinic or rehabilitation setting
- Strong clinical, communication, and organizational skills
- Ability to lead, coach, and develop team members
- Results-oriented, adaptable, and committed to continuous learning
What CBI Health can offer you:
We are proud of our supportive environment, strong leadership, and commitment to clinical excellence. You’ll have access to mentorship, training, and opportunities to grow your leadership career.
Total rewards include:
- Continuous learning and leadership development pathways
- Training and mentoring from a national network of experts
- Competitive compensation with comprehensive benefits (health, dental, vision fully employer-paid)
- Eligibility to participate in CBI’s pension plan after completing one year of employment
- Excellent administrative support
- Flexible working hours
Courtenay Community:
Courtenay is a vibrant community offering year-round outdoor adventures - from skiing at Mount Washington Alpine Resort to enjoying the beaches of Kye Bay and Goose Spit. With a quaint downtown and easy access to Strathcona Provincial Park, it’s a family-friendly growing community and an ideal place to live, work, and explore.
About Us
CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join CBI Health and find where your better begins. Learn more at cbihealth.ca.
CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.
CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.
We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.
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