Why Choose DRDH?
At Deep River & District Health, we’re more than just a workplace – we are a connected, compassionate team committed to delivering high-quality, person-centred care to our community.
Whether you’re a healthcare professional, volunteer, or student, choosing DRDH means joining a dynamic environment where every person matters.
Our health campus includes a hospital, long-term care home, family health team, and a variety of outpatient services and programs. With approximately 160 dedicated team members, and the invaluable support of many volunteers, we serve our community with care, professionalism, and compassion.
We’re proud to offer the best of both worlds: the lifestyle benefits of a small, welcoming community surrounded by nature, and the innovation and teamwork of a progressive, modern healthcare organization.
People First. Always.
At DRDH, we empower our team to ensure patients and residents feel secure, comfortable, and well-cared for. We invest in our people, support lifelong learning, and offer opportunities for professional growth and development.
Join a team where collaboration, excellence, and innovation are at the core of everything we do.
OPSSUP32-2026-07-28 Clerical/Support 1
Salary
Start: $23.00 | 1 Year: $23.95 | 2 Year: $24.58 | 3 Year: $25.56
Competition Number
OPSSUP32-2026-07-28
Posting Date + Time
2026-07-28 - 3:00 PM
Closing Date + Time
2026-08-03 - 11:59 PM
Job Category
Support Services
Department
Registration / North Renfrew Family Health Team
Hours
Variable Shifts RPT | 0.7 FTE
Description
Position Summary
The clerical/support worker functions as a member of the Deep River and District Health team to plan, implement and coordinate clerical duties, and support the overall function of the organization.
Position Relationships
Functions under the direction of the Manger of Patient Information and Privacy Officer. Frequent contact with clinical staff, management, organization personnel, medical staff, patients, visitors, vendors, and third party payers.
Duties:
- Act as the primary point of contact for patients and visitors to the Deep River and District Health Campus. Support the flow of visitors and patients by directing them to appropriate areas.
- Ensure the accuracy of EMR data, including but not limited to verifying demographic information.
- Manage appointment booking and scheduling.
- Answer telephone inquiries in a courteous manner providing all information requested in compliance with the Personal Health Information and Protection Act.
- Responsible for accurate and timely scanning and uploading of information relative to patient care into the appropriate location.
- Act as backup to the Office Coordinator for the processing of referrals and any related follow-up.
- Work in conjunction with the Accounts Receivable department to support patient billing, invoicing, accepting payment and updating the EMR as required.
- Other duties may be assigned and may not be limited to the scope of an individual department.
Qualifications:
- Completion of a Medical Office Administration Diploma or equivalent.
- Medical Terminology course preferred.
- Training and/or experience with EMR and electronic scheduling.
- Computer literacy and current computer experience and familiarity with basic computer applications (i.e. MS Word, MS Excel) required.
- Experience in electronic medical records systems preferred.
- An excellent, compassionate care experience, every time.
- Relevant healthcare and/or registration experience preferred.
- Exceptional interpersonal, communication, and customer service skills in dealings with the public required.
- Ability to work well with others in a team approach, and adapt to changing situations required.
- Ability to maintain staff, patient and resident confidentiality.
- Exceptional Attendance required.
- Must agree to adhere to DRDH standards of behaviour.
This posting is for an existing vacancy.
Deep River and District Health (DRDH) is committed to fostering an inclusive, accessible, and respectful workplace that values equity, diversity, inclusion, and anti-racism. We are an equal opportunity employer and encourage applications from individuals of all backgrounds, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, LGBTQ2S+ individuals, and those from equity-deserving communities.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), DRDH is committed to providing accommodations throughout the recruitment, selection, and/or assessment process to applicants with disabilities. If you require accommodation at any stage, please notify us in advance so that appropriate arrangements can be made to meet your needs.
Please note that artificial intelligence (AI) is not used in the review or assessment of applicants. All applications are reviewed and considered by trained human resources personnel and hiring managers.
Positions are based onsite in Deep River, Ontario.
Please note: All DRDH applicants must be fully vaccinated against COVID-19 in order to be considered for any staff or volunteer opportunities. Upon hiring, all applicants must provide government issued documentation of a valid medical contraindication or other reasonable consideration pursuant to the Ontario Human Rights Code.
