Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Overview:
The Ice Operations Technician will perform various tasks related to preventative facility maintenance, emergency repairs, and day-to-day ice operations. The Ice Operations Technician will also operate the Zamboni for ice maintenance as needed.
This role pays an hourly rate of $28.00-$34.00 CAD
Benefits for Part-Time roles: Pension matching.
This position will remain open until November 13, 2026.
Responsibilities:
- Perform arena maintenance – Painting, drywall repairs, housekeeping, cleaning outside grounds, and various other tasks.
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Maintain and clean changeover equipment and areas.
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Adhere to all OVG policies and procedures, ensuring a safe facility.
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Perform all the duties outlined in a safe manner following established facility procedures, occupational health & safety rules, violence in the workplace policies, and W.C.B. regulations, i.e., WHMIS and T.D.G.
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Ensure staff complies with the requirements of the Occupational Health and Safety Act
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Keep detailed inventory of facility supplies.
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Communicate and work harmoniously with all other departments.
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Work closely with building engineers to ensure proper maintenance and performance of all equipment.
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Assists with overall daily operation and maintenance of the arena and all systems. This includes HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, scoreboard, etc.
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Perform opening and closing procedures (unlocking/locking, daily checks, lights).
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Complete routine checks of equipment (i.e., forklifts, trucks, Zambonis, etc.).
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Maintain and clean the facility.
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Understand and use Microsoft Office, Micromain, and other required software.
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Recognize and respond quickly and effectively to all emergencies.
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Operate facility-specific equipment safely and efficiently (i.e., Zamboni, forklifts, snowplows, etc.).
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Helping with Ice Maintenance and Ice rentals when required
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Complete required paperwork for recordkeeping (i.e., incident reports)
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Ensure building entrances and exits and parking lots are clean, maintained, and free of snow and ice. (i.e., snow removal).
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Other duties as assigned.
Qualifications:
- 1+ years of previous experience in facility setups and changeovers, including ice, conventions, concerts, trade shows, sporting events, etc.
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Working knowledge of operations equipment, including staging, audiovisual, lighting, truss, rigging, small equipment tools, pallet jacks, forklifts, ice resurfacers, edgers, etc., is desired.
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Good verbal and written communication skills.
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Excellent organizational skills, detail-oriented, with the ability to handle multiple assignments.
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Must be able to work a flexible schedule including early mornings, days, evenings, overnights, weekends, holidays, extended (long) workdays, and extended numbers of days.
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Ability to use a computer and learn various software programs.
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Ability to walk for extended periods of time
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Must have a valid WHIMIS ticket or be willing to obtain it within the first 3 months of employment.
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Must have a valid First Aid ticket and be trained in CPR and AEDs or be willing to obtain them in the first 3 months of employment.
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Must have a valid Refrigeration Safety Awareness certificate or higher or be willing to obtain one in the first 3 months of employment.
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Ability to use an ice resurfacer (Zamboni) and perform maintenance to arena ice is desired.
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Ability to use power tools in a safe manner.
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Have a valid driver’s license.
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Must be able to work as part of a team.
Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
