Reporting to the Director of Care, the Assistant Director of Care (ADOC) provides clinical leadership and operational support within long-term care. This role is responsible for overseeing nursing, care aide, and recreation teams while promoting high-quality, person-centered care.
The ADOC plays a key role in quality improvement, staff education, and clinical oversight, ensuring care delivery meets provincial standards, licensing requirements, and organizational policies. This position is ideal for a collaborative leader who is passionate about improving resident outcomes and supporting team excellence.
Key Responsibilities
- Provide leadership and direction to the long-term care team, including RNs, LPNs, Health Care Aides, and Recreation Therapy staff
- Coordinate staffing, scheduling, orientation, and ongoing education; monitor and manage staff performance
- Lead and support quality improvement initiatives in collaboration with internal teams and external partners (e.g., Fraser Health)
- Interpret, implement, and recommend updates to care policies and procedures
- Promote a safe work environment by supporting attendance programs and ensuring compliance with WorkSafeBC and organizational safety standards
- Provide clinical oversight to ensure person-centered care aligns with resident needs, goals, and best practices
- Support the effective use of PointClickCare, including staff training, reporting, and driving improvements based on data insights
- Develop, track, and report on key performance indicators (KPIs) in collaboration with the DOC and interdisciplinary team
- Monitor resident acuity and respond proactively to changes to maintain quality care standards
- Participate in care rounds and ensure accurate, timely clinical documentation and goal tracking
- Lead and support a continuous quality improvement program using data from RAI, internal indicators, and health authority benchmarks
- Identify staff learning needs and deliver education, mentoring, and coaching to support competency and best practices
- Participate in wound care rounds and support appropriate clinical documentation
- Coordinate referrals to external specialists (e.g., Geriatric Psychiatry) and ensure required documentation is completed
- Provide consultation to leadership on health and safety, quality improvement, and workforce planning
- Oversee inventory and ensure adequate supplies to support care delivery
- Support budget oversight for the Memory Care Program
- Foster positive relationships with staff, residents, families, and community partners
- Provide leadership coverage in the absence of the Director of Care
- Perform other related duties as assigned
Qualifications
- Current registration with BCCNM (Registered Nurse)
- 5+ years of gerontology experience, including leadership/supervisory experience
- Strong knowledge of dementia care and responsive behaviours
- Experience delivering education to and coaching staff
- Proficiency with PointClickCare and other clinical systems
- Excellent leadership, communication, and organizational skills
Schedule
- Monday to Friday with some evenings and weekends as required.
Why Join Us?
- Leadership role with meaningful impact on resident care
- Supportive team environment
- Opportunity to lead innovation and quality improvement in long-term care
About Us
Hawthorne Seniors Care Community is dedicated to providing compassionate, high-quality care in a supportive and respectful environment to the residents and tenants. Our team is committed to enhancing the lives of seniors through person-centered care, collaboration, and continuous improvement.
We value our staff and foster a culture of teamwork, learning, and professional growth. At Hawthorne, you’ll be part of a community that prioritizes dignity, safety, and excellence in care for every resident.
Job Types: Full-time, Permanent
Pay: $105,000.00-$115,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Extended health care
- On-site parking
- Paid time off
Application question(s):
- Why are you interested in working at Hawthorne Seniors Care Community?
Experience:
- leadership: 2 years (required)
Licence/Certification:
- RN BCCNM License (required)
Work Location: In person
