Cranbrook, Bc Guest service agent Jobs – 6 Openings This Week

Front Desk Agent
Heritage Inn Hotel & Convention Centre —Cranbrook, BC
- From $18.25 an hour
- Part-time
- Hotel
- Front desk
- In-person
Quick apply
Front Desk Agent
Ramada Worldwide —Cranbrook, BC
- From $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Store discount
Quick apply
Front Desk Agent
Heritage Inn Hotel —Cranbrook, BC
- From $17.85 an hour
- Full-time
- Hotel
- Front desk
- Computer skills
Front desk/Night Auditor - Relocate to Port Hardy, B.C.
Kwa'lilas Hotel —British Columbia
- $20–$23 an hour
- Temporary
- Microsoft Word
- Serving
- Microsoft Outlook
- Wellness program
- Relocation assistance
Quick apply
4d
Reservations Coordinator
St Eugene Golf Resort & Casino —Cranbrook, BC
- $24 an hour
- Weekends as needed
- Microsoft Office
- Hotel
- Supervising experience
Quick apply
Night Audit - Union
St Eugene Golf Resort & Casino —Cranbrook, BC
- $21.49 an hour
- 8 hour shift
- Microsoft Office
- Finance
- Hotel
Quick apply
12d

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Front Desk Agent
Heritage Inn Hotel & Convention Centre —Cranbrook, BC
Previous experience in front desk or hotel reception roles preferred but not required. This role is vital in providing exceptional guest services during evening…
From $18.25 an hour
Quick apply
Front Desk Agent
Ramada Worldwide —Cranbrook, BC
Answer and direct incoming phone calls. Welcome and greet guests in a professional and friendly manner. Provide guests with information about hotel services,…
From $19 an hour
Quick apply

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Night Auditor
Falls Hotel and Inn —Niagara Falls, ON
Balancing cash drawers, record errors and reconcile daily revenue receipts. Responding to guest phone call, inquiries, and concerns. Pay: Up to $17.60 per hour.
Up to $17.60 an hour
Quick apply
1d
Guest Service Agent/Night Auditor
Days Inn Orillia —Orillia, ON
Uses suggestive selling techniques to sell room nights, hotel loyalty program, and to increase occupancy and revenue opportunities.
From $18 an hour
Quick apply
8d

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Front Desk Agent

Heritage Inn Hotel & Convention Centre
Cranbrook, BC

Quick apply

Job details

Part-time | Full-time

Skills

End-of-shift balancing
Hotel and accommodations experience
Multilingual
Night audit
Complaint handling
Hotel guest services experience
Client services
Customer service orientation
Front desk
Multi-line phone systems
Guest services
Phone etiquette
Guest issue resolution
Communication skills
Client interaction
Account reconciliation

Full job description

Job Overview
We are seeking a professional and personable Front Desk Agent to join our Front Office team. This role is vital in providing exceptional guest services during evening hours, ensuring smooth hotel operations, and maintaining a welcoming environment for all guests. The ideal candidate will possess strong communication skills, hospitality experience, and the ability to handle multiple responsibilities efficiently. We are willing to train the right candidates!

Responsibilities

Greet guests warmly upon arrival and assist with check-in and check-out procedures
Manage multi-line phone systems with professionalism and courtesy
Handle guest inquiries, requests, and complaints promptly to ensure high satisfaction levels
Perform night audit duties including balancing accounts, reconciling transactions, and preparing reports
Maintain accurate records of guest information and reservations
Ensure the front desk area remains organized, clean, and welcoming at all times
Uphold excellent phone etiquette and provide exceptional customer service throughout all interactions
Assist with administrative tasks as needed to support hotel operations
Collaborate with housekeeping and maintenance teams to address guest needs efficiently

Experience

Previous experience in front desk or hotel reception roles preferred but not required
Strong customer service background with excellent communication skills
Experience handling multi-line phone systems and guest services in a hospitality setting is advantageous
Multilingual or bilingual abilities are considered a significant asset
Familiarity with hotel management software is a plus

This position offers an engaging opportunity to be part of a dynamic team committed to delivering outstanding guest experiences while working during evening hours.

Applicants must already be legally eligible to work in Canada.

Job Types: Full-time, Part-time

Pay: From $18.25 per hour

Application question(s):

Are you a Canadian Citizen, Permanent Resident or an Open Work Permit holder?

Work Location: In person

Quick apply

Refine Your Search

guest service agent jobs in cranbrook, bc

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front desk/Night Auditor - Relocate to Port Hardy, B.C.

Reservations Coordinator

Night Audit - Union

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